| Literature DB >> 35592172 |
Yuwei Zhou1, Yichuan Shi1, Wei Lu1, Fang Wan2,3.
Abstract
Artificial intelligence (AI) has become one of the core driving forces for the future development of the medical industry, but patients are skeptical about the use of AI in medical care. Based on the intergroup threat theory (ITT), this study verified that patients would regard AI as an external group, triggering the perceived threat of the external group, which results in avoidance behaviors in the treatment (experiment 1: n = 446) and diagnosis (experiment 2: n = 330) scenarios. The results show that despite AI can provide expert-level accuracy in medical care, patients are still more likely to rely on human doctors and experience more negative emotions as AI is more involved in medical care (experiment 1). Furthermore, patients pay more attention to threats at the individual level related to themselves, such as realistic threats related to privacy issues and symbolic threats related to the neglect of personal characteristics. In contrast, realistic threats and symbolic threats at the group level had less effect on patients in the medical scenario (experiment 2).Entities:
Keywords: artificial intelligence medical care; diagnosis; intergroup threat theory; realistic threats; symbolic threats; treatment; willingness to accept (WTA)
Year: 2022 PMID: 35592172 PMCID: PMC9112914 DOI: 10.3389/fpsyg.2022.866124
Source DB: PubMed Journal: Front Psychol ISSN: 1664-1078
FIGURE 1(A) The research model of experiment 1. (B) The research model of experiment 2.
The hypotheses.
| Hypotheses |
| H1: With the increasing AI involvement in medical care, the patients’ WTA decreases |
| H2: The higher the degree of AI involvement in medical care, the higher the intergroup anxiety patients would feel, which leads to their lower WTA AI medical care |
| H3: The higher the degree ossf AI involvement in medical care, the higher the realistic individual threats patients would feel, which leads to their lower WTA AI medical care |
| H4: The higher the degree of AI involvement in medical care, the higher the symbolic individual threats patients would feel, which leads to their lower WTA AI medical care |
| H5: The higher the degree of AI involvement in medical care, the higher the realistic group threats patients would feel, which leads to their lower WTA AI medical care |
| H6: The higher the degree of involvement in medical care, the higher the symbolic group threats patients would feel, which leads to their lower WTA AI medical care |
The impact of the AI involvement on patients’ WTA in the treatment scenario (n = 446).
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| SE | 95% CI | Min | Max | ||
| Lower | Upper | |||||||
| Low involvement | 148 | 4.47 | 0.664 | 0.055 | 4.36 | 4.57 | 2 | 5 |
| Mid involvement | 150 | 3.85 | 0.893 | 0.073 | 3.71 | 4.00 | 2 | 5 |
| High involvement | 148 | 3.40 | 1.080 | 0.089 | 3.22 | 3.57 | 1 | 5 |
| Total | 446 | 3.91 | 0.994 | 0.047 | 3.81 | 4.00 | 1 | 5 |
FIGURE 2The result of experiment 2. *p < 0.05, ***p < 0.001.
The mediating role of intergroup anxiety (n = 330).
| Model pathways | Coefficient | Standardized estimate |
| 95% CI | Ratio of effect | |
| Lower | Upper | |||||
|
| ||||||
| Mid involvement (a1) | 0.293 | 0.136 | 0.032 | 0.026 | 0.559 | |
| High involvement (a2) | 0.649 | 0.136 | <0.001 | 0.381 | 0.916 | |
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| Intergroup anxiety (b) | –0.285 | 0.034 | <0.001 | –0.351 | –0.219 | |
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| Mid involvement (c1) | –0.613 | 0.104 | < 0.001 | –0.817 | –0.409 | |
| High involvement (c2) | –1.068 | 0.104 | < 0.001 | –1.373 | –0.863 | |
|
| ||||||
| Mid involvement (c1’) | –0.530 | 0.097 | < 0.001 | –0.720 | –0.339 | |
| High involvement (c2’) | –0.883 | 0.099 | < 0.001 | –0.001 | –0.688 | |
|
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| Mid involvement (a1*b) | –0.083 | 0.040 | –0.167 | –0.010 | 13.6% | |
| High involvement (a2*b) | –0.185 | 0.047 | –0.286 | –0.100 | 17.3% | |
The impact of the AI involvement on patients’ WTA in the diagnostic scenario (n = 330).
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| 95% CI | Min | Max | ||
| Lower | Upper | |||||||
| Low involvement | 164 | 4.05 | 0.658 | 0.051 | 3.95 | 4.16 | 2 | 5 |
| High involvement | 166 | 3.63 | 0.980 | 0.076 | 3.48 | 3.78 | 1 | 5 |
| Total | 330 | 3.84 | 0.861 | 0.047 | 3.75 | 3.94 | 1 | 5 |
The mediating role of realistic individual threats, symbolic individual threats, realistic group threats, and symbolic group threats (n = 446).
| Model pathways | Standardized effect | SE | 95% CI | Ratio of effect | |
| Lower | Upper | ||||
| Indirect effects | –0.260 | 0.065 | –0.390 | –0.137 | 53.0% |
| AI involvement → Realistic individual threats → Willingness to Accept | –0.132 | 0.040 | –0.220 | –0.062 | 26.9% |
| AI involvement → Symbolic individual threats → Willingness to Accept | –0.061 | 0.034 | –0.137 | –0.003 | 12.5% |
| AI involvement → Realistic group threats → Willingness to Accept | –0.040 | 0.022 | –0.091 | –0.004 | 8.1% |
| AI involvement → Symbolic group threats → Willingness to Accept | –0.027 | 0.032 | –0.094 | 0.034 | 5.6% |
| Direct effects | –0.231 | 0.081 | –0.358 | –0.039 | |
| Total effects | –0.491 | 0.092 | –0.603 | –0.241 | |
FIGURE 3The result of experiment 2. *p < 0.05, ***p < 0.001.