| Individual Level | Vaccine Beliefs/ Misinformation | With HPV … from the very beginning when it was rolled out you know, there was miscommunication about it and parents misheard and [thought] it’s all about sex … It was like, if we could just rewind time and start with the cancer prevention message, it would be so different here.Obviously in the South, where … we’re still not allowed to talk about sex in school except under the auspices of marriage … I think we have kind of outdated laws related to how we educate students about sex education and health education in general … especially in more conservative communities.Sometimes [parents] come in and say ‘I’ve heard this [HPV vaccine] kills people. I had a friend whose child died’, and it’s really hard to respond to that cause I’m like, ‘I need to see that exact case, but I can tell you that if that were real, if they felt, people investigating … that [it] was due to the HPV vaccine, it would not be on the market’. … but it’s hard to convince people of that.It’s social media … It’s fear. … They may feel very educated but it’s like a lot of times there’s a lot of misinformation in what they’ve heard. They misperceive the risks you know … I think that they really … want to be holistic. You know, they want to do the best thing for their child.… there isn’t a huge percentage of [people who choose vaccine] exemptions, but they’re loud and they’re challenging to deal with because they’re very opinionated, they’re very vocal and often very unfriendly and of course you know, as a nurse, you don’t want to be confrontational. |
| Valuation of preventive health care | They’re not necessarily … valuing or understanding the value of primary care and the value of having a medical home.[It’s] the lack of understanding of the importance of healthcare, the lack of understanding of the importance of education. The parent didn’t get a lot of education, [they don’t] see the value in it for their kids … and you know, they certainly won’t understand a lot about the value of vaccination. |
| Provider Level | Shortage of providers | I’ve worked with … STATE PUBLIC HEALTH AGENCY and they have rural pilot sites that have just not even been able to get their projects off the ground due to just, lack of resources, not having the correct qualified providers.It’s still an access issue that I think that we are seeing being a problem, people not getting the vaccines that they need cause if they can’t get into a VFC provider and they can’t get into the [STATE PUBLIC HEALTH AGENCY], if they’re too young to go to a pharmacist, then where are they gonna go and get the vaccine from?While there’s VFC providers there, you have to hope that those VFC providers have the ability to take on new patients.So, if a clinic does not have an RN, so the RN has to give the injection, if you are an [medical assistant] working under, you cannot do that. It has to be. So, a lot of our small practices only have medical assistants, so it’s the doctor that has to give the injection which is another workflow. |
| Lack of Medical Home | They don’t get primary care and then I think so when they, it’s rare that they get primary care, if they do, they’re going to a clinic for a sick visit. They’re not going to a medical home, they’re not necessarily […] kind of valuing or understanding the value of primary care and the value of having a medical home....they may not come in for well child checks. It’s not a priority for parents at that point. They’re not thinking, my kid needs a physical when they’re eleven, twelve. They’re pretty much done with that at a you know, young age after they go to kindergarten, they may not even get-well child checks when they’re in elementary school....but it is hard to get parents, as children age up, to take those to the provider, just a regular provider you know, for things when they’re not, like they’re not sick or don’t have an immediate you know, reason to go see and so you’re fighting that battle |
| Lack of Strong Provider Recommendation | Some of the providers, especially family practice, maybe are not as up-to-date on the reasons for the vaccine, the availability of the vaccine, the recommendations for the vaccine, how to present the vaccine and the importance of the vaccine. And so, I think sometimes … there are not strong recommendations made to that population.I’ve heard a lot of these concerns, having staff … that’s comfortable, working with the vaccine schedule and promoting the vaccines … confidently [and] … not understanding what the arguments are and really not pushing back [against parent concerns/misinformation].A doctor comes in the room with the parent and says ‘Look, you need to have Tdap today. That’s recommended for school, you need [it] … It’s also required that you get meningococcal and then there’s another one, it’s called HPV … and as soon as you say, … ‘sex’, you know, the parent says, ‘Well my kid’s not having sex. My kid’s eleven years old … and you know, they don’t need that right now. They can get that later’. … and then later comes and then they become an adolescent and then when do you come back in? |
| Participation in VFC program | As far as rural [barriers, there’s] access to care, insurance, people knowing that those vaccines are gonna be covered, the physicians, the providers storing … the vaccines and afford[ing] them, and I feel like okay, my entire life savings [are] locked up in this refrigerator and I can’t afford a generator.I think that there’s definitely some [provider] pushback. The first thing we always hear about is, ‘We can’t do [the VFC program] because we can’t afford a $5,000 pharmaceutical refrigerator. I’m a small rural practice you know. We barely make enough money as it is’. So, that’s one common misconception that we have to then educate them on to say, it doesn’t have to be a pharmaceutical refrigerator.Some people see [the state vaccine registry system] as, ‘Oh, it’s Big Brother checking us out’, and really that isn’t what we use it for. We don’t have the policing ability to just sit there and say … Dr. So and So’s office is out [of vaccines] again … |
| Reimbursement | Thinking about the payment … I think that’s another complexity within the schools. Each kid can have a different health insurance plan and you know, who’s gonna fund that [school-based vaccinations] for sustainability? |
| Broadband Connectivity | [Providers] can have spotty Wi-Fi. Obviously, they’re gonna have some internet connection. They don’t even have to have Wi-Fi really, but they just have to have the ability to upload [vaccine data] to the cloud, so that way [vaccinations] can be monitored by them and [the state public health agency] can also monitor it.For many of our rural families, transportation, communication, you know even if they had a connection to a primary practice you know, the parent may not get a robocall because they may not have access to a cell phone or a cell phone that doesn’t have minutes for the whole month. Bandwidth is a big issue in this state. |
| Systems Level | Recommended vs. required | Well, I think number one is, it’s not required, it’s a recommended vaccine.If you have a choice of three vaccines, Tdap, meningococcal, HPV and the doctor says well in order to go to middle school, this child needs Tdap, meningococcal, but we recommend HPV, the parent may say, ‘Just give the two that theyhaveto have’.HPV, meningococcal are not required [in South Carolina], and so … people get exactly what they need to get into the school and then they’re good.Several years ago, we went to the [state public health agency] and presented the recommendations to make all ACIP vaccines required … for adolescents. … HPV was discussed and it was decided [not to do this] at the time … , that based on what they felt like would be a lot of pushback from the public, from the parents. |