OBJECTIVE: This study tested the effects of interpersonal relationships on nurse managers' work engagement and proactive work behavior. BACKGROUND: An engaged workforce may help healthcare organizations improve performance. In healthcare, nurse managers are responsible for creating motivating work environments. They also need to be engaged, yet little is known about what influences nurse managers' performance. METHODS: A self-administered electronic survey was used to collect data from 323 nurse managers working in acute care hospitals. Instruments included the Relational Coordination Scale, Utrecht Work Engagement Scale, and Proactive Work Behavior Scale. RESULTS: Interpersonal relationships with nurse administrators were most predictive of nurse managers' work engagement. Interpersonal relationships with physicians were most predictive of nurse managers' proactive work behavior. CONCLUSION: Organizational cultures that foster quality interpersonal relationships will support the job performance of nurse managers.
OBJECTIVE: This study tested the effects of interpersonal relationships on nurse managers' work engagement and proactive work behavior. BACKGROUND: An engaged workforce may help healthcare organizations improve performance. In healthcare, nurse managers are responsible for creating motivating work environments. They also need to be engaged, yet little is known about what influences nurse managers' performance. METHODS: A self-administered electronic survey was used to collect data from 323 nurse managers working in acute care hospitals. Instruments included the Relational Coordination Scale, Utrecht Work Engagement Scale, and Proactive Work Behavior Scale. RESULTS: Interpersonal relationships with nurse administrators were most predictive of nurse managers' work engagement. Interpersonal relationships with physicians were most predictive of nurse managers' proactive work behavior. CONCLUSION: Organizational cultures that foster quality interpersonal relationships will support the job performance of nurse managers.
Authors: Muhammad Shoaib Saleem; Ahmad Shahrul Nizam Isha; Yuzana Mohd Yusop; Maheen Iqbal Awan; Gehad Mohammed Ahmed Naji Journal: Front Public Health Date: 2022-03-04
Authors: Erin Abu-Rish Blakeney; Hebatallah Naim Ali; Nicole Summerside; Danielle C Lavallee; Benjamin Kragen; Mayumi A Willgerodt; Bryan J Weiner; Leah Spacciante; Brenda K Zierler Journal: Health Care Manage Rev Date: 2021 Oct-Dec 01