Literature DB >> 34674921

Developing an audio-based communication tool for NICU discharge of Latino families with limited English proficiency.

Sara Munoz-Blanco1, Renee D Boss2, Lisa Ross DeCamp3, Pamela K Donohue4.   

Abstract

OBJECTIVE: Research shows NICU Latino parents with limited English proficiency (LEP) feel less comfortable asking questions and participating in medical decision-making, which may negatively affect transition to community healthcare. Question prompt lists (QPL), suggested questions sometimes drawn from families and providers, can improve family-centered communication. We explored clinician and parent perceptions to inform development of and pilot a NICU discharge QPL.
METHODS: Focus groups with NICU and primary care providers explored perceived educational needs of Latino parents LEP and barriers to effective transition to community healthcare. Semi-structured interviews with Latino parents LEP explored perceptions of knowledge gaps and recommendations to improve the transition process. A Spanish audio QPL for parents and an English written version for providers were developed and pilot tested for acceptability.
RESULTS: Provider focus groups (n = 27) and parent interviews (n = 19) identified themes: decreased parent activation, knowledge gaps, limited-use interpreters, unfamiliarity with healthcare system, and social isolation as barriers to smooth NICU-to-home transition. Providers (n = 11) and parents (n = 10) favored QPL introduction early in NICU admission, finding it useful to improve communication and transition processes for families.
CONCLUSION: Our QPL may address challenges faced by Latino parents LEP when transitioning home. PRACTICE IMPLICATIONS: QPLs may improve Latino NICU infants' healthcare outcomes.
Copyright © 2021 Elsevier B.V. All rights reserved.

Entities:  

Keywords:  LEP; Latino; NICU; NICU Latino parent; NICU discharge; NICU parent; QPL; Question Prompt List; communication; limited English proficiency

Mesh:

Year:  2021        PMID: 34674921     DOI: 10.1016/j.pec.2021.10.005

Source DB:  PubMed          Journal:  Patient Educ Couns        ISSN: 0738-3991


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