Pre-analytical workflow analysis reveals simple changes and can result in improved hospital efficiency.

Workflow analysis is an ongoing process for laboratory managers. Throughout the years, laboratory managers have made many changes such as creating a core laboratory, consolidating technology, and implementing a new laboratory information system, all of which will have an immediate impact on laboratory operations. However, after implementation of any change in the laboratory, one should follow up with a pre- and/or postanalytical workflow assessment. This case study evaluates the pre-analytical impact of analytical changes made more than a year ago.