Literature DB >> 25225372

Gaining trust as well as respect in communicating to motivated audiences about science topics.

Susan T Fiske1, Cydney Dupree2.   

Abstract

Expertise is a prerequisite for communicator credibility, entailing the knowledge and ability to be accurate. Trust also is essential to communicator credibility. Audiences view trustworthiness as the motivation to be truthful. Identifying whom to trust follows systematic principles. People decide quickly another's apparent intent: Who is friend or foe, on their side or not, or a cooperator or competitor. Those seemingly on their side are deemed warm (friendly, trustworthy). People then decide whether the other is competent to enact those intents. Perception of scientists, like other social perceptions, involves inferring both their apparent intent (warmth) and capability (competence). To illustrate, we polled adults online about typical American jobs, rated as American society views them, on warmth and competence dimensions, as well as relevant emotions. Ambivalently perceived high-competence but low-warmth, "envied" professions included lawyers, chief executive officers, engineers, accountants, scientists, and researchers. Being seen as competent but cold might not seem problematic until one recalls that communicator credibility requires not just status and expertise but also trustworthiness (warmth). Other research indicates the risk from being enviable. Turning to a case study of scientific communication, another online sample of adults described public attitudes toward climate scientists specifically. Although distrust is low, the apparent motive to gain research money is distrusted. The literature on climate science communicators agrees that the public trusts impartiality, not persuasive agendas. Overall, communicator credibility needs to address both expertise and trustworthiness. Scientists have earned audiences' respect, but not necessarily their trust. Discussing, teaching, and sharing information can earn trust to show scientists' trustworthy intentions.

Entities:  

Keywords:  public images; scientist stereotypes

Mesh:

Year:  2014        PMID: 25225372      PMCID: PMC4183178          DOI: 10.1073/pnas.1317505111

Source DB:  PubMed          Journal:  Proc Natl Acad Sci U S A        ISSN: 0027-8424            Impact factor:   11.205


  23 in total

1.  A model of (often mixed) stereotype content: competence and warmth respectively follow from perceived status and competition.

Authors:  Susan T Fiske; Amy J C Cuddy; Peter Glick; Jun Xu
Journal:  J Pers Soc Psychol       Date:  2002-06

2.  Climate change communication: a provocative inquiry into motives, meanings, and means.

Authors:  Branden B Johnson
Journal:  Risk Anal       Date:  2011-11-29       Impact factor: 4.000

3.  The rise of global warming skepticism: exploring affective image associations in the United States over time.

Authors:  Nicholas Smith; Anthony Leiserowitz
Journal:  Risk Anal       Date:  2012-04-04       Impact factor: 4.000

4.  Now what do people know about global climate change? Survey studies of educated laypeople.

Authors:  Travis William Reynolds; Ann Bostrom; Daniel Read; M Granger Morgan
Journal:  Risk Anal       Date:  2010-10       Impact factor: 4.000

5.  The BIAS map: behaviors from intergroup affect and stereotypes.

Authors:  Amy J C Cuddy; Susan T Fiske; Peter Glick
Journal:  J Pers Soc Psychol       Date:  2007-04

6.  Competence-based and integrity-based trust as predictors of acceptance of carbon dioxide capture and storage (CCS).

Authors:  Bart W Terwel; Fieke Harinck; Naomi Ellemers; Dancker D L Daamen
Journal:  Risk Anal       Date:  2009-06-30       Impact factor: 4.000

7.  Using the Stereotype Content Model to examine group depictions in Fascism: An Archival Approach.

Authors:  Federica Durante; Chiara Volpato; Susan T Fiske
Journal:  Eur J Soc Psychol       Date:  2010-04

8.  Stereotyping by omission: eliminate the negative, accentuate the positive.

Authors:  Hilary B Bergsieker; Lisa M Leslie; Vanessa S Constantine; Susan T Fiske
Journal:  J Pers Soc Psychol       Date:  2012-03-26

9.  Stereotypes and Schadenfreude: Affective and physiological markers of pleasure at outgroup misfortunes.

Authors:  Mina Cikara; Susan T Fiske
Journal:  Soc Psychol Personal Sci       Date:  2012-01-01

10.  IMAGES OF BLACK AMERICANS: Then, "Them," and Now, "Obama!"

Authors:  Susan T Fiske; Hilary B Bergsieker; Ann Marie Russell; Lyle Williams
Journal:  Du Bois Rev       Date:  2009
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  52 in total

1.  Grolar Bears, Social Class, and Policy Relevance: Extraordinary Agendas for the Emerging 21st Century.

Authors:  Susan T Fiske
Journal:  Eur J Soc Psychol       Date:  2015-05-29

2.  What we know about effective public engagement on CRISPR and beyond.

Authors:  Dietram A Scheufele; Nicole M Krause; Isabelle Freiling; Dominique Brossard
Journal:  Proc Natl Acad Sci U S A       Date:  2021-04-30       Impact factor: 11.205

3.  Facial appearance affects science communication.

Authors:  Ana I Gheorghiu; Mitchell J Callan; William J Skylark
Journal:  Proc Natl Acad Sci U S A       Date:  2017-05-22       Impact factor: 11.205

4.  Evaluating science communication.

Authors:  Baruch Fischhoff
Journal:  Proc Natl Acad Sci U S A       Date:  2018-11-26       Impact factor: 11.205

5.  Communicating scientific uncertainty.

Authors:  Baruch Fischhoff; Alex L Davis
Journal:  Proc Natl Acad Sci U S A       Date:  2014-09-15       Impact factor: 11.205

6.  The Science of Science Communication II.

Authors:  Baruch Fischhoff; Dietram A Scheufele
Journal:  Proc Natl Acad Sci U S A       Date:  2014-09-15       Impact factor: 11.205

7.  The cognitive foundations of misinformation on science: What we know and what scientists can do about it.

Authors:  Antoine Marie; Sacha Altay; Brent Strickland
Journal:  EMBO Rep       Date:  2020-04-03       Impact factor: 8.807

8.  Individuals with greater science literacy and education have more polarized beliefs on controversial science topics.

Authors:  Caitlin Drummond; Baruch Fischhoff
Journal:  Proc Natl Acad Sci U S A       Date:  2017-08-21       Impact factor: 11.205

9.  Americans misperceive racial economic equality.

Authors:  Michael W Kraus; Julian M Rucker; Jennifer A Richeson
Journal:  Proc Natl Acad Sci U S A       Date:  2017-09-18       Impact factor: 11.205

Review 10.  How social-class stereotypes maintain inequality.

Authors:  Federica Durante; Susan T Fiske
Journal:  Curr Opin Psychol       Date:  2017-08-04
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