| Literature DB >> 24523964 |
Raynald Pineault1, Roxane Borgès Da Silva2, Sylvie Provost1, Marie-Dominique Beaulieu3, Antoine Boivin4, Audrey Couture5, Alexandre Prud'homme5.
Abstract
Introduction. Solo practices have generally been viewed as forming a homogeneous group. However, they may differ on many characteristics. The objective of this paper is to identify different forms of solo practice and to determine the extent to which they are associated with patient experience of care. Methods. Two surveys were carried out in two regions of Quebec in 2010: a telephone survey of 9180 respondents from the general population and a postal survey of 606 primary healthcare (PHC) practices. Data from the two surveys were linked through the respondent's usual source of care. A taxonomy of solo practices was constructed (n = 213), using cluster analysis techniques. Bivariate and multilevel analyses were used to determine the relationship of the taxonomy with patient experience of care. Results. Four models were derived from the taxonomy. Practices in the "resourceful networked" model contrast with those of the "resourceless isolated" model to the extent that the experience of care reported by their patients is more favorable. Conclusion. Solo practice is not a homogeneous group. The four models identified have different organizational features and their patients' experience of care also differs. Some models seem to offer a better organizational potential in the context of current reforms.Entities:
Year: 2014 PMID: 24523964 PMCID: PMC3913485 DOI: 10.1155/2014/373725
Source DB: PubMed Journal: Int J Family Med ISSN: 2090-2050
Questions used for constructing experience of care indices.
| Accessibility | Comprehensiveness | ||
|---|---|---|---|
| At this place, if the doctor who is responsible for your care is not available, you can see another doctor | (0) Never | At this place, all your health problems are taken care of, whether they are physical or psychological | (0) Not at all agree |
| (1) Sometimes | (1) A little | ||
| (2) Often | (2) Somewhat | ||
| (3) Always | (3) Strongly agree | ||
|
| |||
| At this place, how long does it take to see the doctor by appointment? | (0) 4 months or more | At this place, during your visits, the doctor takes the time to talk to you about prevention and asks you about your lifestyle habits | (0) Not at all agree |
| (1) From 1 to 3 months | (1) A little | ||
| (2) From 2 to 4 weeks | (2) Somewhat | ||
| (3) Less than 2 weeks | (3) Strongly agree | ||
|
| |||
| How long does it usually take to get there? | (0) More than 30 minutes | At this place, they help you get all the health care services you need | (0) Not at all agree |
| (1) From 15 to 30 minutes | (1) A little | ||
| (2) Less than 15 minutes | (2) Somewhat | ||
| (3) Strongly agree | |||
|
| |||
| At this place, the office hours are convenient | (0) Not at all agree | At this place, your opinion and what you want are taken into account in the care that you receive | (0) Not at all agree |
| (1) A little | (1) A little | ||
| (2) Somewhat | (2) Somewhat | ||
| (3) Strongly agree | (3) Strongly agree | ||
|
| |||
| It is easy to reach someone at this place by telephone to make an appointment | (0) Not at all agree | At this place, you are given help to weigh the pros and cons when you have to make decisions about your health | (0) Not at all agree |
| (1) A little | (1) A little | ||
| (2) Somewhat | (2) Somewhat | ||
| (3) Strongly agree | (3) Strongly agree | ||
|
| |||
| It is easy to talk to a doctor or nurse by telephone when this place is open | (0) Not at all agree | ||
| (1) A little | |||
| (2) Somewhat | |||
| (3) Strongly agree | |||
|
| |||
| Continuity | Outcomes of care | ||
|
| |||
| When you go to this place, you see the same doctor | (0) Never | The services you get there help you to better understand your health problems | (0) Not at all agree |
| (1) Sometimes | (1) A little | ||
| (2) Often | (2) Somewhat | ||
| (3) Always | (3) Strongly agree | ||
|
| |||
| How long have you been going to this place? | (0) Less than 2 years | The services you get there help you to prevent certain health problems before they appear | (0) Not at all agree |
| (1) From 2 to 5 years | (1) A little | ||
| (2) More than 5 years | (2) Somewhat | ||
| (3) Strongly agree | |||
|
| |||
| At this place, your medical history is known | (0) Not at all agree | The services you get there help you to control your health problems | (0) Not at all agree |
| (1) A little | (1) A little | ||
| (2) Somewhat | (2) Somewhat | ||
| (3) Strongly agree | (3) Strongly agree | ||
|
| |||
| At this place, they are aware of all the prescribed medications you take | (0) Not at all agree | The professionals you see there encourage you to follow the treatments prescribed | (0) Not at all agree |
| (1) A little | (1) A little | ||
| (2) Somewhat | (2) Somewhat | ||
| (3) Strongly agree | (3) Strongly agree | ||
|
| |||
| At this place, you can receive routine ongoing care for a chronic problem | (0) Not at all agree | The professionals you see there help motivate you to adopt good lifestyle habits | (0) Not at all agree |
| (1) A little | (1) A little | ||
| (2) Somewhat | (2) Somewhat | ||
| (3) Strongly agree | (3) Strongly agree | ||
Patients' characteristics categories.
| Variables | Categories |
|---|---|
| Age | 18 to 29 |
| 30 à 44 | |
| 45 à 64 | |
| 65 or more | |
|
| |
| Sex | Woman |
| Man | |
|
| |
| Level of education | No diploma (elementary school) |
| High school diploma | |
| College diploma (CEGEP) | |
| University degree | |
|
| |
| Economic situation | Very unfavorable |
| Unfavorable | |
| Favorable | |
| Very favorable | |
|
| |
| Perceived | Poor |
| Average | |
| Good | |
| Very good | |
| Excellent | |
|
| |
| Morbidities | No risk factor* nor chronic disease** |
| One risk factor or more but no chronic disease | |
| One chronic disease (with or without risk factor) | |
| Two chronic diseases or more (with or without risk factor) | |
*Risk factor includes high blood pressure, diabetes, and high level of cholesterol.
∗∗Chronic disease includes angina, infarct, arrhythmia, prior heart surgery, heart failure, pleural effusion or other heart problems, cerebrovascular disease, chronic bronchitis, emphysema or chronic obstructive lung disease, asthma, and rheumatism or arthritis.
Organizational characteristics associated with the four solo practice models of the taxonomy.
| Active independent variables |
Resourceless |
Resourceless |
Resourceful |
Resourceful | All | Cramer V | ||||
|---|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
|
| ||||||
| % | Value test | % | Value test | % | Value test | % | Value test | % | ||
| At least one nurse in the practice | 2.5 | −5.5 | 5.7 | −3.2 | 43.9 | 4.5 | 62.5 | 4.5 | 21.1 | 0.558 |
| Specialists or other health professionals in the building in which practice is located | 26.6 | −4.3 | 18.9 | −4.6 | 82.5 | 6.4 | 83.3 | 3.8 | 46.0 | 0.580 |
| At least one information technology available | 34.2 | −2.5 | 37.7 | −1.2 | 63.2 | 2.9 | 62.5 | 1.5 | 46.0 | 0.268 |
| Radiology or blood sample collection available in the building where practice is located | 3.8 | −6.7 | 5.7 | −4.6 | 70.2 | 7.6 | 66.7 | 3.9 | 29.1 | 0.691 |
| Collaboration with other PHC practices | 1.3 | −6.8 | 66.0 | 7.3 | 0.0 | −5.9 | 75.0 | 5.3 | 25.4 | 0.754 |
| Collaboration with hospitals | 2.5 | −7.0 | 64.2 | 6.2 | 7.0 | −4.4 | 87.5 | 6.2 | 28.6 | 0.728 |
| Doctor's affiliation with another PHC practice | 19.0 | −0.3 | 3.8 | −3.7 | 36.8 | 3.6 | 25.0 | 0.2 | 20.7 | 0.297 |
| Doctor's affiliation with another health facility | 12.7 | −2.0 | 20.8 | −0.5 | 24.6 | 1.2 | 33.3 | 1.9 | 22.5 | 0.106 |
|
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| Illustrative variables |
Resourceless |
Resourceless |
Resourceful |
Resourceful | All | Cramer V | ||||
|
|
|
|
|
| ||||||
| % | % | % | % | % | ||||||
|
| ||||||||||
| Age of doctor (≥65 years) | 32.9 | 37.7 | 19.3 | 12.5 | 28.2 | 0.199 | ||||
| Sex of doctor (women) | 34.2 | 26.4 | 24.6 | 29.2 | 29.1 | 0.094 | ||||
| Other general practitioners in the same building | 15.0 | 16.7 | 45.0 | 33.3 | 27.6 | 0.306 | ||||
| Doctor works 26 hours/week or more in the clinic | 82.5 | 83.3 | 77.5 | 91.7 | 81.9 | 0.107 | ||||
| Scope of services provided (broad or medium) | 58.2 | 67.9 | 86.0 | 83.3 | 70.9 | 0.260 | ||||
| Doctor accepts new patients | 62.5 | 58.3 | 70.0 | 83.3 | 66.4 | 0.128 | ||||
Characteristics of patients by solo practice model.
| Resourceless isolated | Resourceless collaborative | Resourceful not exclusive | Resourceful networked | ||||
|---|---|---|---|---|---|---|---|
| ( | ( | ( | ( | ||||
| % | % |
| % |
| % | ||
| Age (≥65 years) | 24.2 | 19.3 | 0.197 | 24.3 | 0.991 | 28.9 | 0.414 |
| Sex (women) | 50.3 | 52.8 | 0.599 | 60.7# | 0.028# | 50.0 | 0.954 |
| Level of education (high school degree or less) | 43.6 | 41.5 | 0.677 | 45.9 | 0.592 | 51.0 | 0.192 |
| Economic situation (unfavorable) | 43.8 | 39.8 | 0.376 | 34.1# | 0.033# | 41.3 | 0.642 |
| Perceived health (average or poor) | 15.2 | 17.0 | 0.590 | 15.5 | 0.915 | 21.6 | 0.164 |
| Morbidities (at least one chronic disease) | 35.7 | 36.6 | 0.847 | 40.8 | 0.271 | 39.2 | 0.540 |
Reference: #resourceless isolated (P ≤ 0.05).
Mean scores (0–10 scale) of patients' experience of care by solo practice model.
| Resourceless isolated | Resourceless collaborative | Resourceful not exclusive | Resourceful networked | ||||
|---|---|---|---|---|---|---|---|
| ( | ( | ( | ( | ||||
| Mean | Mean |
| Mean |
| Mean | ||
| Accessibility | 6.16 | 6.15 | 0.924 | 6.38 | 0.137 | 6.66# | 0.006# |
| Continuity | 8.74 | 9.12# | 0.004# | 9.23# | 0.000# | 9.29# | 0.000# |
| Comprehensiveness | 8.43 | 8.54 | 0.553 | 8.64 | 0.631 | 8.93# | 0.029# |
| Outcomes of care | 8.73 | 8.88 | 0.344 | 9.00 | 0.104 | 9.32# | 0.003# |
Reference: #resourceless isolated (P ≤ 0.05).
Relationships between patients' experience of care and solo practice models*.
| (Score on 0–10 scale) |
Resourceless
isolated
( |
Resourceless
collaborative
( |
Resourceful
not exclusive
( |
Resourceful
networked
( | |||
|---|---|---|---|---|---|---|---|
| Coeff. |
| Coeff. |
| Coeff. |
| ||
| Accessibility | Reference | 0.033 | 0.901 | 0.152 | 0.431 | 0.531# | 0.039# |
| Continuity | Reference | 0.116 | 0.560 | 0.244 | 0.236 | 0.320 | 0.101 |
| Comprehensiveness | Reference | −0.038 | 0.879 | 0.038 | 0.893 | 0.359 | 0.189 |
| Outcomes of care | Reference | 0.028 | 0.899 | 0.084 | 0.734 | 0.580# | 0.004# |
Reference: #resourceless isolated (P ≤ 0.05).
*Data adjusted for patients' age, sex, level of education, economic situation, perceived health, and morbidities.