OBJECTIVE: In the context of patients visiting cancer specialists, the objective is to test the association between both patient-centered communication (including Affective Behavior and Participation Behavior) and Instrumental Behavior and patients' post-visit satisfaction with a variety of visit phenomena. METHODS: Meta-analysis of 25 articles representing 10 distinct data sets. RESULTS: Both patient-centered- and instrumental behavior are significantly, positively associated with satisfaction, with patient-centered communication having a relatively stronger association. CONCLUSION: There is an evidence base for the efficacy of patient-centered care. PRACTICE IMPLICATIONS: Cancer specialists need to train to improve their patient-centered communication.
OBJECTIVE: In the context of patients visiting cancer specialists, the objective is to test the association between both patient-centered communication (including Affective Behavior and Participation Behavior) and Instrumental Behavior and patients' post-visit satisfaction with a variety of visit phenomena. METHODS: Meta-analysis of 25 articles representing 10 distinct data sets. RESULTS: Both patient-centered- and instrumental behavior are significantly, positively associated with satisfaction, with patient-centered communication having a relatively stronger association. CONCLUSION: There is an evidence base for the efficacy of patient-centered care. PRACTICE IMPLICATIONS: Cancer specialists need to train to improve their patient-centered communication.
Authors: Gwendolyn P Quinn; Alexis Koskan; Kristen J Wells; Luis E Gonzalez; Cathy D Meade; Christie L Pratt Pozo; Paul B Jacobsen Journal: J Cancer Educ Date: 2012-06 Impact factor: 2.037
Authors: Shannon M Nugent; Sara E Golden; Charles R Thomas; Mark E Deffebach; Mithran S Sukumar; Paul H Schipper; Brandon H Tieu; Drew Moghanaki; Juan Wisnivesky; Christopher Slatore Journal: Support Care Cancer Date: 2017-12-05 Impact factor: 3.603
Authors: Lixin Song; Jeannette T Bensen; Catherine Zimmer; Betsy Sleath; Bonny Blackard; Elizabeth Fontham; L Joseph Su; Christine S Brennan; James L Mohler; Merle Mishel Journal: Patient Educ Couns Date: 2013-01-15