Literature DB >> 10154537

Using patient feedback for quality improvement.

K Tasa1, G R Baker, M Murray.   

Abstract

This article describes the results of a study designed to understand h how health care organizations use patient feedback. The article examines the organizational factors and the barriers that influence patient feedback use and concludes with propositions that can serve to guide future action and research in this area.

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Mesh：

Year:  1996        PMID： 10154537     DOI： 10.1097/00019514-199600420-00008

Source DB:  PubMed          Journal:  Qual Manag Health Care        ISSN： 1063-8628            Impact factor:   0.926


  10 in total

1.  Hearing the patient's voice? Factors affecting the use of patient survey data in quality improvement.

Authors:  E Davies; P D Cleary
Journal:  Qual Saf Health Care       Date:  2005-12

2.  Feedback of patients' evaluations of general practice care: a randomised trial.

Authors:  E Vingerhoets; M Wensing; R Grol
Journal:  Qual Health Care       Date:  2001-12

3.  General practitioners' experience and benefits from patient evaluations.

Authors:  Hanne N Heje; Peter Vedsted; Frede Olesen
Journal:  BMC Fam Pract       Date:  2011-10-31       Impact factor: 2.497

Review 4.  Understanding and Using Patient Experience Feedback to Improve Health Care Quality: Systematic Review and Framework Development.

Authors:  Emmanuel Kumah; Felix Osei-Kesse; Cynthia Anaba
Journal:  J Patient Cent Res Rev       Date:  2017-01-31

5.  What can patients do to improve health care?

Authors:  Michel Wensing; Richard Grol
Journal:  Health Expect       Date:  1998-06       Impact factor: 3.377

6.  Patient feedback on hospital pharmacists' consultation skills: A feasibility study using the Interpersonal Skills Questionnaire (ISQ).

Authors:  Hiyam Al-Jabr; Michael J Twigg; Thando Katangwe-Chigamba; Robin Saadvandi; James A Desborough
Journal:  PLoS One       Date:  2022-07-14       Impact factor: 3.752

7.  Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: lessons from a quality improvement collaborative.

Authors:  Elizabeth Davies; Dale Shaller; Susan Edgman-Levitan; Dana G Safran; Gary Oftedahl; John Sakowski; Paul D Cleary
Journal:  Health Expect       Date:  2008-06       Impact factor: 3.377

8.  Factors affecting the use of patient survey data for quality improvement in the Veterans Health Administration.

Authors:  Elizabeth A Davies; Mark M Meterko; Martin P Charns; Marjorie E Nealon Seibert; Paul D Cleary
Journal:  BMC Health Serv Res       Date:  2011-12-12       Impact factor: 2.655

9.  Comparison of complaints to the intensive care units and those to the general wards: an analysis using the Healthcare Complaint Analysis Tool in an academic medical center in Taiwan.

Authors:  Jih-Shuin Jerng; Szu-Fen Huang; Hsin-Yu Yu; Yi-Chun Chan; Huang-Ju Liang; Huey-Wen Liang; Jui-Sheng Sun
Journal:  Crit Care       Date:  2018-12-06       Impact factor: 9.097

10.  Exploring the impact and use of patients' feedback about their care experiences in general practice settings-a realist synthesis.

Authors:  Deborah J Baldie; Bruce Guthrie; Vikki Entwistle; Thilo Kroll
Journal:  Fam Pract       Date:  2018-01-16       Impact factor: 2.267
  10 in total

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