| Continuity | “Newborn care was very good, especially because it was continuous through the two months, so you saw it enough that you actually became comfortable with it, and developed a routine and an approach that you can take away.” [Newborn Care;FG4ID3]“...Just having the repetition of normalcy, will allow us as doctors later on to really be able to pick up when something just does not seem right, like you have heard enough fetal heart rates now that you should be able to figure out when something is not right here, or mom is not measuring properly.” [Maternal Child Health Clinics; FG4ID2]“ I had combination [visits of] both well baby and the post-partum check, and it is ... nice for the family but it is also nice for you as the family physician looking after them, and you start to feel more comfortable with both.” [Maternal Child Health Clinics; FG3ID1]Educational continuity: “[Internal medicine consult clinic] was extremely useful, very well organized ... You always had a patient set up for you, and then [the staff physician] would follow up ... there was always enough time to do a discussion and then if there was extra time, he [staff physician] was really good about teaching you. So if you brought a topic, he would, on the fly just go through things with you.” [Internal Medicine; FG2, ID1] | “....there was some follow up – but I didn’t know anything about the patient ... it was more like, how you doing, okay here’s your prescription. I was just watching ... I don’t know the whole story. So I didn’t find that as useful, as the new consults were useful. A lot of the time, when she would give me the chart, it was like, “Oh, review while I go grab the patient,” And you literally have 2 minutes, until they walk the patient from the waiting area. – to figure out why they are there and what you are following up on.” [Paediatric Psychiatry; FG2ID2]“The in patients sometimes wouldn’t necessarily be there next week. You never know what happened to them, so it’s not very helpful.” [Hospital Medicine; FG1ID4] |
| Relevance to family medicine | “He [the optometry instructor] guided the session towards the needs of myself .... instead of focusing on all of their fancy devices, he actually used an ophthalmoscope and went through things with that approach as opposed to what they normally do, and even just talking about diseases in the context of family medicine and when you might refer.” [Allied Health Clinics; FG1ID5]“They [Specialists] were good at inspiring confidence at doing things family doctors can and should be able to do.” [Women’s Health; FG4ID1]“[The integrated block] was a lot more focused towards family medicine, because doing an inpatient rotation on a paeds wards ... you may feel like you learned more about paediatrics coming out of it, but it is not going to be applicable to your everyday practice.” [Paediatrics; FG3ID2] | “It [family medicine focused obstetrics] helps you consider doing obstetrics in your practice whereas if you were to do just obstetrical clinics, the volume and complexity of cases might discourage most people from considering it.” [Obstetrics; FG4ID3]“I have friends (in other programs) who are in the NICU for one month, and they [found it] completely useless, I am never going to need this [advanced NICU training] at all, what is the point, so I feel really lucky that we have what we have.” [Paediatrics; FG4ID2] |
| Autonomy | “There’s lots of support there but it’s really the residents there that run the clinic and then you review. If there’s any procedures, one of the residents there is doing it.” [Obstetrics; FG3ID1]“Sometimes you are there by yourself and making the decisions by yourself, which is completely fine. I found you have a lot of autonomy. You get to work with the nurses and they get to know you over time and it’s really enjoyable.” [Long-Term Care; FG3ID3] | “You know, for a second year resident to sit and watch the dietitian for four mornings doing her phone business is not as useful as trying to do the dietary counseling. I think doing one observation and then trying to do it yourself…. So being an observer was really most frustrating about that experience.” [Allied Health Clinics; FG1ID2]A little less useful is the Chronic Disease Management. A lot of the time is spent observing …. I felt that it wasn’t the densest learning sitting, kind of watching.” [Allied Health Clinics; FG3ID2] |
| Program focused preparation | “You are not going in to try to learn how things work and what types of things you are looking for, you already have that background information and you’re looking more at management and how you’re going to treat this person and help their family ... It was useful to have that primer so you could just go in and do the most important stuff.” [Memory Clinic; FG1ID3]“The first week was really good ... because she went over all the major algorithms like jaundice and blood sugar, so that made it more comfortable ...” [Newborn Care; FG4ID3] | “It’s difficult as a resident [to] take over, when you don’t know what you are doing or what the purpose of the clinic is, and then you never go back to actually go in and take that role as a take-over.” [Allied Health Clinic; FG2ID3]“I feel like that [pre-clinic preparation] would be helpful ... if you knew what paeds consults you were going to see in the other sessionals ... you could read about it and develop your own approach and then see how the paediatrician would do it differently – rather than panic and try to say, I have no clue what I am doing, I’m going to just try my best and then sort of feel overwhelmed.” [Paediatric Sessional Consult Clinic; FG4ID1] |
| Professional development as facilitated by role modeling | “I said: I can see myself doing this one day because the family doctor, he comes in and does this.” [Long-Term Care; FG1ID4]“So it is important to see. It [family physicians in specialty clinics] can help make a resident make a decision: Yes or no, Is this something that they would like to incorporate into their practice and how much?” [Obstetrics/Gynaecology; FG3ID1]“Actually, yes, I want to do OB know. Meeting the call group in town and working with them, and ... do[ing] a lot of deliveries with them -- in [one] month I got 7 [deliveries] - I think it was exposure to the way that the physicians here do it – ... how they do it, and how it works for their life, and just seeing people actually do it [that helped me make my choice to do obstetrics].” [Obstetrics/Gynecology; FG4ID4]“I think it’s good to see [family physicians in specialty clinics]. As a family doctor you can kind of structure your practice in that way so it’s good exposure for us.” [Memory Clinic; FG3ID2] | “It seems weird to me that in OB clinic, when the baby is sitting there in the basket for the post-partum check and the OB does not even look at it. It made a lot more sense, and it was so much easier on the moms who came in, when they had their well-baby check and their post-natal check at the same time, so a little more work on us, but both need to be done.” [Obstetrics Clinics vs Maternal Child Health Clinics; FG4ID1]“Geriatrics, useful in some ways but not for that particular goal [mimicking family physician role]. Because as a family doctor you are never going to be the geriatric consultant.” [Geriatrics; FG1ID5] |
| Patient volume | “I really liked the anti-coagulation clinic. It was high volume and very concentrated, and I found I really had no clue going into it how to manage INRs [International normalized ratio index of blood coagulability] and warfarin dosing, and coming out of it I was a lot more confident ... that was something I had not had before in teaching and it was really useful.” [Allied Health Clinics - Anti-Coagulation Clinic; FG4ID2]“I got a lot of volume of prenatal patients early on in the pregnancy... it was useful to get that extra volume, to see some of the more unusual things from the perspective of primary care physicians with all the other information, knowing all the patients for quite some time.” [Maternal Child Health Clinics; FG1ID2] | “But the fact that, they sometimes didn’t have a reasonable number of patients to really deal with or get anything out of it. There were a couple of times where I saw one patient in the whole afternoon. Which could have been a better use of my time in doing something else.” [Allied Health Clinics; FG1ID3]“On that block she [Physician] gave you every full day with 3 patients and that’s how it was booked. Towards the end, I felt like I would get more out of my family practice clinic, seeing 12 patients in a half day than I would with 3 patients for a full day. It just felt like the volume wasn’t there.” [Geriatrics; FG1ID4] |
| Clarity of expectations for learners | “Good staff … are able to have an open dialogue with the resident with what the expectations are.” [Obstetrics/Gynaecology; FG3ID3]“I found that with [Physician], we reviewed what cases were coming in to the clinic the following week, to preview what was coming in, whether it was query autism or something really weird that I had never heard of before. So I would go home and read it. And then, that was a great way to prepare, because I’d come in, and know what kinds of physical signs we were looking for and which was the important part of that day. So that was an example that worked really well, for having expectations and some lead guidance.” [Developmental Clinic; FG2ID3] | “It took a lot to figure out my role. And then it wasn’t fairly simple, it wasn’t until 4 or 5 weeks that I actually started booking follow-ups. It took it awhile to make it a good experience.” [Paediatric Psychiatry; FG2ID1]“I was there as an observer only, and I think that it was more appropriate for a medical student as opposed to a resident. I think focused reading and fixed objectives would be quite helpful for both the resident and the staff, so that they need to know, ‘Ok, this is what the resident needs to learn, this is what they need to do in order to practice - to provide that care.’” [Allied Health; FG1ID7]“It would be really nice to have orientation material, with a brief handout of what you can expect on your first day: ‘Here is a short amount of reading to prepare yourself.’ Instead of: ‘Wow, I have newborn care, I should probably read up everything that could happen with a newborn.’ because we are just not sure what to expect and what the expectations on us are, the first day.” [Paediatric Psychiatry; FG2ID2] |
| Logistics of the integrated block (Challenge to learning) | “Learning wise, I think it takes a bit of a toll as well, because when you do 8 different clinics in a week, then the next week you almost have to remember where to walk into the clinic, how to get there, let alone what you’re actually doing in the clinic and what your goals are.” [FG2ID1]“I found it very difficult to try to prepare. You show up to gyne clinic on Monday and you gotta be “gyne,” and then the next day I have to read about newborn care and I want to review hypoglycemia and bilirubin. Then the next day I’m at [developmental clinic], I have to read [about development issues].” [FG2ID3] |