| Literature DB >> 10123581 |
Abstract
From a review of research on health care appointment breaking, the authors find that patient demographic characteristics, psychosocial problems, previous appointment keeping, health beliefs, and situational factors predict no-show behavior. Suggestions are offered for designing the marketing mix to increase patient appointment keeping. Methods for mitigating the negative effects of no-shows on health care providers are described.Entities:
Mesh:
Year: 1992 PMID: 10123581
Source DB: PubMed Journal: J Health Care Mark ISSN: 0737-3252