| Literature DB >> 35874448 |
Markus Hadler1,2, Beate Klösch1, Markus Reiter-Haas3, Elisabeth Lex3.
Abstract
Research on combining social survey responses and social media posts has shown that the willingness to share social media accounts in surveys depends on the mode of the survey and certain socio-demographics of the respondents. We add new insights to this research by demonstrating that the willingness to share their Facebook and Twitter accounts also depends on the respondents' opinions on specific topics. Furthermore, we extend previous research by actually accessing their social media accounts and checking whether survey responses and tweets are coherent. Our analyses indicate that survey respondents who are willing to share their social media accounts hold more positive attitudes toward COVID-19 measures. The same pattern holds true when comparing their sentiments to a larger Twitter collection. Our results highlight another source of sampling bias when combining survey and social media data: a bias due to specific views, which might be related to social desirability.Entities:
Keywords: COVID-19; Facebook; Twitter; polarization; qualitative content analysis; sentiment analysis; social media; survey
Year: 2022 PMID: 35874448 PMCID: PMC9298460 DOI: 10.3389/fsoc.2022.885784
Source DB: PubMed Journal: Front Sociol ISSN: 2297-7775
Characteristics of the survey sample.
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| Social media usage: see | |
| Opinions toward COVID-19 measures (1 = disagree and 5 = agree): | |
| Once there is a vaccine against the coronavirus, there should be mandatory vaccination for all. | 3.19 (1.52) |
| To contain the spread of the coronavirus, contact tracing data (e.g., | 3.10 (1.39) |
| I only wear a face mask when it is required by the government, and not voluntarily. | 2.99 (1.51) |
| Index | 3.10 (1.12) |
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| Female | 50.4% |
| Age | 44.34 (13.80) |
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| Compulsory school | 35.2% |
| Vocational training | 11.6% |
| High school degree | 23.9% |
| University degree | 29.3% |
n = 2,560; online survey conducted in Austria, Germany, and Switzerland in 2020. See methods section for details.
Usage of different platforms and the willingness to provide access (survey data).
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| Account holders (% of all respondents) | 1,774 | 69.3% | 404 | 15.8% |
| Active users (% of holders) | 700 | 39.5% | 141 | 34.9% |
| Account provided (% of holders) | 617 | 34.8% | 119 | 29.5% |
| Successfully accessed (% of holders) | N.A. | 79 | 19.6% | |
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| 2,560 | 2,560 | ||
Account access restricted by Facebook's terms and conditions.
Different usage groups and their opinions on COVID-19 measures.
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| All survey respondents | Vacc. | 3.19 | 1 | 5 | 2 | 4 | 5 | 2,497 |
| Mask | 2.99 | 1 | 5 | 2 | 3 | 4 | 2,523 | |
| CT | 3.10 | 1 | 5 | 2 | 3 | 4 | 2,502 | |
| Index | 3.09 | 1 | 5 | 2.33 | 3.33 | 4 | 2,541 | |
| Survey respondents who have a Facebook account | Vacc. | 3.12 | 1 | 5 | 2 | 3 | 5 | 1,732 |
| Mask | 2.95 | 1 | 5 | 2 | 3 | 4 | 1,752 | |
| CT | 3.10 | 1 | 5 | 2 | 3 | 4 | 1,735 | |
| Index | 3.06 | 1 | 5 | 2.33 | 3.33 | 4 | 1,761 | |
| Survey respondents who provided us with their Facebook account name | Vacc. | 3.27 | 1 | 5 | 2 | 4 | 5 | 603 |
| Mask | 2.95 | 1 | 5 | 2 | 3 | 4 | 609 | |
| CT | 3.34 | 1 | 5 | 2 | 4 | 4 | 608 | |
| Index | 3.18 | 1 | 5 | 2.33 | 3.33 | 4 | 612 | |
| Survey respondents who have a Twitter account | Vacc. | 3.28 | 1 | 5 | 2 | 4 | 5 | 396 |
| Mask | 3.27 | 1 | 5 | 2 | 4 | 5 | 401 | |
| CT | 3.28 | 1 | 5 | 2 | 4 | 4 | 399 | |
| Index | 3.27 | 1 | 5 | 2.33 | 3.33 | 4 | 403 | |
| Survey respondents whose Twitter accounts were accessible | Vacc. | 3.24 | 1 | 5 | 2 | 4 | 4 | 78 |
| Mask | 3.38 | 1 | 5 | 2 | 4 | 4 | 79 | |
| CT | 3.56 | 1 | 5 | 3 | 4 | 4 | 79 | |
| Index | 3.40 | 1 | 4.67 | 2.67 | 3.67 | 4 | 79 | |
| Survey respondents who tweeted about COVID-19 | Vacc. | 3.53 | 1 | 5 | 2 | 4 | 5 | 19 |
| Mask | 3.60 | 1 | 5 | 3 | 4 | 4.75 | 20 | |
| CT | 3.75 | 1 | 5 | 4 | 4 | 4 | 20 | |
| Index | 3.63 | 2 | 4.67 | 3.08 | 3.83 | 4.33 | 20 | |
| Twitter accounts that express sentiment regarding COVID-19 measures in the survey time period | Vacc. | 0.21 | −1 | 1 | −0.19 | 0.23 | 0.7 | 4,465 (8,344 tweets) |
| Mask | 0.02 | −1 | 1 | −0.17 | −0.03 | 0.25 | 11,537 (26,029 tweets) | |
| CT | 0.16 | −1 | 1 | −0.18 | 0.23 | 0.44 | 673 (865 tweets) | |
| Index | 0.08 | −1 | 1 | −0.15 | 0.06 | 0.33 | 14,752 (36,769 tweets) | |
| Twitter accounts of survey respondents that express any sentiment regarding COVID-19 | Index | 0.16 | −0.08 | 0.5 | 0.02 | 0.15 | 0.28 | 19 (220 tweets) |
Results from the survey data are based on the questions: “Once there is a vaccine against the coronavirus, there should be mandatory vaccination for all.” “To contain the spread of the coronavirus, contact tracing data (e.g., via apps) should be collected.” “I only wear a face mask when it is required by the government, and not voluntarily.” With 1 = disagree and 5 = agree. Additionally, we calculated all measures by excluding the value “3” which equals “neither/nor” and might match the neutral sentiment in the sentiment analysis of Twitter. The substantive findings remain the same.
Results from Twitter are based on sentiment on the three prevention measures during the survey period. The sentiments are measured as per tweet in a range from −1 for the maximum negative sentiment to +1 for the maximum positive sentiment. The numbers presented in .
Social media usage and the willingness to provide account information (Multinomial regression).
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| Intercept | −0.756 (0.016) | 0.647 (0.023) | 1.389 (0.009) | 1.445 (0.019) | 1.337 (0.041) | 1.397 (0.052) | −2.117 (0.055) |
| Pro COVID-measures | −0.069 (0.175) | −0.162 (0.001) | −0.279 (0.003) | −0.105 (0.327) | −0.343 (0.003) | −0.170 (0.184) | −0.185 (0.328) |
| Female | −0.162 (0.144) | 0.141 (0.165) | 0.726 (0.000) | −0.065 (0.776) | 0.939 (0.000) | 0.147 (0.590) | 0.618 (0.125) |
| Age | 0.033 (0.000) | 0.008 (0.056) | 0.029 (0.000) | 0.000 (0.983) | 0.040 (0.000) | 0.011 (0.279) | 0.032 (0.031) |
| Compulsory school | −0.192 (0.165) | −0.205 (0.107) | 0.206 (0.402) | −0.232 (0.413) | 0.088 (0.768) | −0.348 (0.292) | −0.350 (0.486) |
| Vocational training | −0.234 (0.226) | −0.188 (0.287) | 0.191 (0.592) | −0.453 (0.288) | 0.123 (0.781) | −0.521 (0.298) | −0.200 (0.783) |
| High school degree | 0.342 (0.028) | 0.152 (0.288) | −0.029 (0.906) | −0.155 (0.581) | −0.054 (0.856) | −0.180 (0.583) | −0.085 (0.865) |
| University degree | Ref. | Ref. | Ref. | ||||
| Cox-Snell | 0.042 | 0.048 | 0.051 | ||||
| Nagelkerke | 0.047 | 0.074 | 0.075 | ||||
| 108.039 | 125.215 | 132.230 | |||||
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| 2,529 | 2,529 | 2,529 | ||||
Pro-COVID-19 measures (low value = disagreement); age in years; education (reference category = University degree).
We have also taken into account the opinions on the three respective COVID-19 measures separately. This analysis shows that the item on mask wearing is only significant regarding the difference between the reference group and respondents who do not have an account. As for Twitter, the item on contact tracing becomes significant and indicates that respondents, who oppose contact tracing, are also less likely to share their information.
We also considered excluding the middle category (3 = “neither nor,” on a scale from 1 to 5) for the variables regarding the COVID-19 measures in the survey data, as we did with tweets with a neutral sentiment. The results are very similar throughout.
p < 0.001.