Literature DB >> 34704170

Lessons from a Customer Discovery Study: a Technology-Based Cancer Support Program for Asian American Breast Cancer Survivors.

Wonshik Chee1, Sangmi Kim1, Mia Jang2, Eun-Ok Im3.   

Abstract

PURPOSE: A culturally tailored technology-based cancer support program was recently developed and tested among Asian American breast cancer survivors. To explore future opportunities to sustain the program, the research team participated in the SPeeding Research-tested INTervention (SPRINT) program sponsored by the National Cancer Institute. The purpose of this discussion paper is to share the lessons that the research team gained from a customer discovery study through the SPRINT program.
METHODS: During the SPRINT program, a total of 73 stakeholders were recruited through a snowball sampling across the globe. Semi-structured interviews were conducted for customer discovery through WebEX, phone calls, and in-person visits (50 in-person interviews, 4 phone interviews, and 19 WebEx interviews). All the interviews were recorded using audio-taping or writing memos. Also, the research team wrote memos on the issues/concerns related to the project during the interview process. Then, the transcripts and memos were analyzed using a content analysis to provide evidence for the lessons.
RESULTS: The themes reflecting the lessons from the customer discovery study included (a) "who are the stakeholders"; (b) "depending on stakeholders"; (c) "what works or not"; (d) "personal versus family responsibilities"; and (e) "depending on countries' situations."
CONCLUSION: These lessons could provide directions for future development and implementation of technology-based cancer support programs for Asian American breast cancer survivors.
© 2021. The Author(s) under exclusive licence to American Association for Cancer Education.

Entities:  

Keywords:  Cancer; Coaching; Customer discovery; Information; Intervention; Program; Support; Technology

Year:  2021        PMID: 34704170      PMCID: PMC9205581          DOI: 10.1007/s13187-021-02107-x

Source DB:  PubMed          Journal:  J Cancer Educ        ISSN: 0885-8195            Impact factor:   1.771


  16 in total

Review 1.  Tailored and targeted health communication: strategies for enhancing information relevance.

Authors:  Matthew W Kreuter; Ricardo J Wray
Journal:  Am J Health Behav       Date:  2003 Nov-Dec

2.  Smartphone-based Healthy Weight Management Intervention for Chinese American Adolescents: Short-term Efficacy and Factors Associated With Decreased Weight.

Authors:  Jyu-Lin Chen; Claudia Maria Guedes; Audrey E Lung
Journal:  J Adolesc Health       Date:  2018-11-06       Impact factor: 5.012

3.  Self-stigma predicts lower quality of life in Chinese American breast cancer survivors: exploring the mediating role of intrusive thoughts and posttraumatic growth.

Authors:  Celia C Y Wong; Bradley M Pan-Weisz; Tonya M Pan-Weisz; Nelson C Y Yeung; Winnie W S Mak; Qian Lu
Journal:  Qual Life Res       Date:  2019-05-23       Impact factor: 4.147

Review 4.  Web-based interventions in nursing.

Authors:  Eun-Ok Im; Sun Ju Chang
Journal:  Comput Inform Nurs       Date:  2013-02       Impact factor: 1.985

5.  Internet Recruitment of Asian American Breast Cancer Survivors.

Authors:  Eun-Ok Im; Yaelim Lee; Xiaopeng Ji; Jingwen Zhang; Sangmi Kim; Eunice Chee; Wonshik Chee; Hsiu-Min Tsai; Masakazu Nishigaki; Seon Ae Yeo; Marilyn M Shapira; Jun James Mao
Journal:  ANS Adv Nurs Sci       Date:  2016 Jul-Sep       Impact factor: 1.824

6.  Decreasing menopausal symptoms of Asian American breast cancer survivors through a technology-based information and coaching/support program.

Authors:  Eun-Ok Im; Sangmi Kim; Chiyoung Lee; Eunice Chee; Jun J Mao; Wonshik Chee
Journal:  Menopause       Date:  2019-04       Impact factor: 2.953

7.  Understanding the breast cancer experience of women: a qualitative study of African American, Asian American, Latina and Caucasian cancer survivors.

Authors:  Kimlin Tam Ashing-Giwa; Geraldine Padilla; Judith Tejero; Janet Kraemer; Karen Wright; Anne Coscarelli; Sheila Clayton; Imani Williams; Dawn Hills
Journal:  Psychooncology       Date:  2004-06       Impact factor: 3.894

8.  The efficacy of a technology-based information and coaching/support program on pain and symptoms in Asian American survivors of breast cancer.

Authors:  Eun-Ok Im; Sangmi Kim; You Lee Yang; Wonshik Chee
Journal:  Cancer       Date:  2019-11-12       Impact factor: 6.860

9.  Recruitment and Retention of Asian Americans in Web-Based Physical Activity Promotion Programs: A Discussion Paper.

Authors:  Wonshik Chee; Xiaopeng Ji; Sangmi Kim; Sooyoung Park; Jingwen Zhang; Eunice Chee; Hsiu-Min Tsai; Eun-Ok Im
Journal:  Comput Inform Nurs       Date:  2019-09       Impact factor: 1.985

10.  Management of Cancer and Health After the Clinic Visit: A Call to Action for Self-Management in Cancer Care.

Authors:  Doris Howell; Deborah K Mayer; Richard Fielding; Manuela Eicher; Irma M Verdonck-de Leeuw; Christoffer Johansen; Enrique Soto-Perez-de-Celis; Claire Foster; Raymond Chan; Catherine M Alfano; Shawna V Hudson; Michael Jefford; Wendy W T Lam; Victoria Loerzel; Gabriella Pravettoni; Elke Rammant; Lidia Schapira; Kevin D Stein; Bogda Koczwara
Journal:  J Natl Cancer Inst       Date:  2021-05-04       Impact factor: 13.506

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