Literature DB >> 9687697

Telephone triage--how good are the decisions? (Part 2).

R Crouch1, J Dale.   

Abstract

This is the second part of a review of the literature about telephone triage and explores the accuracy and reliability of telephone assessment and advice. The authors identify the need to formalise processes of telephone advice and assessment.

Mesh：

Year:  1998        PMID： 9687697     DOI： 10.7748/ns1998.05.12.35.33.c2510

Source DB:  PubMed          Journal:  Nurs Stand        ISSN： 0029-6570


  4 in total

Review 1.  The effects of telephone consultation and triage on healthcare use and patient satisfaction: a systematic review.

Authors:  Frances Bunn; Geraldine Byrne; Sally Kendall
Journal:  Br J Gen Pract       Date:  2005-12       Impact factor: 5.386

Review 2.  Safety of telephone triage in out-of-hours care: a systematic review.

Authors:  Linda Huibers; Marleen Smits; Vera Renaud; Paul Giesen; Michel Wensing
Journal:  Scand J Prim Health Care       Date:  2011-12       Impact factor: 2.581

3.  Callers' ability to understand advice received from a telephone health-line service: comparison of self-reported and registered data.

Authors:  Bernard-Simon Leclerc; Lise Dunnigan; Harold Côté; Maria-Victoria Zunzunegui; Louise Hagan; Diane Morin
Journal:  Health Serv Res       Date:  2003-04       Impact factor: 3.402

4.  Nurse telephone triage in out-of-hours GP practice: determinants of independent advice and return consultation.

Authors:  Eric Peter Moll van Charante; Gerben ter Riet; Sara Drost; Loes van der Linden; Niek S Klazinga; Patrick J E Bindels
Journal:  BMC Fam Pract       Date:  2006-12-12       Impact factor: 2.497
  4 in total

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