Literature DB >> 25701437

Development and implementation of an online program to improve how patients communicate emotional concerns to their oncology providers.

Laura S Porter1, Kathryn I Pollak, David Farrell, Meredith Cooper, Robert M Arnold, Amy S Jeffreys, James A Tulsky.   

Abstract

PURPOSE: Patients often struggle to express their emotional concerns to their oncology providers and may therefore experience unmet needs. This paper describes the development and implementation of an online program that teaches patients how to communicate their emotions to their oncology providers.
METHODS: The intervention was developed by a multidisciplinary team consisting of palliative care physicians, psychologists, and an intervention software developer and included input from patients. It incorporated elements of Social Cognitive Theory and validated cognitive behavioral strategies for communication skills training. Strategies to increase intervention adherence were implemented midway through the study.
RESULTS: The intervention consists of four interactive, online modules to teach patients strategies for expressing emotional concerns to their providers and asking for support. In addition to skill-building, the intervention was designed to raise patients' expectations that expressing emotional concerns to providers would be helpful, to enhance their self-efficacy for doing so, and to help them overcome barriers to having these conversations. After implementing strategies to improve adherence, usage rates increased from 47 to 64 %.
CONCLUSIONS: This intervention addresses an unmet educational need for patients with advanced cancer. Strategies to increase adherence led to improvements in usage rates in this population of older patients. We are currently evaluating the intervention in a randomized clinical trial to determine its efficacy in increasing patient expression of emotional concerns and requests for support. If successful, this intervention could serve as a model for future online patient education programs.

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Mesh:

Year:  2015        PMID: 25701437      PMCID: PMC4545743          DOI: 10.1007/s00520-015-2656-2

Source DB:  PubMed          Journal:  Support Care Cancer        ISSN: 0941-4355            Impact factor:   3.603


  41 in total

1.  Ambivalence over emotional expression in patients with gastrointestinal cancer and their caregivers: associations with patient pain and quality of life.

Authors:  Laura S Porter; Francis J Keefe; Isaac Lipkus; Herbert Hurwitz
Journal:  Pain       Date:  2005-10       Impact factor: 6.961

2.  Disclosure between patients with gastrointestinal cancer and their spouses.

Authors:  Laura S Porter; Francis J Keefe; Herbert Hurwitz; Michelle Faber
Journal:  Psychooncology       Date:  2005-12       Impact factor: 3.894

3.  Emerging trends and future directions in patient communication skills training.

Authors:  Donald J Cegala
Journal:  Health Commun       Date:  2006

Review 4.  How to recognize and manage psychological distress in cancer patients.

Authors:  H Ryan; P Schofield; J Cockburn; P Butow; M Tattersall; J Turner; A Girgis; D Bandaranayake; D Bowman
Journal:  Eur J Cancer Care (Engl)       Date:  2005-03       Impact factor: 2.520

Review 5.  Barriers to the uptake of computerized cognitive behavioural therapy: a systematic review of the quantitative and qualitative evidence.

Authors:  R Waller; S Gilbody
Journal:  Psychol Med       Date:  2008-09-24       Impact factor: 7.723

Review 6.  Cues and concerns by patients in medical consultations: a literature review.

Authors:  Christa Zimmermann; Lidia Del Piccolo; Arnstein Finset
Journal:  Psychol Bull       Date:  2007-05       Impact factor: 17.737

Review 7.  Health literacy and cancer communication with older adults.

Authors:  Lisa Sparks; Jon F Nussbaum
Journal:  Patient Educ Couns       Date:  2008-04-18

8.  Oncologist communication about emotion during visits with patients with advanced cancer.

Authors:  Kathryn I Pollak; Robert M Arnold; Amy S Jeffreys; Stewart C Alexander; Maren K Olsen; Amy P Abernethy; Celette Sugg Skinner; Keri L Rodriguez; James A Tulsky
Journal:  J Clin Oncol       Date:  2007-12-20       Impact factor: 44.544

9.  Identifying the concerns of women undergoing chemotherapy.

Authors:  Carole Farrell; Cathy Heaven; Kinta Beaver; Peter Maguire
Journal:  Patient Educ Couns       Date:  2005-01

10.  The law of attrition.

Authors:  Gunther Eysenbach
Journal:  J Med Internet Res       Date:  2005-03-31       Impact factor: 5.428

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  6 in total

1.  Defining the patient experience in medical oncology.

Authors:  Ashley Odai-Afotey; Andrea Kliss; Janet Hafler; Tara Sanft
Journal:  Support Care Cancer       Date:  2019-07-08       Impact factor: 3.603

Review 2.  Promoting patient participation in healthcare interactions through communication skills training: A systematic review.

Authors:  Thomas A D'Agostino; Thomas M Atkinson; Lauren E Latella; Madeline Rogers; Dana Morrissey; Antonio P DeRosa; Patricia A Parker
Journal:  Patient Educ Couns       Date:  2017-02-16

3.  Systemic Therapy Decision Making in Advanced Cancer: A Qualitative Analysis of Patient-Oncologist Encounters.

Authors:  Garrett T Wasp; Kristin E Knutzen; Genevra F Murray; Olivia C Brody-Bizar; Matthew A Liu; Kathryn I Pollak; James A Tulsky; Yael Schenker; Amber E Barnato
Journal:  JCO Oncol Pract       Date:  2021-12-02

4.  Helping Patients Communicate With Oncologists When Cancer Treatment Resistance Occurs to Develop, Test, and Implement a Patient Communication Aid: Sequential Collaborative Mixed Methods Study.

Authors:  Anne Brédart; Aude Rault; Johanna Terrasson; Etienne Seigneur; Leanne De Koning; Elisabeth Hess; Alexia Savignoni; Paul Cottu; Jean-Yves Pierga; Sophie Piperno-Neumann; Manuel Rodrigues; Carole Bouleuc; Sylvie Dolbeault
Journal:  JMIR Res Protoc       Date:  2022-01-12

5.  Actual and Missed Opportunities for End-of-Life Care Discussions With Oncology Patients: A Qualitative Study.

Authors:  Kristin E Knutzen; Olivia A Sacks; Olivia C Brody-Bizar; Genevra F Murray; Raina H Jain; Lindsay A Holdcroft; Shama S Alam; Matthew A Liu; Kathryn I Pollak; James A Tulsky; Amber E Barnato
Journal:  JAMA Netw Open       Date:  2021-06-01

6.  Tailoring communications to the evolving needs of patients throughout the cancer care trajectory: a qualitative exploration with breast cancer patients.

Authors:  Eun-Jung Shim; Jee Eun Park; Myungsun Yi; Dooyoung Jung; Kwang-Min Lee; Bong-Jin Hahm
Journal:  BMC Womens Health       Date:  2016-10-18       Impact factor: 2.809

  6 in total

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