| Literature DB >> 35162791 |
Maksymilian Czeczotko1, Hanna Górska-Warsewicz1, Robert Zaremba1.
Abstract
This study aimed to analyze the international literature on consumer behavior toward private label (PL) products, guided by the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analysis) method. We searched for peer-reviewed studies published until January 2021 in the Scopus and Web of Science databases using two main search terms, namely, "consumer behavior" and "private label," which have several synonymous terms, such as "store brand," "private brand," and "own label." A total of 44 eligible studies were selected for the analysis. We formulated research questions regarding the most studied categories of PL products, the non-health factors determining consumer behavior toward PL products, and the frequency of including health aspects in the choice of PL products. The following were analyzed in the studies included in the systematic literature review (SLR): general data and study design (authorship, year of publication, location, characteristics of the sample, and research category), research specifications (factors/variables, hypotheses, and measured parameters), and general findings (findings and practical recommendations). We found that most of the studies had analyzed dairy products as PL products, and the main non-health selection factors used were lower price and price-quality ratios. Health aspects were considered in only four of the analyzed studies, which focused on the evolution of PL products from low-cost products to sustainable brands with significant added value in terms of quality and health aspects.Entities:
Keywords: PRISMA; consumer behavior; health; perceived quality; private label; systematic literature review
Mesh:
Year: 2022 PMID: 35162791 PMCID: PMC8834960 DOI: 10.3390/ijerph19031768
Source DB: PubMed Journal: Int J Environ Res Public Health ISSN: 1660-4601 Impact factor: 3.390
Databases and terms used in the study and the number of results obtained.
| Database | Search String |
|---|---|
| Scopus | TITLE-ABS-KEY (“private labels” OR “private label” OR “private label brands” OR “private brand” OR “own label brand” OR “own brand” OR “store brand”) AND TITLE-ABS-KEY (“consumer behaviour” OR “consumer behavior” OR “consumer preferences”) |
| Web of Science | TOPIC (“private labels” OR “private label” OR “private label brands” OR “private brand” OR “own label brand” OR “own brand” OR “store brand”) AND TOPIC (“consumer behaviour” OR “consumer behavior” OR “consumer preferences”) |
Figure 1Identification, screening, eligibility assessment, and inclusion of articles in the systematic review (PRISMA). Source: [48,49].
General details and design of the studies included in the systematic survey.
| Author, Year | Research Method | Country | Sample Population | Product Category |
|---|---|---|---|---|
| Temmerman et al. (2021) [ | Online experiment, | Belgium | 796 respondents (students and employers of university) | Study 1: 3 ready-to-eat meals |
| Kadekova et al. (2020) [ | Study 1: survey with | Slovakia | Adults ≤25 years | Dairy products: yogurts |
| Czeczotko et al. (2020) [ | Survey with questionnaires distributed in a consumer panel, computer-assisted web interview (CAWI) method | Poland, UK | Adults ≥18 years declared to purchase PL food products | Food products: dairy, grain products, sweets, biscuits, bakery products, meat |
| Anitha and Krishnan (2020) [ | Questionnaire survey, | India | Adults ≥18 years | n.a. |
| Košičiarová et al. (2020) [ | Questionnaire survey, | Slovakia | Adults ≥18 years | Dairy products: yogurts |
| Singh and Singhal (2020) [ | Survey | India | Adults ≥18 years from 325 households who visited Big Bazaar Store | Sauces, preserves, ketchup, atta, mustard oil |
| Košičiarová et al. (2020) [ | Questionnaire survey, | Slovakia | Survey: | Dairy products: yogurts |
| Prediger et al. (2019) [ | Half-factorial laboratory experiment, | Spain | Adults ≥18 years | Fruit, vegetables, meat, fish, olives, cereals, bread, chips, sausages, beverages, gels, perfumes, detergents |
| Gómez-Suárez et al. (2019) [ | Online survey based on Schwartz’s value conceptual framework model | USA, France, Germany, UK, Italy, Spain | Adults ≥18 years, | n.a. |
| Salazar-Ordóñez et al. (2018) [ | Online survey | Spain | Buyers aged ≥19 years | Olive oil |
| Liu et al. (2018) [ | Study 1: simulated shopping, | USA | Students: 570 respondents | Fruit juice, canned vegetables, peanut butter, canned fruit, pasta, salad dressing, cereal products |
| Valaskova et al. (2018) [ | Online survey | Slovakia | Adults ≥18 years | Dairy products, baby food, durable goods, beverages, frozen food, cosmetics, sweets, detergents, animal food |
| Vázquez- | Panel data with information about customers, | Spain | Adults ≥18 years | Fruit products: jam, |
| Garczarek-Bąk (2018) [ | Eye tracking, | Poland | 10 (product categories) × 6 (brands) × 2 (variants): 7 categories of food and 3 categories of body care products and 6 products from different retailers | |
| Meliana (2018) [ | Questionnaire survey | Indonesia | 260 shoppers in Indomaret and Alfamart | Groceries and household PL product category |
| Modica et al. (2018) [ | Tactile exploration, | Italy | Experiment 1: | 2 daily food items (1 major brand and 1 PL) and 2 comfort food items (1 foreign product and 1 local product) |
| Schouteten et al. (2017) [ | Sensory analysis, | Belgium | Adults ≥18 years, | 5 strawberry-flavored yogurts |
| Jara et al. (2017) [ | Questionnaire survey | France | Adults ≥18 years | Plain yogurts or a face cream |
| Gomez-Suarez et al. (2016) [ | Online survey | Spain, | Adults ≥18 years | Cosmetics: shampoo |
| Marques dos Santos et al. (2016) [ | Save Holdings or Purchase task with functional magnetic resonance imaging, 64 blocks | Portugal | Adults ≥18 years | n.a. |
| Thanasuta (2015) [ | Questionnaire survey | Thailand | Adults ≥18 years | Cooking oil, tissue paper, body lotion, instant noodles |
| Schnittka (2015) [ | Questionnaire survey | Germany | Adults ≥18 years | Mineral water, detergents, juice, shower gel |
| Monnot et al. (2015) [ | Experiment: | France | Adults ≥18 years | Dairy products: yogurts |
| Diallo et al. (2015) [ | Questionnaires from two retail chains during the shopping | Brazil | Adults ≥18 years | Cosmetics: shampoo |
| Zielke and Komor (2015) [ | Online questionnaire | Germany, | Adults ≥18 years | Groceries, consumer electronics, cosmetics, clothes |
| Fall-Diallo et al. (2015) [ | Marketing scan behavior panels, purchase records, lasting 286 weeks: initial period (weeks 1–130), expansion period (weeks 131–208), and crisis period (weeks 209–286) | France | Carrefour customers who made at least two purchases in the analyzed period, | Dairy products: |
| Delgado-Ballester et al. (2014) [ | Mall intercept questionnaire survey | Colombia | Adults ≥18 years | Sugar, shampoo, facial cream, fabric conditioner, antibacterial gel, sunflower oil |
| Bauer et al. (2013) [ | Study 1: in-depth interviews: main purchasing motives for organic food, | Germany | Adults ≥18 years | Cereals |
| Fall Diallo et al. (2013) [ | Self-administered questionnaires | France | Adults ≥20 years | n.a. |
| Herstein et al. (2012) [ | Survey: questionnaire online | Greece, | Chocolate, cooking oil, biscuits, rice, frozen meat, detergent, shampoo, toothpaste, liquid soap, and dishwasher liquid | |
| Wyma et al. (2012) [ | Survey: a structured questionnaire | South Africa | Adults ≥18 years | 25 products, including dairy and cereal products, canned vegetables, frozen vegetables, beverages, sweets, oil, toiletries |
| Tifferet and Herstein (2010) [ | Paper questionnaires | Israel | Adults ≥18 years | Chocolate, laundry powder, |
| Glynn and Chen (2009) [ | Mall intercept survey in city supermarket, screening question about purchase of 1 of 10 product categories with a PL offering | New Zealand | Adults ≥18 years | Canned fruit, toilet tissue, fresh milk, cheese, fruit juice, potato chips, biscuits, bread breakfast cereal, pet food |
| Anchor and | Structured questionnaires | Czech, | Adults ≥18 years | n.a. |
| Kara et al. (2009) [ | Self-administered questionnaires hand-delivered to respondents | USA | Adults ≥18 years | Grocery products |
| Albayrak and Aslan (2009) [ | Face-to-face questionnaires on consumer preferences regarding private and manufacturer brand products | Turkey | Adults ≥18 years | Meat and dairy products, fruit and vegetables, sweets, oil products, wine |
| Cheng et al. (2007) [ | Questionnaire survey | Taiwan | Adults ≥16 years | Various types of product categories |
| Mieres et al. (2006) [ | Personal interviews | Spain | Adults ≥18 years | Kitchen rolls and shampoo |
| Akbay and Jones (2005) [ | Supermarket scanner data, | USA | 100,000 consumers buying in 6 supermarkets: 3 stores chosen for primarily lower-income shoppers, and 3 stores that primarily serve consumers with higher income | Milk, breakfast cereals, ice cream, cooking oil, salty snacks, salad dressing, pasta, frozen vegetable, mayonnaise |
| Kurtulus et al. (2005) [ | Face-to-face interviews with consumers who shop at the four major retailers | Turkey | Adults ≥20 years | n.a. |
| Semeijn et al. (2004) [ | Experiment, | The Netherlands | Students ≥18 years | Wine, toothpaste, potato chips, canned tomatoes |
| Veloutsou et al. (2004) [ | Self-administered questionnaires, | Greece, | Adults ≥25 years | Coffee, biscuits, toothpaste, liquid, shampoo |
| Miquel et al. (2002) [ | Questionnaires in the form of personal interviews, each of the interviewed was valuing 2 of the 6 product categories | Spain | Adults ≥18 years | Milk, sliced white bread, oil, beer, bleach, toilet paper |
| Vaidyanathan and Aggarwal (2000) [ | Experiment in 2 versions: visual stimulus with added branded or no-branded raisins; questionnaire booklet | USA | Adults ≥18 years | Breakfast cereal with raisins |
Research specifications of the studies included in the systematic survey.
| Author, Year | Factor/Variable | Hypotheses |
|---|---|---|
| Temmerman et al. (2021) [ | Study 1: Perceived quality (PQ) | n.a. |
| Kadekova et al. (2020) [ | Questionnaire: perception of PL product quality | Gender (G) → buying PLs (–) |
| Czeczotko et al. (2020) [ | Period of purchase of PL products (PP) | n.a. |
| Anitha and Krishnan [ | Personal factor (PF) | PF → IBB (+); PF → UB (+) |
| Košičiarová et al. (2020) [ | Purchase and frequency of purchase | Age → kind of preferred brand of purchased yogurts (+) |
| Singh and Kumar Singhal (2020) [ | Perceived quality of PLs (PQ) | PQ → WP (+) |
| Košičiarová et al. (2020) [ | Questionnaire: | Gender (G) → PQ (+) |
| Prediger et al. (2019) [ | Creating fictitious flyers and supermarket, featuring real NBs and fictitious PLs | Four models: Scenario (S) I (NB on the cover, 8 pages, without a slogan) SII (PL on the cover, 20 pages, without a slogan) SIII (PL on the cover, 8 pages, with a slogan) SIV (NB on the cover, 20 pages, with a slogan) |
| Gómez-Suárez et al. (2019) [ | Category: | Value structure (+) → attitude toward NBs (–) |
| Salazar- Ordóñez et al. (2018) [ | Attitude toward extra-virgin olive oil (EVOO) (AE) | PV → AE (–) |
| Liu et al. (2018) [ | Study 1: BESC (brand engagement in the self-concept); PL attitude; value consciousness; price consciousness | Consumers with higher BESC prefer NBs over PLs (+) |
| Valaskova et al. (2018) [ | Consumer’s attitude (CA) and preferences in the choice of 10 categories of PL products | CA and individual demographic determinants (–) |
| Vázquez- | Information about products’ category (jam) and purchase situation: purchased brand, sale format of the purchased brand, purchased quantity, sale price, the product was on promotion, assortment size, and date of the last purchase | Economy PLs (EPL) → a negative brand-type similarity effect → decreases the choice of standard PLs (SPL) (–) |
| Garczarek-Bąk (2018) [ | Perceived product esthetic (PPE) | Women possess a relatively greater esthetic sensitivity to the appearance of PL products than men (–) |
| Meliana (2018) [ | Factors: logo, color, policy, cost, large stock, promo variations, complete products, and others | PL products have a significant effect on customers’ shopping preference |
| Modica et al. (2018) [ | Comfort food vs. daily food | Major brand products present more attractive packaging than other products, and therefore elicit a higher approach tendency than the PL items (–) |
| Schouteten et al. (2017) [ | Yogurt brands: two premium brands and three PLs | - |
| Jara et al. (2017) [ | Attitude (A) | PQ of PL products varies according to the type of P (+) |
| Gomez-Suarez et al. (2016) [ | Two shampoo brands (NB and PL); different prices | A of PL products → preference for PL products (–) |
| Marques dos Santos et al. (2016) [ | Analysis: product, price, decision, and | - |
| Thanasuta (2015) [ | PL purchase | PC → PL purchase (+) |
| Schnittka (2015) [ | 1. Perceived brand (in low and high category) | In low-priced grocery stores, EPLs evoke more favorable CP than PPLs (+) |
| Monnot et al. (2015) [ | 1. Price sensitivity (PS) | Eliminating OP reduces PQ (–), reduces PE (+), increases PEF (+), and reduces the PC of the product (+) |
| Diallo et al. (2015) [ | Store image perceptions (SIP) | SIP → PL purchase (+) |
| Zielke and Komor (2015) [ | 1. Price consciousness: value consciousness, price–quality schema, prestige sensitivity, preference toward Ps and discounter preference | The negative role (price and value consciousness) increases preferences for PLs, discounters, |
| Fall-Diallo et al. (2015) [ | Butter (3 types of PLs: standard (S), organic (O), local (L)) | - |
| Delgado- | Store image (SI) | + SI reduces CP of the FR and FiR of PLs to a greater (lesser) degree with diminishing (rising) levels of VC (+) |
| Bauer et al. (2013) [ | Study 1: main purchasing motives | Organic label (OL) of global (G)/local (L)/PLs causes a higher degree of PH than the respective G/L/PL brand without an OL (+) |
| Fall Diallo et al. (2013) [ | Store image perceptions (SIP) | SIP → PIn (+) |
| Herstein et al. (2012) [ | Choice of 2 types of brands (NB and PL), | I is correlated with the inclination to purchase PLs |
| Wyma et al. (2012) [ | Brand preference (25 products available in NB and PLs) | - |
| Tifferet and Herstein (2010) [ | Willingness to purchase (NB or PL) for 10 types of products (5 food products and 5 nonfood products) | Does individualism affect consumers’ preference for PLs vs. NBs? |
| Glynn and Chen (2009) [ | 1. Factors: | Are consumers more likely to buy PLs where they perceive lower consequences of making a mistake in brand selection (–)/variability in quality between brands (–)? |
| Anchor and Kourilová (2009) [ | Study 1: | In both countries, the Tesco brands have the same PF (–) |
| Kara et al. (2009) [ | Perceptions about manufacturers vs. PLs: budget conscious, value conscious, price conscious, discount conscious | Consumers’ consciousness (+) → PL perceptions (+) |
| Albayrak and Aslan (2009) [ | Brand preferences: | - |
| Cheng et al. (2007) [ | 2 categories of products for NB: international PL (IPL), and local PL (LPL) | The quality of NB products is perceived to be superior to that of IPL products, while the quality of IPL products is perceived to be superior to that of LPL products (+) |
| Mieres et al. (2006) [ | A. Difference in perceived risk between PLs and NBs | PO → Difference in PR (–) |
| Akbay and Jones (2005) [ | A. Lower-income consumers | - |
| Kurtulus et al. (2005) [ | Price consciousness (PC) | T → PC (+) |
| Semeijn et al. (2004) [ | 1. Store image (layout, merchandise, service) (SI) | A positive relationship exists between perceived SI and CA (+) |
| Veloutsou et al. (2004) [ | 1. Change of behavior toward PLs and supermarkets | Consumers give similar emphasis to choice criteria when purchasing PL and NB products (–) |
| Miquel et al. (2002) [ | PL product purchase: | Greater knowledge of the category leads to prefer NBs (+) |
| Vaidyanathan and Aggarwal (2000) [ | Product attitude (PA) | PA toward unfamiliar PL products with a familiar NB ingredient will be more favorable than that toward unfamiliar PL products with an unbranded ingredient (+) |
General findings and managerial implications for the studies included in the systematic survey.
| Author, Year | Key Findings | Practical Implications |
|---|---|---|
| Temmeman et al. (2021) [ |
Products were identified to be healthier with Nutri-Score (NS), but the healthiness of products ranked in 5 categories was evaluated significantly differently. Purchase intentions were higher for products with positive NS than for products with negative NS. Due to the increase in the quality of PL products, consumers accept and trust PL products, and are therefore more loyal to them, regardless of NS. |
The NS system should be introduced on the European nutrition label and is an effective option to manage the growing obesity epidemic. |
| Kadekova et al. (2020) [ |
PL products were perceived to be products of good and adequate quality, available at a reasonable price. PL product categories, such as milk and dairy products, mineral water, lemonade, and juice, were the most frequently purchased, while alcoholic beverages and frozen semifinished products were the least frequently purchased. The purchase of PL products is influenced by traditional forms of marketing communication, recommendations, and provision of free samples for tasting, and some form of promotion. |
Packaging can influence consumers’ decisions, which retailers and producers should take advantage of. The boundaries between traditional and PL products are gradually blurring, and the possibilities to increase the attractiveness of PL yogurts can be based on increasing Slovak consumers’ awareness of PL products and their manufacturers. |
| Czeczotko et al. (2020) [ |
In Poland, dairy products, cereals, and nonalcoholic beverages under PLs were the most frequently purchased, while in the UK, bread, dairy products, fruit, vegetables, and frozen products under PLs were the most frequently purchased. In both countries, consumers were least likely to buy PL alcohol. The ability to buy the same product repeatedly and the availability of PL products were the most important factors in the choice of PL products. Consumers are positive about the current development of PL products pointing to a better visual presentation of PL products, lower price, and overall improvement in the quality of PLs. |
The results are crucial for retail companies and international chains to identify the conditions for the development of PL products toward sustainable products and to identify tools to develop products with sustainability-based competitive advantage in the dynamically changing retail market. |
| Anitha and Krishnan [ |
Consumers make impulsive purchases, especially when they observe any discounts and offers or are given free products of premium PLs. The individual level of income plays an important role in consumers’ impulsive buying behavior. |
The promotion of impulse buying must closely match consumer choice and preference and situational factors. Researchers can continue the study with internal and external factors, together with promotional techniques and the role of brands. |
| Košičiarová et al. (2020) [ |
The boundaries between traditional and PL products are gradually blurring, and customers are beginning to realize that PL products are a suitable alternative. The possibilities of increasing the attractiveness of PL yogurts could be based on raising awareness about PL products among consumers. Consumers still hesitate to buy PL products because they have no experience with these products and do not know their producers. |
The results can be used as a guide to increase the attractiveness of yogurts and, thus, its consumption by consumers. This research can serve as a tool to raise awareness among both professionals and the public about the existence of PLs, their importance, and their advantages and potential disadvantages. |
| Singh and Singhal (2020) [ |
Consumers consider PL products to be low-quality products compared to products of producer brands, but the PL product quality varies among different product categories The key to ensuring the good quality of PL products is to build brand equity and offer products at a premium price. |
PLs should be differentiated by spending more on advertising, promotion, and internal and external communication, as the third-generation PLs build loyalty to the store or to the chain. Retailers should produce high-quality products that help them to build loyalty toward the store chain, thus creating good brand and store image. PL products should stand out in future; therefore, retailers should continuously understand consumers and come up with innovative products that will compete with branded products. |
| Košičiarová et al. (2020) [ |
PL products are perceived to be products of good quality, and PLs are associated with products of adequate quality at a reasonable price. The most frequently purchased product categories available under PLs are milk and dairy products, meat and fish, which are purchased every week, snacks and mineral water, lemonades, and juices, which consumers buy once a month or once a week. Packaging can influence consumers’ decisions, and plays an important role in their purchasing decisions and product evaluation. |
Traditional forms of marketing communication, such as word of mouth marketing and friends’ recommendations, and the provision of free samples for tasting are more preferred by consumers and should therefore be used by retailers and manufacturers. |
| Prediger et al. (2019) [ |
Shorter flyers had a stronger influence on consumer intentions to purchase PLs, especially in the yogurt category. Including a wide variety of products under PLs on the flyer is more effective in increasing store traffic and sales. |
The features of the flyer, i.e., number of brands and proportion of content, can be used to modify consumer perceptions of variety and store image. |
| Gómez-Suárez et al. (2019) [ |
Smart shoppers’ self-concept influenced their attitude toward PLs and NBs. There is a positive and significant causal relationship between the smart shopper self-concept and the attitude toward promoted NBs. The smart shopper self-concept was significantly and positively correlated with attitudes of NBs in all countries, except the UK. Spain and Germany were the only countries that showed a significant correlation between the smart shopper self-concept and the attitude toward PLs. |
Using a more complex shopping basket, researchers may better understand how various degrees of perceived risk (whether economic, functional, or social) affect the relationship between the smart shopping mechanism and brand attitudes. From a managerial standpoint, the results can assist international marketing practitioners in developing strategies to target smart shoppers. Some degree of standardization in segmentation, positioning, and communication strategies should be relied upon. |
| Salazar-Ordóñez et al. (2018) [ |
People with positive perceptions of PL value show positive attitudes toward refined olive oil (ROO) only. Consumers may associate PLs of olive oil with ROO rather than extra-virgin olive oil, and PL perceived value may reinforce ROO features. |
The results indicate the role of feelings aroused by the potential anticipated consequences of product use, healthy lifestyles, shopping habits, the perceived value of PLs, and perceived taste. The perceived value of PLs determines the formation of attitudes toward ROO. It is fundamental for small and medium enterprises to undertake effective marketing strategies to highlight the added value of their products. |
| Liu et al. (2018) [ |
Higher levels of BESC (brand engagement in the self-concept) resulted in greater purchases of NB products, and BESC affects consumer preferences for broad brand categories (such as NBs or PLs). Decreased preference for NBs (compared to PLs) suggests that the importance of brand self may decrease when consumers (with higher BESC disposition or presenting brand engagement manipulation) experience a self-concept threat unrelated to brand self. |
NBs should highlight aspects such as quality and taste in their marketing efforts; such attributes are unlikely to activate the overall self-concept of highly branded consumers and, thus, negatively affect preferences for NBs over PLs. NBs and PLs competing for the same consumer groups can benefit from understanding and carefully considering the interaction of how people perceive themselves and their branded self in developing marketing strategies for their respective target markets. |
| Valaskova et al. (2018) [ |
Regardless of respondents’ demographics, consumers purchase all categories of PL products, with dairy, durable goods, and paper hygiene being the most preferred. For each PL product category, consumers identify key factors that drive them to purchase. Price is the most important factor considered when purchasing dairy products, quality in the case of hygiene products, product composition for detergents, advantageous packaging for animal food, packaging and design for frozen goods, and the range of products for cosmetics. Customers who are more likely to purchase PL products identify the reasons for their purchase as cost effectiveness, quality, and loyalty to the retailer. |
PLs should increase the range of products available, and thus intensify inter-brand and price competition. PLs should change the relationship between retailers and their suppliers. Consumers perceive PL products much more positively compared to the past, when PL products were perceived as low-priced products of inferior quality. Therefore, PLs should now aim at increasing market shares and introducing new product categories. |
| Vázquez-Casielles and Cachero-Martinez (2018) [ |
The introduction of economy (EPLs) or premium PLs (PPLs) increases “quality variation” within the PL brands. The introduction of top-quality PPLs can adversely affect customer trust. The introduction of EPLs may be beneficial for the second-tier NBs because the retailer’s assortment includes average options in the quality dimension. The introduction of PPLs decreases the probability of choosing EPLs and standard PLs much more than the probability of choosing premium products. When EPLs and PPLs are introduced, the probability of choosing standard PLs decreases, especially for high-volume shoppers and PL-loyal customers. Loyal PL customers and high-volume shoppers are more likely to appreciate the introduction of EPLs and PPLs. |
Retailers can position EPLs as discount brands, creating stand-alone brand names (i.e., pseudo-brands) instead of retailer brands (umbrella brands), and by using other prominent shelf areas by displaying only discount products. The retailer can compete by introducing PPLs that offer the customer new products, experiences, and concepts that NBs do not offer. If retailers can produce PPL products that are something different, unique, or new in the category, they will gain greater market share and better results. The threat of introducing PLs can be used to negotiate better retail margins with second-tier and premium-quality NBs. |
| Garczarek-Bąk (2018) [ |
Consumers are influenced by many factors when choosing PL products. Service quality rating is a statistically significant differentiating variable between men and women for only one retailer. Knowledge of the price of PL products does not influence the decision to purchase PL products. The relatively higher left frontal activation (i.e., higher approach motivation) during the pre-decision period in some cases predicted a purchase decision. |
Retailers should analyze the determinants of PL product selection in detail because the eye tracking study did not reveal differences between women’s and men’s esthetic sensitivity toward the presented PL products. |
| Meliana (2018) [ |
The price of PL products is lower and more reasonable compared to similar products of manufacturer brands. Strategies of locating the minimarket close to houses promote shopping interest in older consumers. |
For PL products, quality should be analyzed in conjunction with price because the index of customer confidence in the quality of PL products has a high value. |
| Modica et al. (2018) [ |
The comparison of products of major brands and PLs showed higher positive rating values for the products of major brands than for the PL products belonging to the comfort food category. A higher purchasing tendency has been found toward foreign food products in comparison with local food products during the visual and tactile exploration phase. Higher mental effort occurs when interacting with foreign products during the visual exploration phase and the visual and tactile exploration phases. |
The results could deepen the knowledge on the neurophysiological response to food products characterized by different natures in terms of hedonic value familiarity. |
| Schouteten et al. (2017) [ |
Research setting and brand information may, under certain conditions, influence the sensory and emotional profiles of food products. Information such as brand, content information, health information, and package could alter sensory perception. |
Scientists and food companies should consider the impact of the chosen methodology on organic validity when conducting sensory testing with consumers, as the laboratory context may lead to a more positive evaluation compared with a home-use test. |
| Jara et al. (2017) [ |
Economic PLs (EPLs) build their equity with reinforced packaging, and organic PLs (OPLs) maximize their brand equity by using simple packaging. EPLs do not create perceived value when these brands use simplified packaging. The type of packaging is a significant determinant for differentiating PL equity through its impact on perceived quality. |
Firms can decide to remove secondary packaging from their OPLs. Retail managers should work effectively to develop perceived quality, particularly by aligning their packaging with store brand positioning. It would be important to expand product categories to better appreciate the impact of packaging on value created. |
| Gomez-Suarez et al. (2016) [ |
Price-driven consumers favor NBs over PLs. Customers perceive retail brands to be an alternative with a good price–quality balance. Quality based on brand image and reputation has a significant positive impact on attitude toward PL products. Impulsiveness has a slight positive impact on intention to purchase PL products. |
Retail managers should continue to invest in producing innovative products and explore new ways of improving the overall shopping experience. Retailers could minimize perceived risk by offering product warranties, encouraging product trials, and implementing customer-friendly product return processes. Impulsiveness positively influences PL purchase intention, so retail managers can use packaging design, attractive point-of-sale promotions, and communication to encourage unplanned PL purchases. |
| Marques dos Santos et al. (2016) [ |
Some brain structures are more active/inactive for NBs than for PLs, both marked with real market prices. Price is a strong factor influencing purchase decisions. Brain activation/deactivation patterns suggest that accepted models of brain functioning are not adequate to explain brand decisions. There is an approach to understanding how such brand categories are perceived, revealing the neural origins of the associated psychological processes. |
This study may be categorized as discovery research or pure research, aiming to contribute to the construction of a brain-based model of brand perception. |
| Thanasuta (2015) [ |
Price-conscious consumers are most likely to purchase PL products in low-differentiation categories. |
PLs should maintain a low-price strategy while striving to continually improve quality to attract additional quality and value-conscious consumers. The ability to offer an acceptable-quality product at an affordable price will increase the opportunity for PLs to capture value-conscious consumers. When creating NBs, the focus should be on brand image. |
| Schnittka (2015) [ |
The price level of the grocery store moderates the effect of PL tiers on consumer preference for PLs. Premium PLs are more promising for high-priced grocery stores than for low-priced grocery stores and in high-brand-importance product categories, while economy PLs are more promising for low-brand-importance categories. |
Premium PLs are more promising for low-priced grocery stores that offer discounts because they meet consumers’ primary shopping objective of purchasing products at low prices. Premium PLs in higher-priced grocery stores and supermarkets seem to be questionable, with lower profitability and potential negative side effects on the brand image of a particular grocery store due to inadequate offers. |
| Monnot et al. (2015) [ |
Eliminating overpackaging has a significant positive effect on perceived environmental friendliness and a significant negative effect on perceived convenience. Eliminating overpackaging has an influence on the image of mimic PL products, especially on perceived quality, convenience, and environmental friendliness, but no impact on generic PL products. Overpackaging can be legitimately eliminated without affecting the perceived quality of a product positioned as “economical,” while reducing the production costs of overpackaging for the retailer. |
Communication campaigns focusing on the fact that the elimination of overpackaging does not affect product quality and emphasizes the benefits of the product attributes (convenience, price, environmental friendliness) are advisable. In the context of sustainability, retailers may present the elimination of overpackaging to reduce waste and as a possibility of selective waste collection. |
| Diallo et al. (2015) [ |
Consumers purchase Extra PLs not only for price image perceptions, but also because of attitudes toward PLs, while they purchase Carrefour PLs because of store image perceptions and attitude. Age and income are more strongly associated with buying Extra PLs, while gender is more strongly associated with buying Carrefour PLs. The Brazilian market shows some deviations from both developed and other emerging countries. |
Extra retail managers should focus on the image of their stores, while Carrefour should pay attention to the price positioning of PLs. The Carrefour chain should focus on younger and less wealthy consumers, who constitute a huge segment in Brazil. Retail managers operating in Brazil should pay attention to attitudes toward PL products and purchase intention to increase individual customers’ product purchase choices and sales. Retail managers should focus on improving the perception of store image in an emerging country, such as Brazil, to increase sales of Ps. |
| Zielke and Komor (2015) [ |
Price–role orientations, store format, and PL preferences differ in high- and low-income countries, and low incomes increase price consciousness. Country and low income have a positive effect on discounting preferences, indicating that in emerging countries, low-income groups have stronger discounting preferences compared to high-income groups. German customers have at least marginally higher preferences for PLs and discounters in low-price functional categories because they are as price- and value-conscious as Polish customers. Price–quality inferences and prestige sensitivity are less important. |
A “soft discount” concept with a higher share of NBs may be more appropriate for emerging markets than a “hard discount” concept. Retailers should adapt the strategic positioning of store formats in emerging countries, considering cross-national differences in price–role orientations. Hypermarkets currently do not adequately address the higher positive role of the high-priced category in the emerging market analyzed, although the preference for hypermarkets is higher than in a developed country. Emerging country retailers can compete with international retailers by more effectively incorporating price–role orientation through store formats, but with economic development, price–role orientation and preferences may change and become more like those in developed markets. |
| Fall-Diallo et al. (2015) [ |
The buying behavior toward PLs depends not only on the macroeconomic situation and the product category, but also on PL variety. Most established relationships between P buying behavior and its antecedents differ when the macroeconomic situation changes (from expansion to a crisis). |
Retailers should no longer manage PL products as a homogeneous range of products. The macroeconomic situation should be carefully monitored based on product category characteristics. Retailers should more closely monitor consumers’ prior experience with PLs, as this explains the buying behavior of PL consumers in both expansion and crisis periods for low- and high-frequency categories. |
| Delgado-Ballester et al. (2014) [ |
Store image has different effects on four categories of perceived risk, the strength of which varies with value consciousness. Perceptions of price unfairness with manufacturer brands are attenuated by the financial and functional risk of buying PLs, but increased by social and psychological risk. Price differences are interpreted in terms of quality differences, as consumers frequently assume that price and quality are highly correlated: “you get what you pay for.” |
For retailers, the key implications concern the awareness and management of customer perceptions of relative risks, and the impact of value consciousness on the use of store image as a heuristic decision-making cue. The retailers need to invest in the creation and maintenance of a positive store image in consumers’ minds, as it has a significant impact on reducing the perceived risk associated with PLs. For manufacturers, it is a necessity to demonstrate clear product differentiation as a justification for higher prices. |
| Bauer et al. (2013) [ |
In the conventional food range, PLs are perceived to be less healthy, less hedonic, less environmentally friendly, and less safe compared to a local and global brand, and are characterized by a lower price premium and purchase intention. Certified organic PLs are perceived to be almost as healthy, hedonic, environmentally friendly, and safe compared to local and global brands and are characterized by the same price premium and purchase intention. Brand is more important than label, and manufacturers’ brands are the most effective in profiting from the use of organic labels. |
Brand owners must ensure that the organic label is consistently communicated, which can be used to develop more organic food product lines. The owners of strong brands need to assess whether organic labeling might erode the brand value of the established products or cause the value to stagnate. The use of organic certification is primarily suitable to PLs, which would benefit the most from the effect of the organic label. |
| Fall Diallo et al. (2013) [ |
Perception of store image, price image of PLs, value consciousness, and attitude have a significant and positive influence on the purchase behavior of PLs. The indirect effect of perceived store image on store brand choice confirmed that consumers use store image, including service, layout, and merchandise, as heuristics to infer the quality of PL products before choosing. |
Retail managers must offer PLs that attract consumers not only in terms of price and quality, but they must place greater emphasis on both price image and store, as these factors influence consumer purchase behavior. For retail managers, these results may mean that PLs are becoming increasingly popular among more groups of consumers, including those with high household incomes. Retailers would benefit if they offer higher value-added products (i.e., premium products) to attract and retain customers loyal to PLs. |
| Herstein et al. (2012) [ |
Individualism and materialism influence the perceived importance of brand dimensions. |
International retail chains should identify the profile of specific markets or closely related markets and develop internationalization and localization marketing strategies. Retailers should emphasize the extrinsic characteristics of their PLs, such as packaging design, country of origin, and the brand name. |
| Wyma et al. (2012) [ |
Consumer choice of PL products is associated with the product category. Brand preference depends on the demographics for each product, and psychographic factors are not significant in terms of product choice. Consumers are not well informed about PL products in general. The image of PL products may be at risk due to the tendency to associate cheaper products with lower quality. |
Retailers and manufacturers should determine the demographic and psychographic profile of the product-specific target market when producing or marketing PL products. A broader survey, covering a wider range of products, should be conducted with a representative sample to understand the reasons for consumers’ brand preferences. The types of PL products offered in the market need to be revised, as not all products appear to be equally viable. |
| Tifferet and Herstein (2010) [ |
Individualistic consumers are less likely to purchase PLs. Cultural groups show marked differences in the importance they attribute to the country of origin. Consumers from immigrant cultures placed more importance on the country of origin of PL products compared to Hebrew-speaking consumers. |
Marketers who deal with PLs should invest less in marketing their products to individualist consumers because they are less likely to purchase PLs. Local distributors should not invest heavily in creating different branding strategies for the four subgroups of consumers. Marketers should focus their branding strategy on a common marketing concept that reflects the country’s values. |
| Glynn and Chen (2009) [ |
Quality variability, price consciousness, price–quality association, and brand loyalty influence consumers’ willingness to buy PL products. The impact of price consciousness and quality variability on PL product purchasing depend on product category and PL market share. For retailers, PL value is less important in some categories. |
Retailers should pay particular attention to maintaining and improving the quality of their PL products, attempting to increase PL share by improving the ingredient quality as well as the packaging, design, and labeling. Retailers can face competition from branded manufacturers by targeting PL consumers from different demographic groups. Producers should emphasize price–quality aspects in their marketing communications because the relationship between price and quality has a positive impact on the performance of NBs. |
| Anchor and |
The general opinion of Tesco’s PLs is slightly less positive among Czech than British customers. Czechs buy more standard products, while the British slightly prefer the value brands. In both countries, the quality of Tesco products is perceived to be better than other brands. Tesco’s PLs enjoy a higher level of trust than other established brands. |
Tesco needs to adjust its branding strategies and facilitate full penetration of its brands into all product categories. The results of the research can help Tesco in its expansion in Central and Eastern Europe in general and with its branding. |
| Kara et al. (2009) [ |
Consumers’ perceptions of PLs were significantly influenced by their levels of consciousness as well as previous experiences. Consumer consciousness positively influences perceptions of PLs and, subsequently, their purchase of the brand. Consumers use the brand name primarily as a cue to judge the quality of the product. |
Retailers should continuously focus their efforts on trying to create a strong brand image for their PLs. It is important to invest in promotional campaigns to familiarize consumers with their brands and encourage them to make their first purchase. Consumers’ consciousness contributes to a positive perception of PLs and, therefore, marketing strategies should be designed to emphasize the “value” aspects of the offering. Effective advertising and promotion should position these products as products of very high quality and value, and as accessible ones. |
| Albayrak and Aslan (2009) [ |
Consumers of manufacturer brand products place more importance on brand and quality, while PL consumers are more price sensitive and more open to trying new brands. |
Retailers should use strategies other than simply maintaining low prices and making products available to encourage customers to buy PL products. PL products become as attractive as manufacturer brand products when effective marketing communication, adequate packaging, and product diversity are offered to consumers. |
| Cheng et al. (2007) [ |
Consumers perceived brand types differently, meaning that NBs were perceived to be significantly better than international PLs, while international PLs were perceived to be better than local PLs based on all attributes except price. For international and local PLs, product imitation strategies are used. There is no difference in price perception between NBs and international PLs. |
It is important for international PL managers to emphasize that purchasing high-quality and innovatively labeled products is associated with value for money. Managers of international PLs should be cautious in applying pricing strategy across different types of product categories. |
| Mieres et al. (2006) [ |
Relying on the external attributes of a product to evaluate its quality, such as brand name and price, is a key element for a consumer to make a purchase decision for NBs vs. PLs. Consumers are becoming more conscious of the consequences of their purchasing decisions, beginning to associate greater risk with their purchases, and trusting NBs more. |
Retailers need to keep in mind that PLs are still seen as an inferior alternative to NBs, and are considered to pose a greater purchasing risk. Retailers need to explain to consumers that the lower prices of their brands are not a consequence of inferior quality, but rather are the result of major cost savings, for example in the way they are marketed. The development of commercial policies aimed at enhancing brand image or corporate identity can help to increase the familiarity with and prestige of PLs, and prevent them from being regarded as an alternative. |
| Akbay and Jones (2005) [ |
Higher-income consumers are more likely to purchase NB products and, therefore, manufacturers have often lowered prices to slow, or effectively manage, the penetration of PL products. Lower-income consumers are shown to perceive more easily the binding constraints of income and make purchase decisions to maximize their utility. Income plays a significant role in purchase decisions. PL products are strong substitutes for NB products, whereas NB products are weak substitutes for PL products. |
n.a. |
| Kurtulus et al. (2005) [ |
Price consciousness is the most effective driver of consumer preference for retail brands. Quality-conscious consumers, regardless of shopping mavenism and brand loyalty, attach importance to time constraints, which leads to store loyalty. Quality consciousness is strongly correlated with brand and store loyalty. People who have time constraints may show loyalty to stores that offer product variety and parking spaces, and which are close to where they live. |
Retailers should consider these results when developing marketing strategies for their PLs. Retailers should consider consumers’ price sensitivity in their price promotions and pricing policies to increase the effectiveness and efficiency of marketing activities. It is worthwhile to analyze the impact of consumers’ psychographic factors on their willingness to purchase PL products by including evenly distributed samples (e.g., gender, education, income). |
| Semeijn et al. (2004) [ |
The appeal of manufacturers’ brands may be waning as consumers become well informed about commodity products. Developing, nourishing, and sustaining store image can create opportunities for differentiation and positioning relative to other chains, and lead to profitable PL sales. Differences in perceived store image are a consequence of variation in retail strategy, store design, and commitment to meeting customer needs. |
Retailers should take the lead in the further development of PLs. New PL products may have greatest potential in low-risk product categories. Retailers should, therefore, focus on aspects such as store environment, merchandise quality and value, and customer service. |
| Veloutsou et al. (2004) [ |
Price and packaging are more considered when buying NB products, while PL products are perceived to be high-quality products. Greeks’ and Scots’ experiences with PLs, the selection criteria they use, and their views on PLs are different. Greeks are less familiar with PLs, consider communication and impulse factors more when purchasing PL products, and are less willing to buy PL products than Scots. The customers who are satisfied with PL products are more loyal to a certain supermarket, so the PL range should be carefully managed. |
Retailers who want to introduce and support PL products in the European Union over the long term must remember certain regional differences, as customers living in different regions have different experiences with and expectations from PL products. The increasing recognition of brands as sources of sustained competitive advantage highlights the importance of the assumptions and models underlying the brand strategies used by organizations. Constant market monitoring is a prerequisite for the success of production and retail brands. |
| Miquel et al. (2002) [ |
The greater the knowledge the consumer possesses of the product category being evaluated, the greater the possibility that the PL products will be preferred. Perceived differences between the two brands are in favor of the NB products and against buying PL products. The level of involvement depends on the consumer rather than the product and situational factors that may be present at the time of the purchase decision. Consumer knowledge of the product category and perceptions of differences between NB products and PL products influence purchase decisions. |
If manufacturers are to maintain their position as leaders, they need to know that distribution companies are devoting increasing resources, time, and effort to developing and promoting their PLs. Trust, placed in the store and the brands, can be turned into a distributor’s competitive advantage, not only in competing with manufacturers, but also in competing with those distributors who also offer their PLs. |
| Vaidyanthan and |
The association of branded ingredients with PL products can have a positive impact on consumers’ evaluation of an unfamiliar product. |
Product partnerships between PLs and NBs have potential benefits and future profits. |
Objectives and measurement items of studies included in the SLR.
| Author, Year | Objective | Measurement Items |
|---|---|---|
| Temmerman, et al. (2021) [ | To analyze the impact of the presence of the Nutri-Score and its five categories on consumers’ perceived healthiness perceptions and purchase intention. | Study 1: |
| Kadekova, et al. (2020) [ | To analyze the impact of packaging on consumer purchasing decisions in the yoghurt segment. | Questionnaire: 17 items, scale of 1 to 5 |
| Czeczotko, et al. (2020) [ | To analyze the behavior of British and Polish consumers towards PL products, i.e., the frequency of purchasing PLs, the motives for purchasing products offered under PLs, the consumers’ opinions on PL development, and the length of the period of purchasing PL products. | 36 items: |
| Anitha and Krishnan (2020) [ | To examine the impulse purchase behavior of PL products in modern retail outlets and the major factors influencing it. | 26 items, 5-point Likert scale |
| Košičiarová, et al. (2020) [ | To analyze customer preferences in the context of loyalty to the brand of selected food products in the segment of yoghurts. | Questionnaire: 10 items |
| Singh and Singhal (2020) [ | To understand consumers’ attitudes and preferences, as well as behavior, focusing on 3 types of PLs. | 23 items (5-point Likert scale) |
| Košičiarová, et al. (2020) [ | To analyze the influence of packaging and marketing communication tools on consumer purchasing decisions in the dairy segment. | Questionnaire: 10 items (5-point Likert scale), |
| Prediger, et al. (2019) [ | To explain how store flyer features affect the store traffic and the consumers’ intentions to buy PLs. | Experiment: |
| Gómez-Suárez, et al. (2019) [ | To find out the extent to which smart shopping and its effect on consumer attitudes towards PLs and national brands is influenced by consumers’ cultural values. | Study 1: 18 items on a 9-point Likert scale—“guiding principle of my life” |
| Salazar-Ordóñez et al. (2018) [ | To examine value for consumers of own-label or PLs. | 7-point Likert scale for 13 items: |
| Liu et al. (2018) [ | To examine consumers’ preference for national brands and PLs and their tendency to include brands as part of their self-concept. | Study 1: 12 items (7-point Likert scale) |
| Valaskova et al. (2018) [ | To determine factors and variables that significantly influence and shape the consumer’s perception and attitude towards the purchase of PL products. | 6 items: 5-point Likert scale: |
| Vázquez- | To analyze how the introduction of economy and premium PLs affects national brands and standard PLs for different customer segments. | 18 items: 5-point Likert scale |
| Garczarek-Bąk (2018) [ | To investigate the factors affecting PL products’ possible purchase decisions for different retailers. | PPE: 6-point scale, from 1 (poor) to 6 (high) |
| Meliana (2018) [ | To explain how PLs can create an attractive store image and become a shopping preference for consumers. | 8 items (5-point Likert scale) |
| Modica et al. (2018) [ | To investigate the reactions of the EEG and the autonomic activities, as elicited by the cross-sensory interaction (sight and touch) across several different products. | Each phase with eyes closed for 15 s and rating on the scale from −5 to +5: |
| Schouteten et al. (2017) [ | To analyze the role of the research setting and brand information on the overall acceptance and sensory and emotional profiling of 5 strawberry yogurts. | 1. Emotional profiling—18 emotional terms: |
| Jara et al. (2017) [ | To analyze PL equity by considering two PL’s positioning strategies: those with high perceived added value (the organic store brands), as opposed to economic brands. | 11 items (5-point Likert scale) |
| Gomez-Suarez et al. (2016) [ | To analyze the relationships between the different phases of the evaluation of PLs (attitude, preference, and purchase intention) in an international context. | 1 item: scale (0 = NB and 1 = SB) |
| Marques dos Santos et al. (2016) [ | To explore brain-based differences in perception of national brands and PLs. | 15 explanatory variables (EVs): |
| Thanasuta (2015) [ | To investigate the relationship between consumer decision-making styles and actual purchases of PL products, using price consciousness, quality consciousness, brand consciousness, value consciousness, and risk perception. | 7-point Likert scale for 23 items: |
| Schnittka (2015) [ | To identify the moderating impact of the store, category, and PL characteristics on consumers’ preferences for premium vs. economy PLs. | 7-point Likert scale: |
| Monnot et al. (2015) [ | To examine how eliminating overpackaging influences consumers’ perception of products sold under generic and mimic PL and purchase intention. | 1. 5-point Likert scale for 17 items: |
| Diallo et al. (2015) [ | To investigate the role of image and consumer factors in influencing the choice of PLs between two retail chains (Carrefour and Extra). | 7-point Likert scale for 28 items: |
| Zielke and Komor (2015) [ | To extend cross-national research on price role orientations by focusing on culturally similar but economically different countries, relating differences to preferences for PLS and low-price store formats, and analyzing these effects for functional vs. hedonic and low- vs. high-price products. | 1. 7 items (7-point Lichtenstein’s scale) |
| Fall-Diallo et al. (2015) [ | To investigate how previous experience with PLs and marketing policy variables affect PL purchasing behavior in two specific periods (expansion and crisis). | Variables to each product and period: price, feature, display, loyalty (0 (no) or 1 (yes)) |
| Delgado-Ballester et al. (2014) [ | To develop and test a conceptual model of the moderating effect of customers’ value consciousness on the relationship of store image with four dimensions of the perceived risk associated with the purchase of a PL over a manufacture brand, and the direct effect of those variables on the perceived unfairness of manufacture brand prices. | For each factor, a 10-point scale: |
| Bauer et al. (2013) [ | To analyze if an organic labeled product generates positive consumer brand perceptions and, thus, influences consumers’ food buying intentions. | Study 1: 12 German consumers using the laddering technique |
| Fall Diallo et al. (2013) [ | To investigate how consumer and image factors, as well as store familiarity, influence PL purchase behavior. | 7-point Likert scale for 24 items: |
| Herstein et al. (2012) [ | To investigate the association between 3 personality traits (individualism, materialism, and the “need for cognition”) and 2 characteristics of shoppers who buy PLs, and the importance they attach to the “brand dimensions”. | 5-point Likert scale: |
| Wyma et al. (2012) [ | To explore and describe consumers’ preferences for different PLs and national brands in a South African context. | 25 items, choose the brand which fits one’s preference |
| Tifferet and Herstein (2010) [ | To analyze whether individualism affects consumers’ preference for PLs vs. national brands; assess the effect of individualism on the perceived importance of brand image dimensions (country of origin, packaging design, and manufacturer reputation); and assess the degree of cross-cultural differences in individualism. | 5-point Likert scale: |
| Glynn and Chen (2009) [ | To examine the differences in the level category of risk perception and brand loyalty effects on consumer proneness towards buying PLs. | 5-point Likert scale for 16 items: |
| Anchor and | To show how relatively little is known about the consumer perceptions of PLs in the newly emerging markets of Central and Eastern Europe. | 3 items: 7-point semantic differential (SD) scale |
| Kara et al. (2009) [ | To examine consumers’ behavior with regard to PL purchasing by using a conceptual model, which incorporates factors such as brand, price and risk perceptions, involvement, experience, and familiarity, as well as psychographic and demographic factors. | 27 items (5-point Likert scale) |
| Albayrak and Aslan (2009) [ | To identify the attitudes toward PL products and demographic features of PL consumers and of manufacturer brand consumers. | 5-point Likert scale: |
| Cheng et al. (2007) [ | To investigate the differences in the consumer perceptions of product quality, price, leadership, and personality brand among national brands, international and local PLs. | 2 products x 3 types of brand x 4 items for 1 product |
| Mieres et al. (2006) [ | To analyze the effects that a set of variables related to purchasing behavior have on the difference in perceived risk between PLs and national brands. | Each item for kitchen rolls and shampoo: |
| Akbay and Jones (2005) [ | To determine whether purchase patterns are differ for two income groups, and whether these differences are consistent with economic theory. | A: |
| Kurtulus et al. (2005) [ | To construct a model to determine the effect of the psychographics of consumers on their tendency to purchase PLs. | 5-point Likert scale: |
| Semeijn et al. (2004) [ | To investigate how store image and the perceived risk associated with product attributes affect the consumer evaluation of PLs. | Study 1: 11 items on a 7-point Likert scale |
| Veloutsou et al. (2004) [ | To compare the importance of choice criteria when purchasing PLs and national brands, and the perceived characteristics of the products under PLs and manufacturer brands in two regions at different stages of PL development. | Study 1: |
| Miquel et al. (2002) [ | To model the decision process involved in a purchase when choosing PLs over national brands, and investigate why the same consumer may choose a store brand in one product category and not in another. | (1) 2 items: 5-point Likert scale |
| Vaidyanathan and Aggarwal (2000) [ | To examine how a national brand’s extension to a PL product (through ingredient branding) affects the evaluation of national brands and PLs. | PA: 10 items on a 7-point SEM scale |