Literature DB >> 17279017

The effect of a quality improvement initiative on the quality of other aspects of health care: the law of unintended consequences?

David A Ganz1, Neil S Wenger, Carol P Roth, Caren J Kamberg, John T Chang, Catherine H MacLean, Roy T Young, David H Solomon, Takahiro Higashi, Lillian Min, David B Reuben, Paul G Shekelle.   

Abstract

PROBLEM: Policymakers and clinicians are concerned that initiatives to improve the quality of care for some conditions may have unintended negative consequences for quality in other conditions.
OBJECTIVE: We sought to determine whether a practice redesign intervention that improved care for falls, incontinence, and cognitive impairment by an absolute 15% change also affected quality of care for masked conditions (conditions not targeted by the intervention). DESIGN, SETTING, AND PARTICIPANTS: Controlled trial in 2 community medical groups, with 357 intervention and 287 control patients age 75 years or older who had difficulty with falls, incontinence, or cognitive impairment. INTERVENTION: Both intervention and control practices implemented case-finding for target conditions, but only intervention practices received a multicomponent practice-change intervention. Quality of care in the intervention practices improved for 2 of the target conditions (falls and incontinence). MAIN OUTCOME MEASURES: Percent of quality indicators satisfied for a set of 9 masked conditions measured by abstraction of medical records.
RESULTS: Before the intervention, the overall percent of masked indicators satisfied was 69% in the intervention group and 67% in the control group. During the intervention period, these percentages did not change, and there was no difference between intervention and control groups for the change in quality between the 2 periods (P=0.86). The intervention minus control difference-in-change for the percent of masked indicators satisfied was 0.2% (bootstrapped 95% confidence interval, -2.7% to 2.9%). Subgroup analyses by clinical condition and by type of care process performed by the clinician did not show consistent results favoring either the intervention or the control group.
CONCLUSION: A practice-based intervention that improved quality of care for targeted conditions by an absolute 15% change did not affect measurable aspects of care on a broad set of masked quality measures encompassing 9 other conditions.

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Mesh:

Year:  2007        PMID: 17279017     DOI: 10.1097/01.mlr.0000241115.31531.15

Source DB:  PubMed          Journal:  Med Care        ISSN: 0025-7079            Impact factor:   2.983


  21 in total

1.  Future of quality measurement.

Authors:  Helen Lester; Martin Roland
Journal:  BMJ       Date:  2007-12-01

2.  The Quality and Outcomes Framework: too early for a final verdict.

Authors:  Martin Roland
Journal:  Br J Gen Pract       Date:  2007-07       Impact factor: 5.386

3.  Impact of public reporting on unreported quality of care.

Authors:  Rachel M Werner; R Tamara Konetzka; Gregory B Kruse
Journal:  Health Serv Res       Date:  2008-11-04       Impact factor: 3.402

4.  Does hospital performance on process measures directly measure high quality care or is it a marker of unmeasured care?

Authors:  Rachel M Werner; Eric T Bradlow; David A Asch
Journal:  Health Serv Res       Date:  2007-12-20       Impact factor: 3.402

5.  Compliance with quality prescribing indicators linked to financial incentives: what about not incentivized indicators?: an observational study.

Authors:  R Fernández Urrusuno; P Pérez Pérez; M C Montero Balosa; C Márquez Calzada; B Pascual de la Pisa
Journal:  Eur J Clin Pharmacol       Date:  2013-12-03       Impact factor: 2.953

6.  The role of primary care in the recognition of and response to dementia.

Authors:  T Koch; S Iliffe
Journal:  J Nutr Health Aging       Date:  2010-02       Impact factor: 4.075

7.  When comorbidity, aging, and complexity of primary care meet: development and validation of the Geriatric CompleXity of Care Index.

Authors:  Lillian Min; Neil Wenger; Anne M Walling; Caroline Blaum; Christine Cigolle; David A Ganz; David Reuben; Paul Shekelle; Carol Roth; Eve A Kerr
Journal:  J Am Geriatr Soc       Date:  2013-03-21       Impact factor: 5.562

8.  Improving organizational climate for quality and quality of care: does membership in a collaborative help?

Authors:  Ingrid M Nembhard; Veronika Northrup; Dale Shaller; Paul D Cleary
Journal:  Med Care       Date:  2012-11       Impact factor: 2.983

9.  The impact of removing financial incentives from clinical quality indicators: longitudinal analysis of four Kaiser Permanente indicators.

Authors:  Helen Lester; Julie Schmittdiel; Joe Selby; Bruce Fireman; Stephen Campbell; Janelle Lee; Alan Whippy; Philip Madvig
Journal:  BMJ       Date:  2010-05-11

10.  Defining and measuring the patient-centered medical home.

Authors:  Kurt C Stange; Paul A Nutting; William L Miller; Carlos R Jaén; Benjamin F Crabtree; Susan A Flocke; James M Gill
Journal:  J Gen Intern Med       Date:  2010-06       Impact factor: 5.128

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