Literature DB >> 24198802

The influence of status on satisfaction with relative rewards.

Konstanze Albrecht1, Emma von Essen, Klaus Fliessbach, Armin Falk.   

Abstract

This study investigates how induced relative status affects satisfaction with different relative payoffs. We find that participants with lower status are more satisfied with disadvantageous payoff inequalities than equal or higher status participants. In contrast, when receiving an advantageous payoff, status does not affect satisfaction. Our findings suggest that relative social status has important implications for the acceptance of income inequalities.

Entities:  

Keywords:  fairness; relative reward; satisfaction; social comparison; status

Year:  2013        PMID: 24198802      PMCID: PMC3812870          DOI: 10.3389/fpsyg.2013.00804

Source DB:  PubMed          Journal:  Front Psychol        ISSN: 1664-1078


Introduction

Income is considered an important factor for job satisfaction (Clark and Oswald, 1996; Boyce et al., 2010). But how do people arrive at valuations of income? According to previous literature, two main factors influence this evaluation process: Self-serving preferences and fairness considerations (e.g., Adams, 1965; Diekmann et al., 1997; Moore and Loewenstein, 2004; van den Bos et al., 2006). Self-serving preferences are based on what pleases people and what they evaluate positively, as for example a salary increase (Messick and Sentis, 1979, 1983; van den Bos et al., 2006). Fairness considerations, on the other hand, take into account the outcomes of other people, as for example a colleague's salary (Adams, 1965; Fehr and Schmidt, 1999; Falk and Fischbacher, 2006). I may prefer a higher to a lower salary, but at the same time consider it unfair to receive more than my colleague who does the same job. In this case, a self-serving preference for money collides with beliefs about what is fair and right: Satisfaction with a salary increase is affected positively because more money is preferred to less money, but it is also affected negatively, because it is considered unfair to receive more than a colleague (van den Bos et al., 2006). If we consider an example in which my colleague and not I would receive a salary increase although we do the same work, I might regard the situation as both non-self-serving and unfair. Thus, there would be two sources of negative affect which both reduce my satisfaction with this outcome (van den Bos et al., 1997, 1998, 2006). A number of studies show that, accordingly, satisfaction with advantageous inequity (i.e., receiving more money than another person) is higher than satisfaction with disadvantageous inequity (i.e., receiving less money than another person); (Buunk and van Yperen, 1989; van den Bos et al., 1997, 1998, 2006; Peters et al., 2008). In line with this, when both my colleague and I would receive a salary increase for the same work, I should be more satisfied than in either of the two aforementioned examples: I receive money and the monetary allocation is fair (e.g., Fehr and Schmidt, 1999; Falk and Fischbacher, 2006; van den Bos et al., 2006). So far, only a few studies have investigated the influence of social context, such as the relationship to the person with whom the income comparison takes place (Loewenstein et al., 1989; Gächter and Riedl, 2006; Peters and van den Bos, 2008; Peters et al., 2008). Loewenstein et al. (1989) showed that this relationship indeed does affect satisfaction: In friendly relationships, people disliked receiving a higher payoff than their opponent. When the relationship was antagonistic, people did not care about the payoff of their opponent, as long as it was less than or equal to their own. Results by Peters et al. (2008) support these findings: In their study, people were less satisfied with advantageous inequity when their opponent was a close friend compared to a stranger. This suggests that people take social context into account when rating one's satisfaction, with fairness considerations playing a bigger role when the relationship with the other person is positive. An important component of social context that only few studies have considered is social status; although it is suggested to play a crucial role in distributive justice (Lind and Tyler, 1988; Ellemers et al., 1999; Blanz et al., 2011). Social status has been shown to influence, for example, an individual's engagement in pro- and anti-social behavior (Piff et al., 2010, 2012), perceptions of deservingness (Ellemers et al., 1999; Hong and Bohnet, 2007) and even life satisfaction (Boyce et al., 2010). Several studies have further shown that status is strongly associated with increased economic benefits and entitlements. For example, high status participants have been found to receive higher outcomes in bargaining games (Ball and Eckel, 1997; Ball et al., 2001), and to be punished less for unsocial behavior (von Essen and Ranehill, 2012), than low status participants. However, little is known about how relative status affects satisfaction with payoff allocations. The present study investigates this question systematically, by varying status (higher, same, and lower) and payoff allocations (advantageous, equal, and disadvantageous) within pairs of individuals. In line with previous research, we expect satisfaction with advantageous inequity to be higher than satisfaction with disadvantageous inequity in general (Buunk and van Yperen, 1989; van den Bos et al., 1997, 1998, 2006; Peters et al., 2008). Status might further moderate satisfaction in different ways. First, subjects might use status in general to justify a neglect of fairness considerations, and thereby increase their satisfaction with unequal payoff allocations. Self-serving preferences for money would then have more weight and satisfaction with advantageous payoffs would be rated higher. The direction of relative status (i.e., higher or lower) should not play a role in this case; just the fact of having another status than the opponent would imply a higher satisfaction (cf. ingroup–outgroup effects; Brewer, 1979; Tajfel et al., 2006; Volz et al., 2009). Second, subjects might use status to justify their satisfaction while taking the direction of relative status into account (Hinkle and Brown, 1990). In this case, a higher status entitles to more and thus, satisfaction with an advantageous payoff would be higher when one possesses a higher status, and lower when the opponent possesses a higher status. Accordingly, the satisfaction with a disadvantageous payoff would be higher when one possesses a lower status, and lower when the opponent possesses a lower status. Third, the influence of status could also be asymmetric such that subjects, when disadvantaged, take status into account in order to reduce the negative affect of receiving less money and being treated unfairly. When advantaged, subjects may be less negatively affected and hence feel no need to take status into account.

Materials and methods

Participants

Previous literature indicates that men's behavior is more sensitive to status than women's behavior (e.g., Huberman et al., 2004). Thus, we invited only men to participate. We ran six sessions in which in total 133 subjects (i.e., on average 22 subjects per session; mean age 25 years) participated. Participants were recruited via ORSEE (Greiner et al., 2003). The study was conducted in the BonnEconLab in Germany in accordance with institutional and national ethics guidelines and regulations. Informed consent was obtained from all participants. Participants were seated in cubicles and the experiment was presented on individual computer screens, programmed with z-Tree (Fischbacher, 2007) All participants received EUR 4 for participating. In addition one of the 15 payoff allocations, as described below, was randomly chosen for payment. Participants on average earned EUR 24 (~USD 31).

Material and procedure

In the experiment we first induced relative status. In a second step, subjects were confronted with different payoff allocations which they had to evaluate. Relative status was induced by means of a trivia quiz which consisted of 30 questions, each presented with four alternative answers of which only one was correct (For example: “How fast does Pluto move in its orbit around the sun? (A) 5.7 km/s, (B) 6.1 km/s, (C) 6.8 km/s or (D) 4.7,km/s.” The quiz in its full length is displayed in the Appendix.) Based on the total quiz score, participants were assigned to three different groups: a low, a medium, and a high score group, which served as our status groups. The four highest-scoring participants of each experimental session were allocated to the high score group, the four lowest scoring participants were allocated to the low score group, and the remaining participants were allocated to the medium score group. Accordingly, the medium score group consisted of the 16 to 20 participants per session who scored lower than the high score group but higher than the low score group; and who scored similarly as participants of their own group. In total, 24 subjects were allocated to the high and the low score groups respectively, whereas the medium score group comprised 85 participants. Thus, we could fully vary status in all directions within individuals in the medium score group, i.e., subjects from this group would face subjects from a higher scoring group, subjects from their own group, and subjects from a lower scoring group. Participants were aware of how groups were constructed, although the word “status” was not mentioned to them. (Instructions are provided in the Appendix). In order to manipulate social status in a laboratory setting, previous studies have used random assignments to high and low status groups, as well as assignments using scores from trivia quiz. Scores from a trivia quiz have been used to induce status that was—or that participants believed to be—dependent on ability (Ball et al., 2001; Gächter and Riedl, 2006). In a direct comparison of both assignment procedures, Ball et al. (2001) found similar results for both random status and status participants believed to be ability-dependent: Participants with higher status earned more in a bargaining game than participants with lower status. In our experiment, we use a difficult multiple choice quiz to create a status based on a mixture of ability (knowing the correct answers) and chance (guessing the correct answers). We consider this is an appropriate way to induce status, given that, when acquiring status, both ability and coincidence possibly play an important role. In the second part of the study, which followed right after completion of the first, we measured subjects' satisfaction with different payoff allocations between themselves and other subjects. Each subject was presented with a series of payoff allocations, and asked to rate each allocation on a scale ranging from −5 to +5. More specifically, participants were asked: “How happy are you with the following payoff allocation between you and the other participant?” For each allocation, a star indicated who scored higher on the quiz. If no star appeared both participants belonged to the same score group. We used the star, since this symbol is commonly associated with a higher rank; for instance in military, or in the hotel and restaurant businesses (cp. Zink et al., 2008). Participants were explicitly told that “the size of the payoff is independent of the quiz result.” In total, all participants were presented with the same 15 payoff allocations in random order. Only in the medium score group (intermediate status group), subjects were presented with allocations between themselves and higher, same, as well as lower status group subjects. Subjects from the high score group (high status group) and the low score group (low status group) were only presented with payoff allocations between themselves and lower or higher status participants, respectively. They are analyzed separately, serving as a robustness check for our main results. In our main analyses, we concentrate on the intermediate status group and herein on the allocations in which the participant himself always received EUR 20 (Table 1). We do so in order to hold absolute own payoff constant and hence avoid effects of absolute income. This yields two factors (Status and Payoff Allocation) and allows us to compare all possible combinations between higher, same and lower status and advantageous, equitable and disadvantageous payoff allocations, respectively.
Table 1

Payoff allocations in EUR.

Social status informationPayoffs (D)Payoffs (E)Payoffs (A)Payoffs (D)Payoffs (A)
You:Him*(lower status)20:3020:2020:1010:2030:20
You:Him (same status)20:3020:2020:1010:2030:20
You*:Him (higher status)20:3020:2020:1010:2030:20

D, disadvantageous; A, advantageous; E, equitable.

For each allocation, a star indicated who scored higher on the quiz. Only allocations in which the subject himself received EUR 20 (boldface) were entered in the analyses. To prevent subjects from repeatedly seeing the exact same monetary amounts, we varied the rewards within a 10% interval from the mean.

Payoff allocations in EUR. D, disadvantageous; A, advantageous; E, equitable. For each allocation, a star indicated who scored higher on the quiz. Only allocations in which the subject himself received EUR 20 (boldface) were entered in the analyses. To prevent subjects from repeatedly seeing the exact same monetary amounts, we varied the rewards within a 10% interval from the mean.

Results

Our variable of interest is the satisfaction rating of individuals from the intermediate group since only this group faced opponents from all three status groups. (See Methods section; analyses of the high and low status groups can be found in the Appendix. We find a similar result pattern as for the intermediate status groups). We conducted an ANOVA with the two within-subject factors Status (lower, same, higher) and Payoff Allocation (disadvantageous, equitable, advantageous). Significant main and interaction effects of these factors were further studied with pair-wise comparisons (Sidak-corrected for multiple comparisons). The ANOVA yields a significant main effect of Status [F(1.785, 149.947) = 29.724, p < 0.001, partial η2 = 0.261], a significant main effect of Payoff Allocation [F(1.500, 125.961) = 62.652, p < 0.001, partial η2 = 0.427], and an interaction effect of the two factors [F(3.390, 284.742) = 10.143, p < 0.001, partial η2 = 0.108]. Results of the pair-wise comparisons (corrected for multiple comparisons) are displayed in Table 2 and are discussed below. Figure 1 provides an overview of the results, including means and standard errors (SE).
Table 2

.

Social status informationSatisfaction D-ESatisfaction D-ASatisfaction E-A
PPP
Lower status<0.001<0.0010.950
Same status<0.001<0.0010.998
Higher status<0.001<0.001<0.001
Satisfaction withLower-same statusLower-higher statusSame-higher status
PPP
Payoff (D)0.001<0.0010.060
Payoff (E)0.990<0.001<0.001
Payoff (A)0.8870.9940.948

D, disadvantageous; A, advantageous; E, equitable. Significant results (p < 0.05) are in boldface.

Figure 1

The .

. D, disadvantageous; A, advantageous; E, equitable. Significant results (p < 0.05) are in boldface. The .

Satisfaction with payoff allocations across status categories

As Figure 1 shows, disadvantageous payoffs are rated as less satisfactory than advantageous and equitable payoffs, irrespective of relative status [F(1.407, 59.104) = 27.566, p < 0.001, partial η2 = 0.396] Pair-wise comparisons of the payoffs (Sidak-corrected for multiple comparisons) yield significant differences between both disadvantageous and advantageous (p < 0.001) as well as disadvantageous and equitable payoffs (p < 0.001). Yet, equitable payoffs are not rated as more satisfactory than advantageous payoffs (Sidak-corrected pairwise comparision, p = 0.588). Table 2 shows that this is also the case when taking into account satisfaction ratings of the same status category (which should be closest to social comparison studies without a status manipulation) only.

The influence of status on satisfaction with different payoff allocations

The influence of relative status on satisfaction ratings shows a striking asymmetry: While status affects satisfaction when payoffs are disadvantageous, it does not affect satisfaction when payoffs are advantageous (see Figure 1 and Table 2 for statistics). Satisfaction ratings for disadvantageous inequity differ between all status categories, with highest ratings when subjects are in the lower status category and lowest ratings when they are in the higher status category. Figure 1 further shows that for equitable payoffs, ratings do not differ between the same and the lower status categories, but are lower when participants are in the higher status category.

The influence of status on satisfaction across payoff allocations

When we further compare satisfaction ratings across relative payoff allocations, we find that individuals with lower status are, in general, more satisfied (mean: 2.09) than higher status individuals (mean: 1.09); [F(1, 84) = 42.420; p < 0.001, partial η2 = 0.336].

Discussion

In the present study, we investigated the influence of status on satisfaction with different payoff allocations. In this section, we will first discuss the overall effect of payoff allocations on satisfaction across status categories. Second, we will discuss the asymmetric influence of status; while it affects satisfaction when payoffs are disadvantageous, it does not seem to affect status when payoffs are advantageous. Concluding, we will discuss the finding that satisfaction with payoffs in general is higher when subjects are of lower compared to higher status. Disadvantageous payoffs are rated as less satisfactory than advantageous and equitable payoffs, irrespective of relative status. This finding supports previous studies showing that equitable payoffs are preferred to disadvantageous payoffs (e.g., Loewenstein et al., 1989) and that fairness considerations are asymmetric; disadvantageous inequity is less satisfactory than advantageous inequity (e.g., Buunk and van Yperen, 1989; van den Bos et al., 2006; Peters and van den Bos, 2008). In contrast, equitable payoffs are not rated as more satisfactory than advantageous payoffs; this is the case across status categories as well as within the same status category only. There is evidence in the literature supporting this finding (e.g., Austin et al., 1980), but there also exists contradicting evidence showing that equitable payoffs are more satisfactory than advantageous payoffs (e.g., Buunk and van Yperen, 1989; van den Bos et al., 2006). Yet, our result is in line with the assumption that receiving more than another person is valued more positively than it is considered unfair. It has been shown that people prefer downward comparisons, i.e., it makes them feel better to compare themselves to people who are worse off (Festinger, 1954; Wills, 1981). Further, satisfaction seems to be higher the higher one's income is compared to the income of others (Clark and Oswald, 1996; Boyce et al., 2010). A neuroimaging study by Fliessbach et al. (2007) further supports this suggestion; they find activation in the nucleus accumbens, a brain area associated with subjective value encoding, to be positively related to the ratio between a person's own income and other's income. The influence of relative status on satisfaction ratings supports our third hypothesis since it shows a striking asymmetry: While status affects satisfaction when payoffs are disadvantageous, it does not affect satisfaction when payoffs are advantageous. Subjects might feel entitled to less than another person when they have lower status and thus are more satisfied. However, this seems not to be the case when subjects are advantaged. A possible explanation is that receiving a lower relative payoff, which is neither self-serving nor fair, triggers a negative affect, which can be reduced by taking status into account. Yet, receiving a higher payoff does not trigger a negative affect since it serves an individual's self-interest. Thus, status is not taken into account when receiving a higher payoff. Ratings of equitable payoff allocations stand in contrast to both ratings of disadvantageous and advantageous payoffs: Ratings do not differ between the same and the lower status category, but are lower in the higher status category. This suggests that participants do ignore status information when it is negative (i.e., when they have lower status), but feel entitled to more when status information is positive (i.e., when they have higher status). A possible explanation could be that people tend to integrate positive information better than negative information (see literature on selective perception/the good-news–bad-news effect, e.g., Bradley, 1978; Lord et al., 1979; Babcock and Loewenstein, 1997; Eil and Rao, 2011; Sharot et al., 2012). Ingroup effects might also play a role; same status participants might be considered the ingroup, whereas participants with higher or lower status might be considered outgroup members. Empirical studies show that an ingroup is favored over an outgroup when it comes to the distribution of rewards or the evaluation of the groups' characteristics (e.g., Brewer, 1979; Tajfel et al., 2006; Volz et al., 2009). However, in our study in-/outgroup effects cannot fully explain the results, since satisfaction ratings are asymmetric: Satisfaction in comparisons to lower status subjects differs from satisfaction in comparisons to higher status subjects. This indicates that status affects satisfaction beyond manipulating mere group belonging. The finding that individuals are in general more satisfied with their payoffs when they have lower compared to higher status suggests that being of inferior social status yields a higher acceptance of disadvantageous income inequalities. The reasons for why lower status leads to higher payoff satisfaction are manifold. In a seminal article, Keltner et al. (2003) discuss the effects of power on psychological variables, such as affect, prosociality and sensitivity for reward. Although power is not the same as status, the constructs are related (e.g., French and Raven, 1959) and might have similar effects. Thus, it is possible that having a high status in our study leads to a high need for reward and accordingly to lower satisfaction ratings for disadvantageous payoffs. Further, a high status might decrease prosociality and fairness considerations, also leading to a negative effect on satisfaction. Yet the relationship between power and status in this study remains speculative. Further, in our study, status was varied within subject; hence, the aforementioned effects of status would have had to occur within person over the course of less than half an hour. Nevertheless, we cannot rule out that status affects the aforementioned variables. Future research is necessary to discover the reasons for differences in satisfaction ratings.

Potential limitations of our study

Although our setup has the advantage of varying status within subject in a controlled laboratory setting, we acknowledge that the artificial nature of this procedure might limit its interpretability with regard to the effects of real-life status. It would therefore be highly interesting to investigate the influence of real-life status differences on payoff satisfaction in the field and compare these findings to the results from controlled laboratory studies as the present one. This would combine the advantages of both approaches and hence increase the interpretability of the present data. As another consequence of our experimental setting, we cannot completely rule out an experimenter demand effect, since status information was explicitly given by displaying an asterisk and thus might have led subjects to assume that the experimenter wanted them to incorporate this information in their satisfaction ratings. However, such an effect is unlikely to have occurred for two reasons. First, subjects were explicitly informed that payoffs were not related to performance. Second, the results showed a strong asymmetry. If an experimenter demand effect would have occurred, we would have expected it to be symmetric; i.e., that status has an effect on satisfaction ratings not only when subjects are disadvantaged, but also when they are advantaged. In our study, status was derived from some sort of performance (knowledge) measure and subjects were informed that payoffs were not related to performance. Furthermore, questions in our quiz were designed in a way that accuracy depended on luck more than on actual ability. However, we cannot rule out that subjects may have believed that payoffs were justified by differences in performance. Previous studies suggest that this most likely has no impact, because they have shown that, irrespective of whether status depended on performance or luck, higher status individuals earned more money during a bargaining game than lower status subjects (Ball and Eckel, 1997; Ball et al., 2001). Nevertheless, we suggest that future research should address the impact of status information which is derived from a completely arbitrary measure (such as dice rolls) or from highly ability related measures in different contexts. Further, since satisfaction was measured via self-reports, there is a possibility that subjects may have not revealed their true feelings. Thus, instead of actually being more satisfied, lower status people may simply have felt not entitled to complain as much as higher status people. Accordingly, lower status people might have stated to be more satisfied than they actually were. To reduce the chance that subjects would not reveal their actual preferences, future studies could follow up on Ball and Eckel (1997) and use monetary incentives; e.g., by letting higher and lower status subjects play bargaining games and thus let behavior affect payoffs. Further, neuroscientific investigations could shed light on the influence of status on actual payoff preferences by identifying the neural correlates of the underlying cognitive processes instead of relying on self-reports.

Concluding remarks

Altogether, our findings may not fully explain, but contribute to an explanation of why economic inequality is often accepted and persists in most societies. Our results further highlight an important shortcoming of existing research on relative income; the study of social context in terms of status. Future research should include status and other types of social context in empirical studies and in psychological and economic models of social preferences such as equity and fairness concerns (Adams, 1965; Fehr and Schmidt, 1999; Falk and Fischbacher, 2006).

Author contributions

Konstanze Albrecht, Emma von Essen, Klaus Fliessbach, and Armin Falk prepared the experiment, Konstanze Albrecht conducted the experiment, Konstanze Albrecht and Emma von Essen analyzed the data, and Konstanze Albrecht, Emma von Essen, Klaus Fliessbach, and Armin Falk wrote the manuscript.

Conflict of interest statement

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
Table A1

Mean satisfaction ratings and .

Social status informationMean satisfactionSatisfaction D-ESatisfaction D-ASatisfaction E-A
MDMEMATpTpTp
Higher status−1.630.962.42−5.327<0.001−5.769<0.001−1.9040.070

Degrees of freedom (df) = 23 for all comparisons. D, disadvantageous; A, advantageous; E, equitable.

Table A2

Mean satisfaction ratings and .

Social status informationMean satisfactionSatisfaction D-ESatisfaction D-ASatisfaction E-A
MDMEMATpTpTp
Lower status1.832.882.92−1.8940.071−1.9190.067−0.0950.925

Degrees of freedom (df) = 23 for all comparisons. D, disadvantageous; A, advantageous; E, equitable.

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