| Literature DB >> 20164806 |
Meghan L Richard1, Monica P Parmar, Paula P Calestagne, Lynne McVey.
Abstract
A patient satisfaction survey was conducted with ambulatory cancer patients to identify areas that they consider priorities for change. Wait times and telephone contact with healthcare providers were the 2 areas of lowest satisfaction. Despite previous interventions to improve wait times, it is consistently the lowest ranked item for patient satisfaction. A subset of patients who were followed by a nurse navigator was more satisfied with wait times than those who were not followed by a nurse navigator.Entities:
Mesh：
Year: 2010 PMID： 20164806 DOI： 10.1097/NCQ.0b013e3181d5c055
Source DB: PubMed Journal: J Nurs Care Qual ISSN： 1057-3631 Impact factor: 1.597