| Literature DB >> 34898549 |
Christine Fahim1, Larkin Davenport Huyer1, Tom Taehoon Lee1, Anubha Prashad2, Robyn Leonard2, Satya Rashi Khare2, Jennifer Stiff2, Jennifer Chadder2, Sharon E Straus1.
Abstract
BACKGROUND: The interval between suspected cancer and diagnosis for symptomatic patients is often fragmented, leading to diagnosis delays and increased patient stress. We conducted an exploratory qualitative study to explore barriers and facilitators to implementing and sustaining current initiatives across Canada that optimize early cancer diagnosis, with particular relevance for symptomatic patients.Entities:
Keywords: cancer diagnosis; early cancer diagnosis initiatives; evaluation; health services research; implementation
Mesh:
Year: 2021 PMID: 34898549 PMCID: PMC8628805 DOI: 10.3390/curroncol28060369
Source DB: PubMed Journal: Curr Oncol ISSN: 1198-0052 Impact factor: 3.677
Initiative characteristics.
| Initiative Characteristics | Number of Initiatives | |
|---|---|---|
| Size | ||
| National | 1 | |
| Provincial | 8 | |
| Regional/Local | 8 | |
| Point of Entry 1 | ||
| Primary care provider/usual care | 12 | |
| Screening | 3 | |
| Patient navigator | 2 | |
| Hospital specialist referral | 6 | |
| Emergency room | 2 | |
| Walk-in/Urgent care clinic | 2 | |
| Disease Type 1 | ||
| Breast | 3 | |
| Melanoma | 1 | |
| Endometrial | 1 | |
| Ovarian | 1 | |
| Thoracic | 3 | |
| Pancreatic | 1 | |
| Colorectal | 1 | |
| All-cancers | 4 | |
| Initiative Focus | ||
| Symptoms | 11 | |
| Optimizing provider processes (e.g., primary care provider education, standardizing surgical triage system) | 6 | |
| Underserved and/or Indigenous focused care | ||
| Yes | 8 | |
| No | 9 | |
| Digital and/or Virtual Elements Included (e.g., online standardized referral form) | ||
| Yes | 9 | |
| No | 8 | |
| Collecting Evaluation Metrics | ||
| Yes | 13 | |
| No | 4 | |
1 Initiatives may have had more than one point of entry and thus N will equal more than 17 initiatives. For example, a single initiative may have had 3 different points of entry.
Participant quotes demonstrating barriers to initiative implementation and/or sustainability.
| Barrier | Description | Example Quote(s) | Implementation/Sustainability Barrier | Patient/ |
|---|---|---|---|---|
| Lack of access to primary care providers | Patients lack access to primary care physicians. These patients typically enter the system via emergency rooms or walk-in clinics, which may delay time to diagnosis. Lack of primary care access is exacerbated for underserved communities and individuals with limited health literacy. | “The family medicine access here is poor…I believe probably half those patients are entering through the emergency room.”—Oncologist | Implementation | Patient/System |
| Lack of access to early diagnostic programs due to geography | Patients in rural communities are required to travel further (often to urban areas) to access early cancer diagnostic programs or to receive a cancer diagnosis. This was specifically highlighted among individuals with lung cancer. | “With the big challenge for us, though, also is geography. We serve about two million people in [location]. It’s quite spread out right, as people who will come and travel five or six hours to see us. That’s a big commitment, right, for them.”—Surgeon | Implementation | Patient/System |
| Lack of cooperation from colleagues | Practitioners may have limited buy-in (e.g., unwillingness to use early cancer diagnostic pathways, guidelines). This was pronounced when initiatives impact perceptions of existing hierarchies/roles (e.g., use of multidisciplinary clinics). Additional barriers include lack of cooperation between multiple organizations and lack of buy-in among an organization’s administration. | “And that’s the biggest thing I’ve encountered in terms of learning how to navigate this bureaucracy where everybody’s trying to protect their own little silo or whatever. Instead of trying to work together”—Surgeon | Implementation/Sustainability | Provider |
| Lack of government/ | Often, government buy-in is associated with funding, resources, oversight or guidance; without this buy-in, initiative leaders are required to secure these resources and collaborations independently. | “I think the geopolitical climate can be a barrier depending on what’s going on. And as you know, in [province] right now, there’s some sticky issues. | Sustainability | System |
| Limited staff capacity to support/sustain initiative | Early cancer diagnostic initiatives often require significant administrative efforts to coordinate and sustain. These tasks are compiled to busy providers’ tasks which adds increased burden and decreases motivation for providers to participate in the initiative. | “I think the big one for the navigators can they’ve gotten really busy, which is fantastic. You know, they’re really busy because there’s no resources like they’re doing a lot of clerical stuff and that remains a barrier. So they spend a lot of time faxing and know entering data and typing and computers and that kind of stuff. And that’s not really the best use of their time.”— | Implementation/Sustainability | Provider/System |
| Lack of awareness about initiatives or guidelines | Among providers, particularly primary care providers, there was lack of awareness on how to use or access early diagnostic initiatives, particularly new diagnostic pathways/guidelines. | “And it was exceptionally frustrating as a family physician because you literally spent hours banging your head against the wall, doing personal emails to everybody under the sun to try to get somebody to care for your patient. And it’s that frustrating for me. Imagine it’s like for the patient right now. It’s certainly unacceptable.”—Medical Director | Implementation | Patient/Provider |
| Non-adherence to screening/diagnostic guidelines | Providers perceived these guidelines to change frequently and also perceived guidelines to have different thresholds for decision making (e.g., when a test should be ordered) which leads to inconsistent care across providers. Primary care practitioners felt it was their responsibility to remain up-to-date on changing guidelines, which was challenging given already busy schedules. | “Since I know the breast world, if you look at, women who have a symptom and they say, “well, I’m 30, so I don’t need a mammogram, because I heard that women under the age of 40 don’t need a mammogram”. They’re [the women] not sophisticated to enough to know between diagnostic and screening. And then all of this data that comes out that mammograms are over calling unnecessary and choosing wisely. And, we [the family physicians] have to really think about the impact that has on the frontline women and engage them in that conversation, because we’re [family physicians] not doing a great job of that right now.”—Medical Director | Implementation | Provider |
| Burden on primary care providers | Primary care practitioners expressed frustration regarding the added burden on primary care practitioners to use early cancer diagnostic initiatives (e.g., completing several referral forms for patients, administrative tasks to ensure patient is referred appropriately). | “And the from the primary care provider perspective, there is no organized and coordinated intake process for suspicious patients with suspicious cancer symptoms or signs. It’s on the backs of family doctors to figure out how to get a positive diagnosis.”—Senior Project Manager | Implementation/Sustainability | Provider/System |
| Lack of data to facilitate reporting of initiative | Limited resources preclude administrators from routinely collecting initiative impact data. Budget cuts to initiatives often force administrators to sustain clinical work at the expense of ongoing data collection. These lack of data then pose a challenge to initiative sustainability, as policymakers require this impact data to make decisions for ongoing funding. | “Even to get going, we need background data that helps us secure funding for the projects identify. You know, the problem kind of defines the problem attention”…[Data can] get you off the ground…with funding. [Data will] get you more funding and more buy in with the return on investment argument.”—Senior Project Manager | Sustainability | Provider/System |
| Limited funding/ | Limited funding is a barrier to both the expansion and sustainability of early diagnostic initiatives. Participants perceived the COVID-19 pandemic as a challenge to early cancer diagnostic funding. Additionally, lack of necessary equipment or physical resources (e.g., CT or MRI) was a barrier to implementing initiatives; this was a challenge observed in many rural regions. | “We don’t even have a scan or MRI or any of those, diagnostic equipment up north. We can do some X-rays. We can do certain basic lab tests. But anything that goes beyond in terms of investigation, we would have to send the person to [central city] for further testing.”—Planning and Programming Officer | Implementation/Sustainability | System |
| Technological gaps | Fax machine delays, lack of EMR accessibility and image retrieval software impacted the efficiency of early cancer diagnostic initiatives. | “The bottleneck in our system right now is the papers get handed around and it takes a long time from the time a family doctor sends it in and it sits on a fax machine, goes to the guy, the guy looks at it, the guy sends it back and the next guy looks at it. So the data we’ve tracked recently, that takes five to seven days just to get the paper to the person that’s going to do the tests.”—Surgeon | Implementation/Sustainability | System |
Participant quotes demonstrating facilitators to initiative implementation and/or sustainability.
| Facilitator | Description | Quote | Implementation/Sustainability Facilitator | Patient/Provider/System Facilitator |
|---|---|---|---|---|
| Facilitator to initiative implementation/sustainability | ||||
| Leadership and organizational buy-in | Engaging organizational (e.g., department chairs) and government (e.g., ministries of health) leadership facilitates increased stakeholder awareness of initiative, coordination among sites (thereby facilitating scale up), and improved resource allocation. This was particularly noted for provincial-level initiatives that require multi-level organizational buy-in. | “It was an institutional project. The administration was behind us and made it a priority. The project needed that. It took the administration supporting us to do this project.”—Program Director | Implementation/Sustainability | Provider/System |
| Data availability on initiative processes and impact | Impact data on initiative success (e.g., who the initiative served; impact on patient-important and clinical outcomes) was of value to both internal and external initiative stakeholders and facilitated buy-in. These data can also be used to iteratively make improvements to initiative processes and reach. | “I think it’s just capturing all those wait times. So we were able to show to go back and look. Now we’ll be able to show that we sort of cut the wait time to get to a transition by, I think more than a half. Like more than 50 percent.”—Oncologist | Implementation/Sustainability | Provider/System |
| Leveraging networks to maintain coordination among stakeholders | A network of colleagues working together towards a shared goal was essential to expediting diagnostic processes and sustaining early cancer diagnostic initiatives. These networks were particularly useful to facilitate collaboration across clinical departments or specialties. | “[We have] got the advantage of being a…clinical network…We’ve got that relationship with…15 others besides us and so we can draw them in and work very collaboratively as needed. They’ve got very broad networks as well. So we can leverage that out as required to help with the work that we’re doing”—Senior Administrator | Implementation/Sustainability | Provider/System |
| Smaller sized organizing groups | Some participants reported the utility of an ‘implementation team’ responsible for day-to-day initiative processes. Smaller teams were also perceived to facilitate more streamlined discussion of patient cases. | “The smallness, in that we there’s a small number of people that we can communicate pretty easily. It wasn’t too complicated to do. It wasn’t like we had multiple centers that join together and pull this off.”—Oncologist | Implementation | Provider |
| Use of virtual elements to facilitate care | Virtual platforms to enhance patient population reach (particularly for those living in rural areas), promote patient and provider education, and support initiative efficiency (e.g., EMR capabilities) were identified as a facilitator to implementation and sustainability. | “We’re using virtually a lot at our institution, both for educational, for all of our meetings…patient engagement and support. We have some support groups [for patients]”—Medical Director | Implementation/Sustainability | Provider/System |