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Literature DB >> 10205951

A review of patient satisfaction: 1. Concepts of satisfaction.

Abstract

Against a background of growing consumerism, satisfying patients has become a key task for all healthcare providers. This paper reviews current conceptual models of consumer satisfaction, including the one most dominant in the marketing literature--disconfirmation theory.

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Year: 1999 PMID： 10205951 DOI： 10.1038/sj.bdj.4800052

Source DB: PubMed Journal: Br Dent J ISSN： 0007-0610 Impact factor: 1.626

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Cited

14 in total

1. Experiencing difficulties accessing first-contact health services in Canada: Canadians without regular doctors and recent immigrants have difficulties accessing first-contact healthcare services. Reports of difficulties in accessing care vary by age, sex and region.

Authors: Claudia Sanmartin; Nancy Ross
Journal: Healthc Policy Date: 2006-01

2. A Cross-sectional Study of Patients' Satisfaction with Dental Care Facilities: A Survey of Adult Treatment at The University of the West Indies, School of Dentistry.

Authors: R L Balkaran; T Osoba; R Rafeek
Journal: West Indian Med J Date: 2014-06-10 Impact factor: 0.171

3. The perceived acceptability of the DEPPA patient assessment tool: A questionnaire survey of Denplan Excel patients.

Authors: J T Newton; K Asimakopoulou
Journal: Br Dent J Date: 2017-05-26 Impact factor: 1.626

4. Patient satisfaction with cancer genetic counseling: a psychometric analysis of the Genetic Counseling Satisfaction Scale.

Authors: Tiffani A DeMarco; Beth N Peshkin; Bryn D Mars; Kenneth P Tercyak
Journal: J Genet Couns Date: 2004-08 Impact factor: 2.537

10. Dentist-patient communication: what do patients and dentists remember following a consultation? Implications for patient compliance.

Authors: Sara Misra; Blánaid Daly; Stephen Dunne; Brian Millar; Mark Packer; Koula Asimakopoulou
Journal: Patient Prefer Adherence Date: 2013-06-17 Impact factor: 2.711

A review of patient satisfaction: 1. Concepts of satisfaction.

1. Experiencing difficulties accessing first-contact health services in Canada: Canadians without regular doctors and recent immigrants have difficulties accessing first-contact healthcare services. Reports of difficulties in accessing care vary by age, sex and region.

2. A Cross-sectional Study of Patients' Satisfaction with Dental Care Facilities: A Survey of Adult Treatment at The University of the West Indies, School of Dentistry.

3. The perceived acceptability of the DEPPA patient assessment tool: A questionnaire survey of Denplan Excel patients.

4. Patient satisfaction with cancer genetic counseling: a psychometric analysis of the Genetic Counseling Satisfaction Scale.

5. Rural-urban disparities in patient satisfaction with oral health care: a provincial survey.

6. Dental care utilization and satisfaction of residential university students.

7. A systematic review of quality measures used in primary care dentistry.

8. Association Between Mental Health Status and Patient Satisfaction With the Functional Outcomes of Rhinoplasty.

9. "OPD TRIAGE" - A novel concept for better patient management in heavily loaded orthopaedic OPDs.

10. Dentist-patient communication: what do patients and dentists remember following a consultation? Implications for patient compliance.