| Literature DB >> 10120535 |
J John1.
Abstract
The effects of previous hospital experiences on satisfaction with subsequent hospital experiences are significant and cannot be ignored. The study findings suggest that prior satisfaction with the health care system in general and with the same hospital when applicable has a significant influence on patient evaluations of current hospital experience. Suggestions are offered to manage the effects of prior satisfaction on patient evaluations of current hospital experience.Entities:
Mesh：
Year: 1992 PMID： 10120535
Source DB: PubMed Journal: J Health Care Mark ISSN： 0737-3252