A successful laboratory outreach program.

Many economists say the recession is ending--if not over already. Those of us in health care are still facing trying times, and health-care reform may be just around the corner. Many hospitals are developing or enhancing laboratory outreach programs to ease their financial burdens. In the first of a two-part "As We See It," CLMR spoke with expert laboratorians who discuss the need for an outreach program and who should be involved in its development, as well as how hospital laboratories can establish the proper business culture to run a successful program. We asked: How do you develop and operate a successful laboratory outreach program?