| Cognitive dysfunction* | Responses by key informants referring to memory loss, impaired literacy (reading and writing), or low levels of education related to years of opioid use. Includes responses by patients on MOUD recalling a low ability to process new information as they compared to their ability prior to drug use. | • → We definitely have people who can't read or write, so I'll help them and do it verbally with them.• → You get people that have memory deficiency or can't focus long enough to retain what you said.• → I mean maybe it comes down to, I mean maybe there are cognitive limitations, I'm sure there are.• → I have difficulty remembering information.• → I know some groups with low levels of education, so I condense my group and be mindful of how I can condense it and use some of the proverbs to make it make sense. I can't use this complicated verbiage. |
| Accommodation strategies* | Responses by key informants providing strategies to compensate for cognitive dysfunction to increase the ability to understand and retain information presented, optimal for a drug treatment setting | **See representative quotations listed in subthemes (i.e., written agenda, catchphrases, multimodal presentation, memory aids, mindfulness mediation, closure) |
| Written agenda** | Responses mentioning the benefit of using a written agenda to remain on task, guide discussion, and stay on time during sessions. | • → I would like to see it because a lot of people like us get side tracked and at least we can get the leader of the group to say, ya know, we gotta move on to this. And we know what we covered.• → Just to keep people engaged and some instances they get bored so keeping them on track is important. It makes them a part of the session the entire time, cause when I am just talking, they lose interest. |
| Catchphrases** | Responses referring to abbreviated terminology or simplified verbiage to keep patients engaged and improve retention of information. | • → Put it in different contexts and I paraphrase a lot and I use parallels. I tried to give an example like other similar thing, like a catch phrase. That's why I try to give like a popular saying that would equate to what the situation is, using a different scenario to reinforce the information. |
| Multimodal presentation** | Responses incorporating multiple methods of presenting information including: simplifying language, hands on demonstrations, visual aids and handouts. | • → I will bring in handouts, and it has to be kind of like a directed handout “1,2,3,4,5, something they can follow along with” Easy Verbiage because they just get bored, pictures, colors.• → I think anything you see or actually do, as opposed to just hearing, will help people remember a lot better.• → Sometimes the translations need to be simplified, and use more cultural terms on handouts would really make a difference.• → I think you would have to cut the steps down to like 3 steps, and be the safest way you can do it in the minimum amount of steps and showing them would be the most helpful.• → When the fentanyl came, I would give them a scenario and discuss the history of fentanyl with them with handouts. I would show them the differences in potency with the handout with visuals.• → I think it's more useful to do it hands on, cause there are something I thought I was doing right, and I wasn't. I'm more of a hands on learner.• → Some of my handouts are too extensive for them, so I break them down into portions and simplify them. its complex material so I like to have a handout with visuals.• → For me, I like the videos, I like documentaries to learn, so that's just me.• → It depends on how long the video or what it's about, cause something too long it's like “when is it gonna be over?” I would say nothing more than 15 min, anything longer than that is just overload and too much, especially if it's something they're not interested in.• → A handout to debunk the myths. |
| Memory aids** | Responses mentioning items that serve as reminders for daily tasks, taking medications, attending appointments, and/or behavioral sessions. Included are responses that refer to text message reminder to help patients remember appointments and medications. | • → Honestly, anytime I can have something to remind me, it's helpful. I prefer weekly reminders though• → For me, it would be helpful and since I started the lady asked me if I wanted text reminders, and those are incredibly helpful.• → I think it's just so easy nowadays with cell phones. I Don't think people have much of an excuse to miss their dosing or their sessions, cause ya know especially if you're sending out 2 reminders in a day.• → I use the calendar function in my phone, like I even use that MyChart for my doctors' appointments.• → We put it in the SMART program and set holds on their accounts to remind them. To help them get to their appointments, if we are aware of them. I don't know if we could do much more. So, if we have someone who we want to remind them to follow up with a mental health counselor, we can put it into the system and it will light up on the day.• → Text message reminder for appointments that are automated, like a day before and maybe an hour before or something like that. Yeah, some sort of clever system like that.• → I say “this week, I have this and this and this” I make lists of what I have for the week. Most of it is in my head, but sometimes I write it down. |
| Mindfulness meditation** | Responses encouraging and supporting meditation and breathwork as useful tools to decrease stimulation and increase learning. | • → Meditation is actually good, for the ones who like it, it really works. It relaxes you and puts you in a place you don't want to get up.• → So, I think it's all the distractions like if we could somehow clear a space and make this free from other stuff out and that sort of the environment I like to have. This is where you can clear your head.• → I'll just say let's do some cycles of breathing. And the whole group does it and it just makes them grounded and present, and they like it.• → Ya know, when you have 10 things on your plate, I think it's good to take a breath to remind yourself why you're here. |
| Closure** | Responses mentioning the benefit of summarizing the discussion that occurred in the session of the day to reinforce strategies and lessons taught. | • → Having everyone say what they learned cause in the 1 h / 45 min group it's good to wrap up.• → They just like drilled it in and took their time and made sure we knew what we were doing before we left the group.• → I think it would be a good idea just to, at the end, reiterate what the point of being here was and it will help you know who was paying attention.• → I think it's good to go over, just so you can reinforce again. And different people have different things to talk about too so ya know I think it's good to end with everyone talking. |