E J Callahan1, D M Hilty, T S Nesbitt. 1. Department of Family and Community Medicine and Center for Health Services Research in Primary Care, University of California at Davis, School of Medicine, Sacramento, California 95817, USA.
Abstract
OBJECTIVE: To assess the viability of telemedicine as a vehicle for offering mental health consultations to primary-care patients. METHODS: Satisfaction ratings from 34 mental health encounters were compared with ratings from a convenience sample of 59 non-mental health encounters on four aspects of satisfaction: self-reported ability to speak freely; probability of further use of telemedicine; perceived experience of telemedicine personnel; and relative preference for a telemedicine visit compared with a face-to-face visit. The study was conducted in the context of the Telemedicine Program at the University of California, Davis. RESULTS: No significant differences in satisfaction were found between mental health and non-mental health encounter groups for any of the four aspects of satisfaction. CONCLUSIONS: Ratings from patients receiving mental health consultation using telemedicine yielded levels of satisfaction similar to those found in telemedicine consultations in non-mental health medical areas. The results support telemedicine as a means to extend mental health consultation to rural primary-care patients.
OBJECTIVE: To assess the viability of telemedicine as a vehicle for offering mental health consultations to primary-care patients. METHODS: Satisfaction ratings from 34 mental health encounters were compared with ratings from a convenience sample of 59 non-mental health encounters on four aspects of satisfaction: self-reported ability to speak freely; probability of further use of telemedicine; perceived experience of telemedicine personnel; and relative preference for a telemedicine visit compared with a face-to-face visit. The study was conducted in the context of the Telemedicine Program at the University of California, Davis. RESULTS: No significant differences in satisfaction were found between mental health and non-mental health encounter groups for any of the four aspects of satisfaction. CONCLUSIONS: Ratings from patients receiving mental health consultation using telemedicine yielded levels of satisfaction similar to those found in telemedicine consultations in non-mental health medical areas. The results support telemedicine as a means to extend mental health consultation to rural primary-care patients.
Authors: John C Fortney; Jeffrey M Pyne; Sip B Mouden; Dinesh Mittal; Teresa J Hudson; Gary W Schroeder; David K Williams; Carol A Bynum; Rhonda Mattox; Kathryn M Rost Journal: Am J Psychiatry Date: 2013-04 Impact factor: 18.112
Authors: Jennifer M Polinski; Tobias Barker; Nancy Gagliano; Andrew Sussman; Troyen A Brennan; William H Shrank Journal: J Gen Intern Med Date: 2015-08-13 Impact factor: 5.128