Literature DB >> 10160394

The role of emotions in health care satisfaction. Positive feelings have the expected effect, but negative ones do not always result in dissatisfaction.

L Dubé1, M C Bélanger, E Trudeau.   

Abstract

Mesh：

Year:  1996        PMID： 10160394

Source DB:  PubMed          Journal:  J Health Care Mark        ISSN： 0737-3252


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  1 in total

1.  Social desirability in the measuring of patient satisfaction after treatment of coloproctologic disorders: on shortcomings of general bipolar satisfaction scales for quality management.

Authors:  Gerald D Giebel; Norbert Groeben
Journal:  Langenbecks Arch Surg       Date:  2008-03-11       Impact factor: 3.445
  1 in total

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