Literature DB >> 35935521

Asking the Question 'What Matters to You?' in a London Intensive Care Unit.

Harriet Pittaway1, Laura White1, Karen Turner1, Angelique McGillivary1.   

Abstract

Purpose: At the heart of the paradigm shift in approach to patient care from paternalism toward shared decision-making lies the international "What Matters To You?" (WMTY) movement. However, WMTY principles are not frequently applied to the critical care setting. The aim of this quality improvement project work was to design and integrate a tool for all patients admitted to the intensive care unit (ICU) that helped answer WMTY.
Methods: Using Plan-Do-Study-Act (PDSA) methodology across 8 cycles, a multidisciplinary team designed and integrated a bedside poster into the ICU. Quantitative and qualitative data were collected via a bedside audit process on a regular basis during each of the study phases comprising PDSA cycles.
Results: Project results confirmed that the introduction of this poster/tool, alongside resource- and staff engagement-focused interventions, enabled the ICU to offer more than 50% of patients a WMTY conversation, as compared to zero at the start of the project. Consistently, 100% of staff surveyed (n=46 over all cycles) felt the posters were a useful addition to the ICU and confirmed they learned something new about their patients that they didn't know already. Conclusions: This novel poster design successfully summarized patients' responses to the question "What matters to you?" for ICU staff and would be transferable to other ICUs.
© 2022 Aurora Health Care, Inc.

Entities:  

Keywords:  Plan-Do-Study-Act; bedside; dehumanization; intensive care unit; patient experience; quality improvement

Year:  2022        PMID: 35935521      PMCID: PMC9302912          DOI: 10.17294/2330-0698.1922

Source DB:  PubMed          Journal:  J Patient Cent Res Rev        ISSN: 2330-068X


  10 in total

1.  Shared decision making--pinnacle of patient-centered care.

Authors:  Michael J Barry; Susan Edgman-Levitan
Journal:  N Engl J Med       Date:  2012-03-01       Impact factor: 91.245

2.  How to humanise the COVID-19 intensive care units.

Authors:  Veronica Rivi; Gabriele Melegari; Johanna M C Blom
Journal:  BMJ Evid Based Med       Date:  2021-01-29

3.  Models for ethical medicine in a revolutionary age. What physician-patient roles foster the most ethical realtionship?

Authors:  R M Veatch
Journal:  Hastings Cent Rep       Date:  1972-06       Impact factor: 2.683

Review 4.  Humanization of Care: Key Elements Identified by Patients, Caregivers, and Healthcare Providers. A Systematic Review.

Authors:  Isolde M Busch; Francesca Moretti; Giulia Travaini; Albert W Wu; Michela Rimondini
Journal:  Patient       Date:  2019-10       Impact factor: 3.883

5.  The Practice of Respect in the ICU.

Authors:  Samuel M Brown; Elie Azoulay; Dominique Benoit; Terri Payne Butler; Patricia Folcarelli; Gail Geller; Ronen Rozenblum; Ken Sands; Lauge Sokol-Hessner; Daniel Talmor; Kathleen Turner; Michael D Howell
Journal:  Am J Respir Crit Care Med       Date:  2018-06-01       Impact factor: 21.405

6.  Understanding what matters to patients in critical care: An exploratory evaluation.

Authors:  Christine Connelly; Lyndsey Jarvie; Malcolm Daniel; Emma Monachello; Tara Quasim; Lelia Dunn; Joanne McPeake
Journal:  Nurs Crit Care       Date:  2019-07-15       Impact factor: 2.325

7.  Humanizing the intensive care unit.

Authors:  Michael E Wilson; Sarah Beesley; Amanda Grow; Eileen Rubin; Ramona O Hopkins; Negin Hajizadeh; Samuel M Brown
Journal:  Crit Care       Date:  2019-01-28       Impact factor: 9.097

8.  Consequences of visitor restriction policies in the intensive care unit during the COVID-19 pandemic.

Authors:  Kimia Honarmand; Sangeeta Mehta
Journal:  Can J Anaesth       Date:  2021-07-01       Impact factor: 6.713

  10 in total

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