Working with new technologies: hormone excretion as an indicator for sustained arousal. A pilot study.

Effects of working with new technologies (visual display units) on hormone levels were investigated in a pilot study. The relationship between subjective strain and hormone levels was also assessed. Twenty subjects participated in the study reported here, which is a part of a comprehensive longitudinal study, in which 279 employees participated. Measurements were taken two months before the new technology was installed (baseline: work with conventional technology), during the implementation phase of the new technology, and at a 12-month interval. Fourteen complete data sets were analysed. The introduction of new technologies was accompanied by enhanced levels of catecholamines (epinephrine and norepinephrine). Levels also remained high one year after the implementation. Similar values were found on work days and rest days. Cortisol changes were less evident; excretion tended to increase after the implementation had been completed. The relationship was weak between hormone levels and subjective strain measurements. The results indicate that working with new technologies was accompanied by enhanced physiological arousal of the employee. Reactivity was related more to a particular occupational setting than to scales of subjective assessment.