| Literature DB >> 10164895 |
Abstract
Intensified competition in healthcare is stimulating an enhanced focus on consumer satisfaction. Critical barriers to customer service are being dismantled and hospitals are instituting comprehensive models to promote consumer-oriented environments.Mesh：
Year: 1997 PMID： 10164895
Source DB: PubMed Journal: Hosp Health Serv Adm ISSN： 8750-3735