BACKGROUND: We performed a quality initiative to improve our gastroenterology clinic access. METHODS: A prospective quality improvement initiative was implemented in 12/2012. RESULTS: From 10/2011-11/2012, 35.1% new patients were seen < or =10 days. After initiation of the quality improvement initiatives from 12/2012-1/2014, 75.2% new patients were seen < or =10 days (p<0.01). CONCLUSION: New patient access to subspecialty clinics can be improved with simple initiatives, staff education, and improved teamwork.
BACKGROUND: We performed a quality initiative to improve our gastroenterology clinic access. METHODS: A prospective quality improvement initiative was implemented in 12/2012. RESULTS: From 10/2011-11/2012, 35.1% new patients were seen < or =10 days. After initiation of the quality improvement initiatives from 12/2012-1/2014, 75.2% new patients were seen < or =10 days (p<0.01). CONCLUSION: New patient access to subspecialty clinics can be improved with simple initiatives, staff education, and improved teamwork.
Authors: Marie W Schall; Terrence Duffy; Anil Krishnamurthy; Odette Levesque; Prashant Mehta; Mark Murray; Renee Parlier; Robert Petzel; John Sanderson Journal: Jt Comm J Qual Saf Date: 2004-08
Authors: Brent W Snow; Patrick C Cartwright; Scott Everitt; Melinda Ekins; Willow Maudsley; Susan Aloi Journal: J Urol Date: 2009-06-17 Impact factor: 7.450