Literature DB >> 16093888

A pre-post comparison of service operational efficiency and patient satisfaction under open access scheduling.

Diane H Parente1, Mary Beth Pinto, Joseph C Barber.   

Abstract

Three benefits of Open Access scheduling are tested pre- and postimplementation. Open Access improved operational efficiency, decreased number of days between appointment scheduling and being seen by a physician, and allowed more patients to see their primary care physician. Finally, results indicated that there was no significant difference in patient satisfaction.

Entities:  

Mesh：

Year:  2005        PMID： 16093888     DOI： 10.1097/00004010-200507000-00006

Source DB:  PubMed          Journal:  Health Care Manage Rev        ISSN： 0361-6274


  11 in total

Review 1.  Advanced access scheduling outcomes: a systematic review.

Authors:  Katherine D Rose; Joseph S Ross; Leora I Horwitz
Journal:  Arch Intern Med       Date:  2011-04-25

2.  Improving care access for new patients in an outpatient gastroenterology clinic: a novel approach.

Authors:  Michelle L Matteson-Kome; Kristi T Lopez; Ashley D Sliger; Melisa J Mathews; Matthew L Bechtold
Journal:  Mo Med       Date:  2014 Nov-Dec

3.  Large-Scale Data Mining to Optimize Patient-Centered Scheduling at Health Centers.

Authors:  Kislaya Kunjan; Huanmei Wu; Tammy R Toscos; Bradley N Doebbeling
Journal:  J Healthc Inform Res       Date:  2018-09-04

4.  Effect of two-level provider capacities on the performance of open access clinics.

Authors:  Xiuli Qu; Jing Shi
Journal:  Health Care Manag Sci       Date:  2009-03

5.  Same-day booking: success in a Canadian family practice.

Authors:  Victoria Mitchell
Journal:  Can Fam Physician       Date:  2008-03       Impact factor: 3.275

6.  Effect of advanced access scheduling on processes and intermediate outcomes of diabetes care and utilization.

Authors:  Usha Subramanian; Ronald T Ackermann; Edward J Brizendine; Chandan Saha; Marc B Rosenman; Deanna R Willis; David G Marrero
Journal:  J Gen Intern Med       Date:  2009-01-09       Impact factor: 5.128

7.  Implementing open-access scheduling of visits in primary care practices: a cautionary tale.

Authors:  Ateev Mehrotra; Lori Keehl-Markowitz; John Z Ayanian
Journal:  Ann Intern Med       Date:  2008-06-17       Impact factor: 25.391

8.  Hourly-block and standard patient scheduling systems at two private hospitals in Alexandria.

Authors:  Ashraf Ahmad Zaher Zaghloul; Nagwa Younes Abou El Enein
Journal:  J Multidiscip Healthc       Date:  2010-12-07

Review 9.  Interventions to reduce wait times for primary care appointments: a systematic review.

Authors:  Dominique Ansell; James A G Crispo; Benjamin Simard; Lise M Bjerre
Journal:  BMC Health Serv Res       Date:  2017-04-20       Impact factor: 2.655

10.  Open Access to General Practice Was Associated with Burnout among General Practitioners.

Authors:  Peter Vedsted; Ineta Sokolowski; Frede Olesen
Journal:  Int J Family Med       Date:  2013-01-20
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