Mani Khandpur1, Kapila Kumar1, Sumit Kumar2, Divya Mehrotra1, Payal Mehra3. 1. Department of Oral & Maxillofacial Surgery, King George's Medical University, Lucknow, UP, India. 2. Department of Health Research Multidisciplinary Research Unit, King George's Medical University, Lucknow, UP, India. 3. Department of Communication, Indian Institute of Management, Lucknow, UP, India.
Abstract
Objective: Lack of communication begets distress in patients and often hampers patient care. This study aims to assess the effect of communication on psychological distress among patients with Oral Cancer (OC) and Oral Potentially Malignant Disorder (OPMD). Methods: This is a prospective single-arm study wherein the psychological burden in terms of depression, anxiety, and stress was evaluated in 120 patients through Beck's anxiety inventory, Beck's depression inventory, and perceived stress scale respectively when they were diagnosed with OPMD or OC. All patients were then communicated and informed about their disease through an audiovisual mode and their queries were resolved. Their psychological status was re-evaluated 15 min after this communication. Results: Wilcoxon signed ranks test revealed a statistically significant decline in the scores of each domain for both OC and OPMD post communication. When OC and OPMD were compared, a statistically significant difference was observed for only depression and anxiety domains. Conclusion: Audiovisual communication by healthcare professionals reduces the psychological burden of patients and is immensely useful in providing tailored information to the patients and their families. It is recommended to initiate such communication set ups at the waiting area of all outpatient departments as a good practice, where detailed tailored information can be provided to the patients. Practice implications: The intervention used in this study was not time-consuming and expensive, and can be used by the clinicians or health professional in their clinical practice to improve upon their treatment outcome. However, it should not be considered as a substitute to treatment.
Objective: Lack of communication begets distress in patients and often hampers patient care. This study aims to assess the effect of communication on psychological distress among patients with Oral Cancer (OC) and Oral Potentially Malignant Disorder (OPMD). Methods: This is a prospective single-arm study wherein the psychological burden in terms of depression, anxiety, and stress was evaluated in 120 patients through Beck's anxiety inventory, Beck's depression inventory, and perceived stress scale respectively when they were diagnosed with OPMD or OC. All patients were then communicated and informed about their disease through an audiovisual mode and their queries were resolved. Their psychological status was re-evaluated 15 min after this communication. Results: Wilcoxon signed ranks test revealed a statistically significant decline in the scores of each domain for both OC and OPMD post communication. When OC and OPMD were compared, a statistically significant difference was observed for only depression and anxiety domains. Conclusion: Audiovisual communication by healthcare professionals reduces the psychological burden of patients and is immensely useful in providing tailored information to the patients and their families. It is recommended to initiate such communication set ups at the waiting area of all outpatient departments as a good practice, where detailed tailored information can be provided to the patients. Practice implications: The intervention used in this study was not time-consuming and expensive, and can be used by the clinicians or health professional in their clinical practice to improve upon their treatment outcome. However, it should not be considered as a substitute to treatment.
Authors: Teresa A Ashman; Joshua B Cantor; Wayne A Gordon; Lisa Spielman; Steve Flanagan; Annika Ginsberg; Clara Engmann; Matthew Egan; Felicia Ambrose; Brian Greenwald Journal: Arch Phys Med Rehabil Date: 2009-05 Impact factor: 3.966
Authors: Ali Montazeri; Amir Mahmood Harirchi; Mohammad Shariati; Gholamreza Garmaroudi; Mehdi Ebadi; Abolfazl Fateh Journal: Health Qual Life Outcomes Date: 2003-11-13 Impact factor: 3.186