| Literature DB >> 36127103 |
Abdullah Khawar1,2, Femke Frederiks3, Mana Nasori3,2, Marianne Mak3,4, Mechteld Visser3,2, Faridi van Etten-Jamaludin5, Agnes Diemers6, Nynke Van Dijk3,2,7.
Abstract
OBJECTIVES: In order to recognise and facilitate the development of excellent medical doctors (physicians and residents), it is important to first identify the characteristics of excellence. Failure to recognising excellence causes loss of talent, loss of role models and it lowers work ethos. This causes less than excellent patient care and lack of commitment to improve the healthcare system.Entities:
Keywords: education & training (see medical education & training); human resource management; medical education & training
Mesh:
Year: 2022 PMID: 36127103 PMCID: PMC9490566 DOI: 10.1136/bmjopen-2022-065333
Source DB: PubMed Journal: BMJ Open ISSN: 2044-6055 Impact factor: 3.006
Inclusion and exclusion criteria
| Inclusion criteria | Exclusion criteria |
| 1. Describes excellence or synonym of excellence (eg, exceptional, high-achieving or talented) of an individual | 1. Excellence was described of only a single competence level (ie, excellent communicators, excellent leaders in healthcare, etc) |
| 2. Describes what makes these individuals an excellent doctor | 2. Excellence of an institute/department |
| 3. Describes characteristics of excellence in clinical practice | 3. Description of how to become excellent or effect of an intervention on excellence |
| 4. Describes excellence of residents/trainees or medical specialists | 4. Researchers view on excellence |
| 5. Original articles |
General characteristics and data extraction
| Author, year | Study design | Country of origin | Participants (specialism) | Research sample | Concerning the excellence of the following group (specialism) | Characteristics of excellence | |
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| Christmas | Interviews | USA | Physicians | n=24 | Physicians | Domains that emerged as major features of clinical excellence in academia (% of respondents): | |
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Communication and interpersonal skills (92%) Professionalism and humanism (88%) Diagnostic acumen (58%) Knowledge (42%) Skillful negotiation of the healthcare system (33%) |
Scholarly approach to clinical care (29%) Other (? %) (ie, comments relating to ‘continual reflection on practice of medicine with efforts to improve clinical care’ and ‘development of systems or processes or measures to improve clinical care’ Passion for clinical medicine (21%) | ||||||
| Eva | Survey with closed and open-ended questions | Canada, USA | Physicians | n=282 | Physicians | Characteristics of outstanding practitioners (% of reasons provided): | |
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Knowledge (45.1%) Interpersonal characteristics related to patient interaction (18.7%) Teaching skills (10.8%) |
Research success (6.8%) Interpersonal characteristics related to interactions with clinical team members (5.8%) Other (9.3%) (inquisitive, dedication and thorough) | ||||||
| Mahant | Interviews | Canada | Physicians | n=13 | Physicians | What makes an excellent clinician, dominant themes: | |
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Reflective clinical practice Scholarship Clinical skills, Cognitive ability People skills |
High intrinsic motivation Engagement Adaptability Passion for patient care Humility | ||||||
| Sprung | Open-ended survey with ranking | North America, Europe, South America, Australia, Hong Kong, and South Africa | Physicians | n=96 | Physicians | Ranking of 28 attributes of excellent practitioners, top 10: | |
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Knowledge Outstanding clinical skills Communicator Professional and integrity Team work |
Leadership skills Outstanding teacher Commitment Enthusiasm Compassionate | ||||||
| Kotwal | Interviews | USA | Physicians | n=26 | Physicians | Themes relating to clinical excellence in hospital medicine: | |
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Communicating effectively Having superior clinical judgement Being organised and efficient Connecting with patients |
Being professional and humanistic Committing to continued growth and development Appreciating partnerships and collaboration | ||||||
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| Ginsburg | Interviews | Canada | Physicians | n=19 | Residents | Characteristics most referred to when discussing excellent residents (when compared with problematic residents): | |
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Patient communication Leadership Work ethic Sense of humour, nice person, not artificial, down to earth and impact on staff | |||||||
| Regehr | Phase 1: Interviews | Canada | Physicians | Phase 1: n=19 | Residents | 16 narrative profiles generated: profile A and H ‘Outstanding/excellent/exemplary’ Has a knowledge base with some gaps, but undergoes significant growth; with growth, he/she applies knowledge effectively to individual cases Is always on time, does not leave until everything is under control Knows what is going on, even when things are busy Is always in control of patient data Has good organisational skills Assigns workload effectively (taking into account the limitations of junior residents) Gives appropriate supervision Has good interaction with patients (and families): explains things carefully, relates information clearly and comprehensively, has a warm and empathic connection, and comes across as caring and knowledgeable Communicates well with other house staff, nurses and team members; treats them with respect and is well liked Takes a keen interest, takes every opportunity to read, learns from cases and asks questions When he/she does not know the answer, he/she takes initiative to read up on an issue and seems to want to develop his/her understanding of what is going on Appears excited, curious and enthusiastic Welcomes challenges and regards difficult clinical problems as learning opportunities, not threats Exudes warmth and caring for everyone around Has effective non-verbal communication skills Listens well and respectfully to juniors and provides helpful and objective feedback; takes the initiative with juniors (embraces opportunities to teach and provide guidance); and is always available and approachable Is proactive in anticipating problems concerning patient care Is prepared to deal with complicated situations calmly and efficiently, assesses effectively difficult cases and prioritises well Does not have extensive knowledge, but the knowledge is pragmatic and well applied Connects with patients: he/she is well-rounded and has interests beyond the profession; is interested in patients; and patients feel comfortable Has a deep sense of responsibility Can be trusted/relied on (this increases during the rotation) Knows limits of his/her competences and is not afraid to ask for help Becomes increasingly sure of him/herself over time; becomes more confident in his/her own judgement Is the sort of doctor that you would want your family to go to Gets along with everyone Has a sense of humour and warm personality | |
| Oerlemans | Interviews | The Netherlands | Physicians | n=18 | Residents | Characteristics of excellent General Practitioner trainees: Medical expertise: performs well on individual skills and capable of integrating them; and able to select diagnostic/therapeutic tools needed in specific encounters Able to reflect Digs deeper into what is really going on with the patient Listens actively Does not stop until story is complete Inquisitive, genuinely interested Broad social interest in daily life Development of consistent behaviour: ability to pick up patient cues early in the training programme (= flexible) possesses empathy | |
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| Schattner | Questionnaire | Israel | Patients | n=445 | Physicians | Most desirable attributes of an excellent physician (% patients): | |
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Experienced (50%) Informing the patient (36%) Physician’s attentiveness (30%) Representing the patient’s interests (29%) |
Respecting patient’s preferences (25%) Being up-to-date (28%) Being truthful (28%) Patience of physician (38%) | ||||||
| Anderson | Survey | USA | Patients | n=2917 | Physicians | Qualities for providing a rating of excellence for their physician, having outstanding: | |
| Access, communication skills, personality and demeanour, medical care, and follow-up, referrals and care continuity | |||||||
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| Smith | Two-round modified Delphi process: open-ended survey, 1 day focused group interview and discussion workshop with ranking | UK | Tutors, advisors and heads of Schools of Anaesthesia and trainee members (Anaesthesia) | Phase 1: n=45 (consultants n=43, trainees n=2) | Physicians | The 18 most highly ranked attributes of an excellent anaesthetist, top 10: | |
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Knowledge Clinical skills Good communicator Leadership Judgement |
‘Strives for excellence’ Innovative/original Flexible ‘Can do’ attitude Liked and respected | ||||||
Figure 1Preferred Reporting Items for Systematic Reviews and Meta-Analyses flow diagram of systematic review selection process.