Literature DB >> 11277016

Customer satisfaction: six strategies for continuous improvement.

G Scott1.   

Abstract

Mesh：

Year:  2001        PMID： 11277016

Source DB:  PubMed          Journal:  J Healthc Manag        ISSN： 1096-9012


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  2 in total

1.  Data mining application in customer relationship management for hospital inpatients.

Authors:  Eun Whan Lee
Journal:  Healthc Inform Res       Date:  2012-09-30

Review 2.  The Role of Value Stream Mapping in Healthcare Services: A Scoping Review.

Authors:  Juan A Marin-Garcia; Pilar I Vidal-Carreras; Julio J Garcia-Sabater
Journal:  Int J Environ Res Public Health       Date:  2021-01-22       Impact factor: 3.390
  2 in total

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