| Literature DB >> 35702385 |
Enrica N Ruggs1, Christopher K Marshburn2, Karoline M Summerville3, Kelcie Grenier3.
Abstract
Despite increased media coverage of police using lethal force against Black civilians, little research aims to understand how such events affect employees, particularly Black employees, at work. We draw on spillover-transferring emotions and/or behaviors from one domain to another-to examine how collective, indirect trauma, or trauma experienced by a large group of people not directly involved in an event, affected employees at work. Across two studies, we investigated Black and White employees' differential cognitive (Study 1), emotional, and interpersonal reactions (Studies 1 & 2) to hearing about police officers' use of lethal force against Black civilians (i.e., collective, indirect racial trauma). Results from a survey with open- and close-ended questions (Study 1) supported our predictions that Black (vs. White) employees would be more upset about police shootings and would think about, talk about, and be more distracted by these incidents while at work. Open-ended responses revealed social support, seeking advice and comfort from our social networks, as a strategy Black and White employees may use to cope with collective, indirect racial trauma at work. Importantly, support communicating mutual understanding-or shared perspective-was particularly important for Black employees. An experiment (Study 2) further probed the emotional and relational consequences of interactions with coworkers and, counter to predictions, found coworkers who expressed pro-police attitudes (i.e., not communicating mutual understanding) in the aftermath of a racially biased shooting were negatively evaluated by Black and White employees. Our findings provide implications for research on spillover and understanding coworker/team dynamics in organizations.Entities:
Keywords: Coping; Coworker support; Critical race psychology; Employee well-being; Racial trauma
Year: 2022 PMID: 35702385 PMCID: PMC9184814 DOI: 10.1007/s10869-022-09823-1
Source DB: PubMed Journal: J Bus Psychol ISSN: 0889-3268
Descriptive statistics and correlations among primary study variables (study 1)
| Variable | 1 | 2 | 3 | 4 | 5 | 6 | 7 | |||
| 1. Respondent race | 114 | – | ||||||||
| 2. Negative affect a | 114 | 28.75 | 9.45 | .49*** | (.88) | |||||
| 3. Thinking about shootings | 114 | 2.53 | 1.17 | .51*** | .57*** | (.93) | ||||
| 4. Poor work focus | 113 | 1.72 | 0.93 | .38*** | .52*** | .78*** | (.95) | |||
| 5. Coworker discussion b | 112 | 2.16 | 1.05 | .17 | .23* | .23* | .04 | – | ||
| 6. Discuss w/ Black coworkers b | 109 | 2.83 | 1.57 | .65*** | .52*** | .49*** | .42*** | .39*** | – | |
| 7. Discuss w/ White coworkers b | 110 | 2.12 | 1.23 | -.06 | .02 | .02 | -.10 | .30** | .09 | – |
| 8. Coworker support | 110 | 2.39 | 0.97 | .44*** | .45*** | .40*** | .38*** | .33*** | .57*** | .20* |
| 9. Familiarity with shootings c | 113 | 3.41 | 1.04 | .52*** | .54*** | .55*** | .50*** | .34*** | .47*** | .09 |
| 10. Attributions of racial bias c | 113 | 3.63 | 1.27 | .50*** | .78*** | .56*** | .49*** | .33*** | .56*** | .03 |
| 8 | 9 | 10 | ||||||||
| 8. Coworker support | – | – | – | (.93) | ||||||
| 9. Familiarity with shootings c | – | – | – | .37*** | (.84) | |||||
| 10. Attributions of racial bias c | – | – | – | .42*** | .50*** | (.79) |
Respondent race: 0 = White, 1 = Black. All variables except respondent race pertain to the specific context of hearing about police shooting Black civilians. Unless noted, variables range from 1 to 5; higher values indicate more. Correlation n’s range from 105–114. Reliabilities reported along diagonals in parentheses
a Ranges from 10 to 50; higher values indicate more. b Measure is a single item; has no reliability coefficient. c Exploratory variables
p < .05, **p < .01, ***p < .001
Means and standard deviations by respondent race (study 1
| Variable | Black respondents | White respondents | ||||
|---|---|---|---|---|---|---|
| Negative affect a, b | 61 | 33.02*** | 7.26 | 53 | 23.80*** | 9.33 |
| Thinking of shootings a | 61 | 3.08*** | 1.14 | 53 | 1.90*** | 0.84 |
| Poor work focus a | 60 | 2.05*** | 1.08 | 53 | 1.34*** | 0.53 |
| Coworker discussion c | 61 | 2.33 | 1.08 | 51 | 1.96 | 1.00 |
| Discuss w/ Black coworkers c | 59 | 3.76 1*** | 1.38 | 50 | 1.72*** | 0.95 |
| Discuss w/ White coworkers c | 60 | 2.05 1 | 1.10 | 50 | 2.20 | 1.37 |
| Coworker support c | 58 | 2.80*** | 1.03 | 52 | 1.94*** | 0.66 |
| Familiarity with shootings a, d | 61 | 3.91*** | 0.91 | 52 | 2.83*** | 0.88 |
| Attributions of racial bias a, d | 60 | 4.23*** | 0.81 | 53 | 2.96*** | 1.36 |
Asterisks indicate differences between races. Means sharing a common subscript in the same column are significantly different at the p < .001, as assessed by Bonferroni corrected paired samples t tests. All variables pertain to the specific context of hearing about police shooting Black civilians. Unless noted, variables range from 1 to 5; higher values indicate more
a Included in MANOVA model. b Ranges from 10 to 50; higher values indicate more. c Tested with Bonferroni corrected independent samples t tests. d Exploratory variables
p < .05, **p < .01, ***p < .001
Fig. 1Effects of thinking about police shootings on work focus by respondent race. Note. Error bars represent ± one standard error. Predicted margins for White participants (0.97) fall outside viewing plane. a Model controls for negative affect, familiarity with high-profile shootings, attributions of police racial bias, and the race by negative affect interaction
Representative quotes of study 1 themes
| Primary themes | Sample quotes |
|---|---|
| Black employees | |
| Mutual understanding (or lack thereof) | 1.“[With] same race [coworkers] I am much more comfortable, there is a shared perspective and often a shared lived experience- this is not the case when talking with colleagues of a different race.” |
| 2.“Coworkers of the same race understand and can empathize with the situation. Coworkers of other races are oblivious and it is frustrating to discuss because they usually aren’t paying attention since it does not affect them.” | |
| 3.“It is a touchy subject with those that are not your same race….if you are of black America, sometimes they can not relate or understand because they haven’t lived it or have to worry about there [ | |
| 4.“When speaking to coworkers who are the same race as me, I feel more relaxed. The conversation flows freely. My other coworkers, I feel like I have to be careful and watch for coded language which puts me on edge.” | |
| 5.“When discussing the issue with a coworker of my own race there is most often a shared understanding of the related negative emotions: fear, bitterness, anger, etc. But when discussing with different races usually the conversation diverts to: why it isn’t about race, black on black crime, or how hard it must be being a policeman/woman.” | |
| Coping | 1.“I feel like when I discuss this issue with people of the same race as me I am able to grieve. I feel understood and I feel as though my anger and helplessness is validated. If I were to talk to coworkers of an opposite race I would feel as though I have to explain and justify my feelings when to me the injustice is clear!” |
| 2.“I feel like we are kindred spirits raising our fists in disbelief, anger, and solidarity. Our eyes silently communicate that we vow to watch each other’s back…” | |
| Coping (continued) | 3.“I feel as if a discussion with coworkers of the same race is more of a way to cope with the environment…” |
| 4.“When speaking to other black people it can be therapeutic because they tend to validate my emotions. When talking to others of different races, there is sometimes validation if they feel the same about the issue. It is frustrating when debating the situations with people who disagree…” | |
| White employees | |
| Avoidance/discomfort/inadequate opportunity | 1.“It's simply not a workplace topic of conversation.” |
| 2.“I do not speak to coworkers about it” | |
| 3.“As a realtor, I don't want to do anything to make my clients feel uncomfortable. So I tend to always avoid these controversial topics. As far as my interaction with my co-workers, it is very rare that I am in a situation to discuss things like this. Same race or different.” | |
| 4.“I work with some racist white people. I will not discuss these things with them, because I know how they feel about black people. I work with very few black people, but if they wanted to talk with me about these things, I would, and I would try…” | |
| 5.“I don't automatically know if the person of the same race of me (i.e. white) will actually agree with the [Black Lives Matter] movement, so I'm a bit less comfortable. With a black person who is my friend, I pretty much know they support the movement.” | |
| 6.“I live in Texas. All my coworkers are white. All of them are Republicans and have an open hatred for non-white people. I have engaged with them about race issues before, and they have been and continue to be hostile towards me because of it.” | |
| 7.“There's almost no non-whites at my work so the opportunity is low.” | |
| Awareness/Sympathy/Support | 1.“I’m much more careful about what I say and how I phrase it when I’m speaking with coworkers of different races because I want them to know that I take the issue very seriously, and that I don’t want my privilege to get in the way of being as supportive as I can…” |
| Awareness/Sympathy/Support (continued) | 2.“I have to check my white privelage [sic] when talking to people who are not the same race as me.” |
| 3.“Having grown up in the deep south in the 1960s, race relations has always been a sensitive subject for me. There are mixed feelings of outrage, guilt, and shame about my home region's past. I find it difficult and awkward to discuss with Black Americans instances of discrimination and police brutality.” | |
| 4.“I feel more sympathy for those of a different race and have more respect for their opinions…” | |
| Black and White Employees | |
| Colorblind approach | 1.“I feel the same way when talking to a person of any race about my viewpoints. Neither my opinion, nor my feelings towards a topic changes depending on whether the person I am talking to is of a different race than me.” [Black employee] |
| 2.“My opinion never sways when speaking to anyone. If I'm passionate about something, it will show through my words and how I express myself….” [Black employee] | |
| 3.“I don't feel any differently when speaking to people of my race or any other. Race shouldn't be the issue….all lives matter!” [White employee] | |
| 4.“I feel no difference talking to one team member over any other.” [White employee] | |
5.“I am completely comfortable talking to anyone regarding this subject. The key is to wait until a full investigation has been made and let the truth come out.” [White employee] | |
Correlations among study 2 variables (study 2)
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | |
|---|---|---|---|---|---|---|---|---|---|
| 1. Participant race | – | ||||||||
| 2. Civilian support | .12 | – | |||||||
| 3. Police support | -.02 | -.51*** | – | ||||||
| 4. Neutral support | -.10 | -.45*** | -.54 | – | |||||
| 5. Negative affect | .26*** | -.01 | .01 | -.00 | – | ||||
| 6. Anger | .25** | .01 | .08 | -.09 | .79*** | – | |||
| 7. Coworker warmth | -.01 | .30*** | -.40*** | .12 | .05 | -.09 | – | ||
| 8. Coworker competence | .02 | .22** | -.20** | -.01 | .20** | .04 | .74*** | – | |
| 9. Positive coworker perceptions | .02 | .24** | -.41*** | .19* | .04 | -.10 | .65*** | .47*** | – |
n’s range from 175–184. Participant race: 0 = White; 1 = Black
*p < .05, **p < .01, ***p < .001
Means and standard deviations for full sample and by condition (study 2)
| Variable | Full sample | Black respondents | White respondents | ||||||
| Negative affect a | 182 | 18.07 | 8.51 | 90 | 20.30 1 | 9.43 | 92 | 15.89 1 | 8.51 |
| Anger | 178 | 2.23 | 1.21 | 89 | 2.53 1 | 1.27 | 89 | 1.93 1 | 1.21 |
| Coworker warmth | 183 | 2.78 | 1.09 | 89 | 2.77 | 1.16 | 94 | 2.79 | 1.02 |
| Coworker competence | 183 | 2.93 | 0.89 | 90 | 2.95 | 0.93 | 93 | 2.92 | 0.85 |
| Positive coworker perceptions | 181 | 3.04 | 0.99 | 90 | 3.05 | 1.05 | 91 | 3.02 | 0.93 |
| Target support condition b | |||||||||
| Civilian support | Police support | Neutral | |||||||
| Negative affect a | 55 | 17.98 | 8.76 | 68 | 18.16 | 7.80 | 59 | 18.05 | 9.19 |
| Anger | 54 | 2.25 | 1.23 | 67 | 2.35 | 1.21 | 57 | 2.07 | 1.19 |
| Coworker warmth | 55 | 3.27 1 | 1.00 | 69 | 2.23 1, 2 | 1.06 | 59 | 2.98 2 | 0.91 |
| Coworker competence | 54 | 3.23 1 | 0.87 | 69 | 2.71 1** | 0.84 | 60 | 2.93 | 0.90 |
| Positive coworker perceptions | 55 | 3.40 1 | 1.02 | 68 | 2.52 1, 2 | 0.92 | 58 | 3.31 2 | 0.77 |
Unless noted, variables range from 1 to 5; higher values indicate more. Means sharing a common subscript in the same row are significantly different at the p < .001 level, unless otherwise noted
a Ranges from 10 to 50; higher values indicate more. b Statistics reported for full sample by target support condition
**p < .01