| Literature DB >> 35846442 |
Mulugeta Abate1, Nigussie Tadesse2, Kindie Mitiku3.
Abstract
Background: Compassionate health care service is important for good clinical outcomes and patient satisfaction. However, complaints of non-compassionate care became very familiar and popular grievance of the community in the health care system. The aim of this study was to assess the level of compassionate health care service provision and its associated factors among health professionals working in public hospitals of Addis Ababa, Ethiopia.Entities:
Keywords: Compassionate care; Determinants and Ethiopia; Health care professional; Public hospital
Year: 2022 PMID: 35846442 PMCID: PMC9280524 DOI: 10.1016/j.heliyon.2022.e09160
Source DB: PubMed Journal: Heliyon ISSN: 2405-8440
Figure 1Sampling procedures applied to select sample unit of the study for public hospitals in Addis Ababa.
Socio-demographic characteristics of study participants in the selected Hospitals of Addis Ababa, 2020.
| Variable | Frequency | Percent (%) |
|---|---|---|
| Sex | ||
| Male | 177 | 44.3 |
| Female | 223 | 55.8 |
| Age (Years) | ||
| <30 | 208 | 52 |
| 30-40 | 154 | 38.5 |
| 40-50 | 31 | 7.75 |
| >50 | 7 | 1.75 |
| Monthly Income (ETB) | ||
| <5000 | 22 | 5.5 |
| 5000-10000 | 287 | 71.8 |
| 10000-15000 | 89 | 22.3 |
| >15000 | 2 | 0.5 |
| Marital status | ||
| Married | 218 | 54.5 |
| Divorced | 12 | 3.0 |
| Widowed | 6 | 1.5 |
| Never Married | 164 | 41.0 |
ETB; Ethiopian Birr.
Professional related characteristics of study participants in the selected Hospitals of Addis Ababa, 2020.
| Variable | Frequency | Percent (%) |
|---|---|---|
| Profession | ||
| Physician/Medical Doctor | 80 | 20.0 |
| Nurse | 160 | 40.0 |
| Medical Laboratory | 17 | 4.3 |
| Health Officer | 27 | 6.7 |
| Radiographer | 18 | 4.5 |
| Midwives | 36 | 9.0 |
| Anesthetist | 22 | 5.5 |
| Pharmacist | 34 | 8.5 |
| Physiotherapist | 6 | 1.5 |
| Experience (Years) | ||
| <5 | 173 | 43.2 |
| 5-10 | 141 | 35.3 |
| 10-15 | 51 | 12.8 |
| >15 | 35 | 8.8 |
| Learned to be compassionate | ||
| Agree | 207 | 51.8 |
| Disagree | 193 | 48.3 |
| Feel proud for one's good act | ||
| Agree | 112 | 28 |
| Disagree | 288 | 72 |
Health system related characteristics of study participants in selected Hospitals of Addis Ababa, 2020.
| Variable | Frequency | Percent (%) |
|---|---|---|
| Agree | 243 | 60.7 |
| Disagree | 157 | 39.3 |
| Agree | 294 | 73.5 |
| Disagree | 106 | 26.5 |
| Agree | 252 | 63 |
| Disagree | 148 | 37 |
| Agree | 278 | 69.5 |
| Disagree | 122 | 30.5 |
| Agree | 304 | 76 |
| Disagree | 96 | 24 |
Patient related characteristics of study participants in the selected Hospitals of Addis Ababa, 2020.
| Variable | Frequency | Percent (%) |
|---|---|---|
| Agree | 267 | 66.7 |
| Disagree | 133 | 33.3 |
| Agree | 286 | 71.5 |
| Disagree | 114 | 28.5 |
| Agree | 280 | 70 |
| Disagree | 120 | 30 |
Participant's score on each SCCS item in the selected Hospitals of Addis Ababa, 2020.
| Item | Never | Rarely | Sometimes | Often | Always |
|---|---|---|---|---|---|
| Show respect | 10 (2.5) | 10 (2.5) | 14 (3.5) | 161 (40.3) | 205 (51.3) |
| Convey information | 8 (2.0) | 12 (3.0) | 39 (9.8) | 201 (50.3) | 140 (35.0) |
| Communicate test | 16 (4.0) | 11 (2.8) | 77 (19.3) | 174 (43.5) | 122 (30.5) |
| Treat patient as a human | 15 (3.8) | 22 (5.5) | 72 (18.0) | 151 (37.8) | 140 (35.0) |
| listen attentively | 12 (3.0) | 15 (3.8) | 78 (19.5) | 146 (36.5) | 149 (37.3) |
| Involve patients in decisions | 13 (3.3) | 30 (7.5) | 120 (30.0) | 135 (33.8) | 102 (25.5) |
| Gain my patients trust. | 7 (1.8) | 26 (6.5) | 87 (21.8) | 135 33.8 | 145 (36.3) |
| Consider the effect of the illness | 12 (3.0) | 17 (4.3) | 97 (24.3) | 161 (40.3) | 113 (28.3) |
| Comfortably discuss sensitive issues. | 9 (2.3) | 39 (9.8) | 132 (33.0) | 141 (35.3) | 79 (19.8) |
| Express sensitivity | 10 (2.5) | 25 (6.3) | 127 (31.8) | 137 (34.3) | 101 (25.3) |
| Spend time with patients | 20 (5.0) | 77 (19.3) | 115 (28.8) | 112 (28.0) | 76 (19.0) |
| Strive to understand | 7 (1.8) | 35 (8.8) | 145 (36.3) | 145 36.3 | 68 (17.0) |
Figure 2Level of compassionate care provision in the public hospitals of Addis Ababa, 2020.
Bi-variable and Multivariable logistic regression analysis of factors affecting compassionate health care service provision.
| Variable | Compassionate care practice | COR (95%CI) | AOR (95%CI) | |
|---|---|---|---|---|
| Good (%) | Poor (%) | |||
| Age (years) | ||||
| <30 | 109 (56.8) | 99 (47.6) | 1.12 (0.56–2.25) | 1.09 (0.22–5.56) |
| 30-40 | 62 (32.3) | 92 (44.2) | 1.83 (0.89–3.75) | 1.37 (0.30–6.27) |
| >40 | 21 (10.9) | 17 (8.2) | 1 | 1 |
| Income (ETB) | ||||
| <5000 | 16 (8.3) | 6 (2.9) | 0.21 (0.07–0.59) | 0.87 (0.23–3.36) |
| 5000-10000 | 143 (74.5) | 144 (69.2) | 0.57 (0.35–0.93) | 0.82 (0.41–1.66) |
| >10000 | 33 (17.2) | 58 (27.9) | 1 | 1 |
| Experience (Years) | ||||
| <5 | 95 (49.5) | 78 (37.5) | 1.23 (0.59–2.58) | 1.06 (0.21–5.26) |
| 5-10 | 60 (31.3) | 81 (38.9) | 2.03 (0.95–4.31) | 1.91 (0.41–8.81) |
| 10-15 | 16 (8.3) | 35 (16.8) | 3.28 (1.34–8.06) | 1.84 (0.38–9.01) |
| >15 | 21 (10.9) | 14 (6.7) | 1 | 1 |
| Learned how to be compassionate | ||||
| Agree | 148 (71.5) | 59 (28.5) | 8.49 (5.41–13.35) | 4.60 (2.68–7.89)∗ |
| Disagree | 44 (22.8) | 149 (77.2) | 1 | 1 |
| Feel proud for one's good act | ||||
| Agree | 76 (67.9) | 36 (32.1) | 2.49 (1.58–3.95) | 1.19 (0.66–2.13) |
| Disagree | 132 (45.8) | 156 (54.2) | 1 | 1 |
| The leadership promotes compassion | ||||
| Agree | 156 (64.2) | 87 (35.8) | 3.88 (2.45–6.13) | 1.85 (0.99–3.46) |
| Disagree | 52 (33.1) | 105 (66.9) | 1 | 1 |
| Resources is adequate | ||||
| Agree | 180 (61.2) | 114 (38.8) | 3.86 (2.35–6.32) | 1.01 (0.47–2.12) |
| Disagree | 28 (26.4) | 78 (73.6) | 1 | |
| Enough time to get close to patients | ||||
| Agree | 167 (66.3) | 85 (33.7) | 5.24 (3.24–8.46) | 1.25 (0.61–2.55) |
| Disagree | 41 (27.7) | 107 (72.3) | 1 | |
| The number of staffs are quite enough to provide compassionate care | ||||
| Agree | 173 (62.2) | 105 (37.8) | 4.07 (2.56–6.46) | 1.41 (0.72–2.80) |
| Disagree | 35 (28.7) | 87 (71.3) | 1 | 1 |
| The workload is fair enough | ||||
| Agree | 183 (60.2) | 121 (39.8) | 4.29 (2.58–7.16) | 1.13 (0.51–2.52) |
| Disagree | 25 (26) | 71 (74) | 1 | 1 |
| The patient have good compliance | ||||
| Agree | 173 (64.8) | 94 (35.2) | 5.15 (3.25–8.17) | 1.50 (0.77–2.95) |
| Disagree | 35 (26.3) | 98 (73.7) | 1 | |
| The patients and their family behavior is acceptable | ||||
| Agree | 172 (60.1) | 114 (39.9) | 3.27 (2.06–5.18) | 1.39 (0.67–2.83) |
| Disagree | 36 (31.6) | 78 (68.4) | 1 | 1 |
| Patient and families expectation is realistic | ||||
| Agree | 179 (63.9) | 101 (36.1) | 5.56 (3.43–9.02) | 2.19 (1.06–4.55)∗ |
| Disagree | 29 (24.2) | 91 (75.8) | ||
1 reference category ∗ significance at p-value <0.05.