OBJECTIVE: The goal of this study was to determine if an interactive voice response system (IVRS) with daily self-management and clinical monitoring messages would be well accepted by patients and reduce 30-day congestive heart failure (CHF) readmissions. BACKGROUND: Patient adherence to a treatment regimen contributes to successful management following discharge for CHF. Cost-effective, scalable technology solutions can be useful tools in reducing readmissions. METHODS: Sixty inpatients with a primary diagnosis of CHF were provided voice messages delivered via an Mp3 player. Following discharge, patients received daily IVRS messages with self-management tips based on self-reporting of symptoms. RESULTS: Greater than a 50% reduction in the 30-day readmission rate was realized for intervention patients. CONCLUSIONS: An IVRS self-management support system can be an effective technology to reduce CHF readmissions.
OBJECTIVE: The goal of this study was to determine if an interactive voice response system (IVRS) with daily self-management and clinical monitoring messages would be well accepted by patients and reduce 30-day congestive heart failure (CHF) readmissions. BACKGROUND:Patient adherence to a treatment regimen contributes to successful management following discharge for CHF. Cost-effective, scalable technology solutions can be useful tools in reducing readmissions. METHODS: Sixty inpatients with a primary diagnosis of CHF were provided voice messages delivered via an Mp3 player. Following discharge, patients received daily IVRS messages with self-management tips based on self-reporting of symptoms. RESULTS: Greater than a 50% reduction in the 30-day readmission rate was realized for intervention patients. CONCLUSIONS: An IVRS self-management support system can be an effective technology to reduce CHF readmissions.
Authors: Hardeep Singh; Terence Tang; Carolyn Steele Gray; Kristina Kokorelias; Rachel Thombs; Donna Plett; Matthew Heffernan; Carlotta M Jarach; Alana Armas; Susan Law; Heather V Cunningham; Jason Xin Nie; Moriah E Ellen; Kednapa Thavorn; Michelle LA Nelson Journal: JMIR Aging Date: 2022-05-19
Authors: Mary Beth Spitznagel; Michael Alosco; Gladys Strain; Michael Devlin; Ronald Cohen; Robert Paul; Ross D Crosby; James E Mitchell; John Gunstad Journal: Surg Obes Relat Dis Date: 2013-05-06 Impact factor: 4.734
Authors: Sophie Boisvert; Alexandra Proulx-Belhumeur; Natalia Gonçalves; Michel Doré; Julie Francoeur; Maria Cecilia Gallani Journal: Rev Lat Am Enfermagem Date: 2015 Jul-Aug