Danielle Blanch-Hartigan1. 1. Cancer Prevention Fellowship Program, National Cancer Institute, Bethesda, MD 20892-7105, USA. danielleblanch@gmail.com
Abstract
OBJECTIVE: For healthcare providers, accurate perception of patients, particularly accurate recognition of patient emotions, is an ability associated with better patient care and more satisfied patients. Despite the importance of accurately recognizing patient cues for provider-patient communication, research on clinically relevant training programs is limited. The effectiveness of a multi-component training program designed to enhance emotion cue recognition ability was experimentally assessed. METHODS: The comprehensive training included raising awareness about the importance of emotion cues in healthcare interactions, providing instruction on increasing emotion cue recognition accuracy, and practicing emotion recognition while receiving feedback. Undergraduate participants were randomly assigned to one of five training conditions or an untrained control condition to experimentally test the efficacy of the comprehensive training and each training component. RESULTS: Participants were significantly more accurate on a standardized test of patient emotion cue recognition in the comprehensive condition, as compared to those participants in the control condition, with Practice with Feedback emerging as the most effective component. CONCLUSIONS: Results suggest that a 30-min emotion recognition training intervention can significantly improve emotion recognition accuracy. PRACTICE IMPLICATIONS: The results can be used to guide development and implementation of future research and programs aimed at increasing providers' emotion recognition.
RCT Entities:
OBJECTIVE: For healthcare providers, accurate perception of patients, particularly accurate recognition of patient emotions, is an ability associated with better patient care and more satisfied patients. Despite the importance of accurately recognizing patient cues for provider-patient communication, research on clinically relevant training programs is limited. The effectiveness of a multi-component training program designed to enhance emotion cue recognition ability was experimentally assessed. METHODS: The comprehensive training included raising awareness about the importance of emotion cues in healthcare interactions, providing instruction on increasing emotion cue recognition accuracy, and practicing emotion recognition while receiving feedback. Undergraduate participants were randomly assigned to one of five training conditions or an untrained control condition to experimentally test the efficacy of the comprehensive training and each training component. RESULTS:Participants were significantly more accurate on a standardized test of patient emotion cue recognition in the comprehensive condition, as compared to those participants in the control condition, with Practice with Feedback emerging as the most effective component. CONCLUSIONS: Results suggest that a 30-min emotion recognition training intervention can significantly improve emotion recognition accuracy. PRACTICE IMPLICATIONS: The results can be used to guide development and implementation of future research and programs aimed at increasing providers' emotion recognition.
Authors: Tovah Cowan; Michael D Masucci; Tina Gupta; Claudia M Haase; Gregory P Strauss; Alex S Cohen Journal: Schizophr Res Date: 2022-01-22 Impact factor: 4.939
Authors: Conor Gilligan; Martine Powell; Marita C Lynagh; Bernadette M Ward; Chris Lonsdale; Pam Harvey; Erica L James; Dominique Rich; Sari P Dewi; Smriti Nepal; Hayley A Croft; Jonathan Silverman Journal: Cochrane Database Syst Rev Date: 2021-02-08
Authors: Tiffany N Anderson; Aboubacar Kaba; Eniola Gros; Ingrid S Schmiederer; Robert Shi; Lauren R Aalami; Dana T Lin; James N Lau Journal: J Grad Med Educ Date: 2021-06-14
Authors: Felipe Ribeiro Cabral Fagundes; Caique de Melo do Espírito Santo; Francine Mendonça de Luna Teixeira; Thaís Vanelli Tonini; Cristina Maria Nunes Cabral Journal: Trials Date: 2017-01-31 Impact factor: 2.279