Literature DB >> 27045561

Characteristics of shift work and their impact on employee performance and wellbeing: A literature review.

Chiara Dall'Ora1, Jane Ball2, Alejandra Recio-Saucedo3, Peter Griffiths4.   

Abstract

OBJECTIVES: To identify the characteristics of shift work that have an effect on employee's performance (including job performance, productivity, safety, quality of care delivered, errors, adverse events and client satisfaction) and wellbeing (including burnout, job satisfaction, absenteeism, intention to leave the job) in all sectors including healthcare.
DESIGN: A scoping review of the literature was undertaken. DATA SOURCES: We searched electronic databases (CINAHL, MEDLINE, PsychINFO, SCOPUS) to identify primary quantitative studies. REVIEW
METHODS: The search was conducted between January and March 2015. Studies were drawn from all occupational sectors (i.e. health and non health), meeting the inclusion criteria: involved participants aged ≥18 who have been working shifts or serve as control group for others working shifts, exploring the association of characteristics of shift work with at least one of the selected outcomes. Reference lists from retrieved studies were checked to identify any further studies.
RESULTS: 35 studies were included in the review; 25 studies were performed in the health sector. A variety of shift work characteristics are associated with compromised employee's performance and wellbeing. Findings from large multicentre studies highlight that shifts of 12h or longer are associated with jeopardised outcomes. Working more than 40h per week is associated with adverse events, while no conclusive evidence was found regarding working a 'Compressed Working Week'; working overtime was associated with decreased job performance. Working rotating shifts was associated with worse job performance outcomes, whilst fixed night shifts appeared to enable resynchronisation. However, job satisfaction of employees working fixed nights was reduced. Timely breaks had a positive impact on employee fatigue and alertness, whilst quick returns between shifts appeared to increase pathologic fatigue. The effect of shift work characteristics on outcomes in the studies reviewed is consistent across occupational sectors.
CONCLUSIONS: This review highlighted the complexity that encompasses shift work, but many studies do not account for this complexity. While some consistent associations emerge (e.g. 12h shifts and jeopardised outcomes), it is not always possible to conclude that results are not confounded by unmeasured factors.
Copyright © 2016 Elsevier Ltd. All rights reserved.

Entities:  

Keywords:  Absenteeism; Burnout, Professional; Job performance; Job satisfaction; Patient safety; Personnel turnover; Quality of health care; Shift length; Shift work

Mesh:

Year:  2016        PMID: 27045561     DOI: 10.1016/j.ijnurstu.2016.01.007

Source DB:  PubMed          Journal:  Int J Nurs Stud        ISSN: 0020-7489            Impact factor:   5.837


  33 in total

1.  Association of shiftwork and immune cells among police officers from the Buffalo Cardio-Metabolic Occupational Police Stress study.

Authors:  Michael D Wirth; Michael E Andrew; Cecil M Burchfiel; James B Burch; Desta Fekedulegn; Tara A Hartley; Luenda E Charles; John M Violanti
Journal:  Chronobiol Int       Date:  2017-05-10       Impact factor: 2.877

2.  Guiding principles for determining work shift duration and addressing the effects of work shift duration on performance, safety, and health: guidance from the American Academy of Sleep Medicine and the Sleep Research Society.

Authors:  Indira Gurubhagavatula; Laura K Barger; Christopher M Barnes; Mathias Basner; Diane B Boivin; Drew Dawson; Christopher L Drake; Erin E Flynn-Evans; Vincent Mysliwiec; P Daniel Patterson; Kathryn J Reid; Charles Samuels; Nita Lewis Shattuck; Uzma Kazmi; Gerard Carandang; Jonathan L Heald; Hans P A Van Dongen
Journal:  J Clin Sleep Med       Date:  2021-11-01       Impact factor: 4.062

3.  The Listening to music tuned to 440 Hz versus 432 Hz to reduce anxiety and stress in emergency nurses during the COVID-19 pandemic: a double-blind, randomized controlled pilot study.

Authors:  Diletta Calamassi; Myriam Letizia Li Vigni; Carlo Fumagalli; Flavio Gheri; Gian Paolo Pomponi; Stefano Bambi
Journal:  Acta Biomed       Date:  2022-05-12

4.  A qualitative study of developers' discussions of their problems and joys during the early COVID-19 months.

Authors:  Gias Uddin; Omar Alam; Alexander Serebrenik
Journal:  Empir Softw Eng       Date:  2022-06-04       Impact factor: 3.762

5.  Post-Work Recovery from Fatigue and Sleep Episodes among Nurses Who Are Engaged in 16-Hour Night Shifts: A Prospective Observational Study.

Authors:  Issei Konya; Kazuhiro Watanabe; Inaho Shishido; Naotaka Sugimura; Yuta Matsushita; Shinya Yamaguchi; Rika Yano
Journal:  Healthcare (Basel)       Date:  2022-06-11

Review 6.  Adverse Health Effects Related to Shift Work Patterns and Work Schedule Tolerance in Emergency Medical Services Personnel: A Scoping Review.

Authors:  Jennifer Barth; Jennifer A Greene; Judah Goldstein; Aaron Sibley
Journal:  Cureus       Date:  2022-04-01

7.  Workplace Violence against Health Care Workers in North Chinese Hospitals: A Cross-Sectional Survey.

Authors:  Peihang Sun; Xue Zhang; Yihua Sun; Hongkun Ma; Mingli Jiao; Kai Xing; Zheng Kang; Ning Ning; Yapeng Fu; Qunhong Wu; Mei Yin
Journal:  Int J Environ Res Public Health       Date:  2017-01-19       Impact factor: 3.390

8.  Cross-sectional examination of the association between shift length and hospital nurses job satisfaction and nurse reported quality measures.

Authors:  Jane Ball; Tina Day; Trevor Murrells; Chiara Dall'Ora; Anne Marie Rafferty; Peter Griffiths; Jill Maben
Journal:  BMC Nurs       Date:  2017-05-25

9.  Burnout in nursing: a theoretical review.

Authors:  Chiara Dall'Ora; Jane Ball; Maria Reinius; Peter Griffiths
Journal:  Hum Resour Health       Date:  2020-06-05

10.  Association between 12-hr shifts and nursing resource use in an acute hospital: Longitudinal study.

Authors:  Peter Griffiths; Chiara Dall'Ora; Nicky Sinden; Jeremy Jones
Journal:  J Nurs Manag       Date:  2018-11-21       Impact factor: 3.325

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