Literature DB >> 9355534

Telephone assessment and advice: a training programme.

R Crouch1, H Woodfield, J Dale, A Patel.   

Abstract

Nurses have become increasingly involved in providing telephone assessment and advice, and telephone triage is emerging as an important part of the everyday role that nurses can play in A&E, general practice and other community settings. This article describes a project to prepare staff to fulfil this role.

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Year:  1997        PMID: 9355534     DOI: 10.7748/ns.11.47.41.s46

Source DB:  PubMed          Journal:  Nurs Stand        ISSN: 0029-6570


  3 in total

1.  Provision of telephone advice from accident and emergency departments: a national survey.

Authors:  R Crouch; J Dale; B Visavadia; C Higton
Journal:  J Accid Emerg Med       Date:  1999-03

2.  Review of the function of a telephone helpline in the treatment of outpatients with rheumatoid arthritis.

Authors:  R A Hughes; M E Carr; A Huggett; C E A Thwaites
Journal:  Ann Rheum Dis       Date:  2002-04       Impact factor: 19.103

3.  The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM).

Authors:  John L Campbell; Nicky Britten; Colin Green; Tim A Holt; Valerie Lattimer; Suzanne H Richards; David A Richards; Chris Salisbury; Rod S Taylor; Emily Fletcher
Journal:  Trials       Date:  2013-01-04       Impact factor: 2.279

  3 in total

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