How effective is cockpit resource management training? Exploring issues in evaluating the impact of programs to enhance crew coordination.

The question "Is cockpit resource management effective?" has been asked frequently in the years since 1979 when a National Aeronautics and Space Administration (NASA)/Industry workshop addressed the concepts of crew coordination and effective utilization of all available resources in flight operations (Cooper, White, & Lauber, 1980). If one looks at the proliferation of cockpit resource management (CRM) training programs in domestic and foreign, civil and military aviation, and the enormous investment in time and money that they entail, it would appear that the question has been answered in the affirmative. It is our position, however, that the question remains open and that empirical evidence is just beginning to accumulate.