Literature DB >> 8351699

The simulated client method: evaluating client-provider interactions in family planning clinics.

D Huntington1, S R Schuler.   

Abstract

The "simulated client" method was first detailed in the family planning literature in 1985, but it has not been extensively covered since. As used by the authors to study client-provider interactions in family planning programs, this method essentially consists of sending women to a family planning service provider to request information, and interviewing them after the encounter. The women do not reveal to service providers they are participating in the study. This report describes the method; reviews some of the theoretical, ethical, and methodological issues related to it; and underlines its usefulness as a tool for examining quality-of-care issues in family planning programs.

Entities:  

Keywords:  Africa; Africa South Of The Sahara; Age Factors; Asia; Behavior; Bias; Client-staff Relations; Clinic Visits; Data Collection; Delivery Of Health Care; Demographic Factors; Developing Countries; Economic Factors; English Speaking Africa; Error Sources; Ethics; Evaluation; Evaluation Methodology; Family Planning; Family Planning Program Evaluation; Family Planning Programs; French Speaking Africa; Ghana; Health; Interpersonal Relations; Interviews; Measurement; Methodological Studies; Nepal; Organization And Administration; Population; Population Characteristics; Program Activities; Programs; Research Methodology; Senegal; Service Statistics; Socioeconomic Factors; Socioeconomic Status; Southern Asia; Western Africa

Mesh:

Year:  1993        PMID: 8351699

Source DB:  PubMed          Journal:  Stud Fam Plann        ISSN: 0039-3665


  13 in total

1.  Knowledge and Adherence to the National Guidelines for Malaria Diagnosis in Pregnancy among Health-Care Providers and Drug-Outlet Dispensers in Rural Western Kenya.

Authors:  Christina Riley; Stephanie Dellicour; Peter Ouma; Urbanus Kioko; Ahmeddin Omar; Simon Kariuki; Zipporah Ng'ang'a; Meghna Desai; Ann M Buff; Julie R Gutman
Journal:  Am J Trop Med Hyg       Date:  2018-03-01       Impact factor: 2.345

2.  Accuracy of standard measures of family planning service quality: findings from the simulated client method.

Authors:  Katherine Tumlinson; Ilene S Speizer; Siân L Curtis; Brian W Pence
Journal:  Stud Fam Plann       Date:  2014-12

3.  Look who's taking notes in your clinic: mystery shoppers as evaluators in sexual health services.

Authors:  Paula Baraitser; Vikki Pearce; Nathalie Walsh; Richard Cooper; Kirsty Collander Brown; Jo Holmes; Lovelle Smith; Petra Boynton
Journal:  Health Expect       Date:  2008-03       Impact factor: 3.377

4.  Quality of care in contraceptive services provided to young people in two Ugandan districts: a simulated client study.

Authors:  Gorrette Nalwadda; Nazarius M Tumwesigye; Elisabeth Faxelid; Josaphat Byamugisha; Florence Mirembe
Journal:  PLoS One       Date:  2011-11-21       Impact factor: 3.240

5.  Does a competitive voucher program for adolescents improve the quality of reproductive health care? A simulated patient study in Nicaragua.

Authors:  Liesbeth E Meuwissen; Anna C Gorter; Arnold D M Kester; J Andre Knottnerus
Journal:  BMC Public Health       Date:  2006-08-07       Impact factor: 3.295

6.  Simulated clients reveal programmatic factors that may influence contraceptive use in Kisumu, Kenya.

Authors:  Katherine Tumlinson; Ilene Speizer; Linda Archer; Frieda Behets
Journal:  Glob Health Sci Pract       Date:  2013-11-01

7.  Evaluating youth-friendly health services: young people's perspectives from a simulated client study in urban South Africa.

Authors:  Rebecca S Geary; Emily L Webb; Lynda Clarke; Shane A Norris
Journal:  Glob Health Action       Date:  2015-01-23       Impact factor: 2.640

8.  Knowledge and Adherence to the National Guidelines for Malaria Case Management in Pregnancy among Healthcare Providers and Drug Outlet Dispensers in Rural, Western Kenya.

Authors:  Christina Riley; Stephanie Dellicour; Peter Ouma; Urbanus Kioko; Feiko O ter Kuile; Ahmeddin Omar; Simon Kariuki; Ann M Buff; Meghna Desai; Julie Gutman
Journal:  PLoS One       Date:  2016-01-20       Impact factor: 3.240

9.  Evaluating community pharmacy practice in Qatar using simulated patient method:acute gastroenteritis management.

Authors:  Mohamed I Ibrahim; Subish Palaian; Fatima Al-Sulaiti; Somia El-Shami
Journal:  Pharm Pract (Granada)       Date:  2016-12-15

10.  An assessment of the quality of advice provided by patent medicine vendors to users of oral contraceptive pills in urban Nigeria.

Authors:  Chinazo Ujuju; Samson B Adebayo; Jennifer Anyanti; Obi Oluigbo; Fatima Muhammad; Augustine Ankomah
Journal:  J Multidiscip Healthc       Date:  2014-04-08
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