STUDY DESIGN: Patient feedback study. OBJECTIVES: To measure how patients value the telemedicine consultation service at the National Spinal Injuries Centre over a period of 8 months. SETTING: United Kingdom (south of England). METHODS: Telephone survey conducted by an external surveyor who does not work in the department. RESULTS: Our study showed that most patients (n=29) found the service of high quality and useful to their care. CONCLUSION: This provides evidence, from the spinal cord injury patients' perspective, that telemedicine service has an important role in their management.
STUDY DESIGN:Patient feedback study. OBJECTIVES: To measure how patients value the telemedicine consultation service at the National Spinal Injuries Centre over a period of 8 months. SETTING: United Kingdom (south of England). METHODS: Telephone survey conducted by an external surveyor who does not work in the department. RESULTS: Our study showed that most patients (n=29) found the service of high quality and useful to their care. CONCLUSION: This provides evidence, from the spinal cord injurypatients' perspective, that telemedicine service has an important role in their management.