| Literature DB >> 35795814 |
Mary Elizabeth Hoffe1, Michael McCaul2, Clint Hendrikse3.
Abstract
Introduction: Appropriate and efficient staffing is a cornerstone of emergency centre performance. There is however a paucity of literature describing clinician output in low- and middle-income countries with current staffing models based on anecdotal evidence. This study aimed to assess clinician output at a district level emergency centre, and how it varied depending on shift, clinician, and workload factors.Entities:
Keywords: Crowding; Emergency medicine; Low- to middle-income country; Output; Patient flow
Year: 2022 PMID: 35795814 PMCID: PMC9249587 DOI: 10.1016/j.afjem.2022.05.008
Source DB: PubMed Journal: Afr J Emerg Med ISSN: 2211-419X
A summary of shift characteristics (n=1 289).
| n (column %) | |
|---|---|
| Male | 604 (47) |
| Female | 685 (53) |
| Registrar | 189 (15) |
| Medical officer (MO) | 511 (40) |
| Community service MO | 397 (31) |
| Intern | 192 (15) |
| Emergency centre | 1 090 (85) |
| Different department | 71 (6) |
| Locum | 128 (10) |
| Core team | 873 (68) |
| Additional | 416 (32) |
| Weekday morning (10 hours) | 398 (31) |
| Weekday afternoon (8 hours) | 350 (27) |
| Weekday night (10 hours) | 254 (20) |
| Weekend day (12 hours) | 167 (13) |
| Weekend night (12 hours) | 120 (9) |
| Weekday | 1 002 (78) |
| Weekend | 287 (22) |
| 1 shift | 474 (37) |
| 2 shifts | 262 (20) |
| 3 shifts | 166 (13) |
| 4 shifts | 120 (9) |
| 5 shifts | 108 (8) |
| 6 shifts | 76 (6) |
| >6 shifts | 83 (7) |
A description of triage acuity and mean disposition time for each clinician category.
| Total | Registrar | Medical officer | Community service MO | Intern | |
|---|---|---|---|---|---|
| 111 | 17 (15) | 46 (41) | 19 (17) | 29 (26) | |
| 1 289 | 189 (15) | 511 (40) | 397 (31) | 192 (15) | |
| 9 668 | 1 383 (14) | 4 262 (44) | 3 115 (32) | 908 (10) | |
| 432 (4) | 93 (7) | 202 (5) | 111 (4) | 26 (3) | |
| 4 534 (47) | 688 (50) | 2 061 (48) | 1 316 (42) | 469 (52) | |
| 4 163 (43) | 505 (36) | 1 832 (43) | 1 461 (47) | 365 (40) | |
| 539 (6) | 97 (7) | 167 (4) | 227 (7) | 48 (5) | |
| 3:00 (4:07) | 3:25 (4:22) | 3:07 (4:11) | 2:37 (3:56) | 3:11 (3:59) | |
| 4:45 (5:23) | 4:52 (5:08) | 5:03 (5:57) | 4:00 (3:58) | 5:20 (6:37) | |
| 3:52 (4:49) | 4:24 (4:58) | 3:45 (4:45) | 3:43 (4:56) | 3:57 (4:27) | |
| 2:08 (2:54) | 2:18 (3:03) | 2:21 (3:01) | 1:47 (2:41) | 2:18 (2:51) | |
| 1:09 (1:58) | 0:56 (1:12) | 1:28 (2:40) | 0:59 (1:26) | 1:15 (2:26) | |
A description of PPH for each shift factor and clinician category (median PPH (IQR)).
| Shift factors | Combined | Clinician category | Employment Category | |||||
|---|---|---|---|---|---|---|---|---|
| Registrar | Medical officer | Community service MO | Intern | MPH EC | MPH different department | Locum | ||
| 0.7 (0.5-1.0) | 0.7 (0.5-0.9) | 0.8 (0.6-1.1) | 0.7 (0.5-1.1) | 0.4 (0.3-0.6) | 0.5 (0.4-1.0) | 0.4 (0.3-0.8) | 0.9 (0.6-1.1) | |
| <.001 | ||||||||
| 0.6 (0.4-0.9) | 0.5 (0.4-0.7) | 0.8 (0.4-1.3) | 0.6 (0.3-0.8) | 0.5 (0.4-0.7) | 0.6 (0.4-0.9) | 0.8 (0.6-1.2) | ||
| 0.6 (0.4-0.9) | 0.7 (0.4-0.9) | 0.8 (0.6-1.0) | 0.6 (0.5-0.9) | 0.4 (0.3-0.5) | 0.6 (0.4-0.9) | 0.4 (0.3-0.6) | 0.8 (0.6-1.0) | |
| 0.9 (0.6-1.2) | 0.9 (0.5-1.1) | 0.8 (0.7-1.1) | 1.0 (0.6-1.3) | 0.9 (1.6-1.2) | 0.9 (0.8-1.2) | |||
| 0.7 (0.4-1.0) | 0.8 (0.5-0.9) | 0.8 (0.5-1.0) | 0.8 (0.5-1.3) | 0.4 (0.2-0.6) | 0.7 (0.4-0.9) | 0.3 (0.1-0.8) | 0.9 (0.6-1.0) | |
| 0.9 (0.7-1.1) | 0.8 (0.6-1.0) | 0.9 (0.6-1.1) | 1.0 (0.6-1.3) | 0.9 (0.6-1.0) | 1.0 (0.8- __) | 1.0 (0.7-1.4) | ||
| <.001 | <.001 | 0.05 | <.001 | <.001 | ||||
| 0.6 (0.4-1.0) | 0.6 (0.4-0,9) | 0.8 (0.6-1,1) | 0.7 (0.5-1.1) | 0.4 (0.3-0.5) | 0.6 (0.4-1.0) | 0.4 (0.3-0.6) | 0.8 (0.6-1.1) | |
| 0.8 (0.5-1.1) | 0.8 (0.6-1.0) | 0.9 (0.6-1.0) | 0.9 (0.5-1.2) | 0.4 (0.2-0.6) | 0.8 (0.5-1.1) | 0.3 (0.1-0.9) | 0.9 (0.7-1.2) | |
| 0.021 | 0.058 | 0.40 | .011 | 0.37 | ||||
| 0.6 (0.4-1.0) | 0.6 (0.4-0.9) | 0.9 (0.6-1.2) | 0.6 (0.5-0.9) | 0.4 (0.2-0.6) | 0.6 (0.4-1.0) | 0.4 (0.3-0.6) | 0.8 (0.6-1.0) | |
| 0.7 (0.5-1.0) | 0.7 (0.5-1.0) | 0.7 (0.5-1.0) | 0.8 (0.4-1.1) | 0.7 (0.4-1.0) | 0.9 (0.6-1.1) | |||
| 0.8 (0.5-1.1) | 0.8 (0.6-1.0) | 0.9 (0.5-1.0) | 0.9 (0.5-1.2) | 0.4 (0.2-0.6) | 0.8 (0.5-1.1) | 0.8 (0.1-0.9) | 0.9 (0.6-1.2) | |
| 0.5 (0.4-0.7) | 0.5 (0.4-0.7) | 0.5 (0.4-0.7) | ||||||
| 0.228 | 0.19 | <0.001 | 0.012 | 0.05 | ||||
| 0.6 (0.4-1.0) | 0.7 (0.4-1.0) | 0.9 (0.6-1.1) | 0.6 (0.4-1.0) | 0.4 (0.3-0.5) | ||||
| 0.7 (0.5-1.0) | 0.7 (0.5-0.9) | 0.8 (0.6-1.1) | 0.6 (0.5-1.1) | 0.5 (0.3-0.6) | ||||
| 0.6 (0.4-1.0) | 0.6 (0.4-0.9) | 0.7 (0.4-1.2) | 0.6 (0.3-1.0) | 0.5 (0.4-0.8) | ||||
| 0.7 (0.4-0.9) | 0.6 (0.3-1.1) | 0.6 (0.4-1.0) | 0.7 (0.5-1.0) | 0.4 (0.4-0.7) | ||||
| 0.8 (0.5-1.1) | 0.8 (0.5-0.9) | 0.9 (0.6-1.5) | 0.8 (0.6-1.2) | 0.5 (0.4-0.7) | ||||
| 0.8 (0.6-1.1) | 0.6 (0.5-1.1) | 0.8 (0.8-1.0) | 1.0 (0.6-1.3) | 0.5 (0.4- __) | ||||
| 0.8 (0.6-1.2) | 0.9 (0.6-1.1) | 0.8 (0.6-1.0) | 1.0 (0.5-1.3) | 0.5 (0.4- __) | ||||
| <0.001 | 0.69 | 0.05 | 0.002 | 0.15 | ||||
| 1.0 (0.5-1.5) | 1.0 (0.5-1.5) | 1.0 (0.8-1.6) | 1.2 (0.8-1.6) | 0.5 (0.3-1.0) | 1.0 (0.5-1.5) | 0.5 (0.0-1.0) | 1.0 (0.7-1.6) | |
| 0.8 (0.5-1.2) | 0.8 (0.4-1.2) | 1.0 (0.5-1.5) | 0.8 (0.4-1.3) | 0.5 (0.3-0.7) | 0.5 (0.5-1.3) | 0.5 (0.0-1.0) | 1.0 (0.7-1.5) | |
| 0.5 (0.3-1.0) | 0.5 (0.3-1.0) | 0.7 (0.4-1.0) | 0.5 (0.3-1.0) | 0.5 (0.0-0,5) | 0.5 (0.3-1.0) | 0.5 (0.0-1.0) | 0.7 (0.4-1.2) | |
| 0.3 (0.0-0.7) | 0.3 (0.0-0.7) | 0.4 (0.0-0.8) | 0.4 (0.0-0.7) | 0.0 (0.0-0.3) | 0.0 (0.0-0.5) | 0.0 (0.0-1.0) | 0.4 (0.0-1.0) | |
Fig. 1A description of the overall PPH for each shift quarter (X=median).
Fig. 2The association between PPH and various workload metrics.