| Literature DB >> 34535408 |
Shanna K O'Connor, Patricia Healey, Nicole Mark, Jennifer L Adams, Renee Robinson, Elaine Nguyen.
Abstract
BACKGROUND: The coronavirus disease Rapid Antigen Testing Expansion Program (Program) employed a drive-thru model to maximize pharmacy staff and the public's safety.Entities:
Mesh:
Year: 2021 PMID: 34535408 PMCID: PMC8364140 DOI: 10.1016/j.japh.2021.08.012
Source DB: PubMed Journal: J Am Pharm Assoc (2003) ISSN: 1086-5802
Program participation incentives and requirements
| Incentives | Requirements |
|---|---|
Reimbursement per sample collection and reimbursement per POCT Reimbursement (one-time payment) for workflow demonstration 2 Becton-Dickenson Veritor System for rapid detection of SARS-CoV-2 machines (BD Veritor+) 3-month supply of testing materials Assistance with streamlining access to state PPE supplies for providers | Track and submit electronic invoices for patient testing and sampling Submit high-quality e-Care plans to CPESN-ID If at least 1 patient with Medicaid medical insurance receives testing services within the given week, submit at least 1 claim to Medicaid for reimbursement Administer rapid antigen tests or collect nasal swab samples for PCR analysis Submit POCT data to IDHW Submit PPE utilization and inventory to IDHW Attend weekly Program conference calls Share best practices with broader group via weekly webinars and one-time e-mail of physical materials related to workflow |
Abbreviations used: POCT, point-of-care test; SARS-COV-2, severe acute respiratory syndrome coronavirus 2; CPESN-ID, Community Pharmacy Enhanced Services Network of Idaho; BD Veritor; Becton-Dickenson Veritor; IDHW, Idaho Department of Health and Welfare; PCR, polymerase chain reaction; PPE, personal protective equipment.
Figure 1Pharmacy coverage of Idaho's Public Health Districts.
Workflows developed
| Workflows adapted for program | |
|---|---|
| Appointment Scheduling (with triage) | Prearrival triage of patients to rapid antigen point-of-care-test or nasal swab collection for PCR analysis at point of scheduling |
| Pretesting and preparation | Mapping traffic flows and signage for drive-thru testing; preparing patient materials; setting up sample collection and storage stations; safe donning of PPE |
| Patient assessment | Final triage of scheduled and drop-in patients to testing modes; gathering patient consent |
| Contactless data collection | Instructions for patients to press their driver’s licenses, insurance information (or social security number if uninsured) against their car windows; photograph the information; manually enter it into the pharmacy scheduling software |
| Testing procedures | Pharmacy staff performed or directed nasal swabs; inserting trays into testing machine; patient counseling and education |
| Post-test disposal and sample delivery | Safe doffing of PPE; disposal of used testing materials and PPE; cold storage of samples for PCR; preparing samples for courier or mailing delivery |
| Billing and documentation | Credentialing as providers with Medicaid and private payers; submitting claims to payers; documenting point-of-care testing results to State Public Health via fax or Web portal; documenting all tests to CPESN-ID for grant fulfillment; ordering test materials from lab; submitting PPE utilization to statewide supply website |
Abbreviations used: CPESN-ID, Community Pharmacy Enhanced Services Network of Idaho; PCR, polymerase chain reaction; PPE, personal protective equipment.
Testing by public health district
| District no. | POCT performed | POCT positive rate, % | PCR samples collected |
|---|---|---|---|
| 1 | 63 | 38.1 | 69 |
| 2 | 129 | 26.4 | 53 |
| 3 | 166 | 30.7 | 98 |
| 4 | 37 | 18.9 | 12 |
| 5 | 163 | 24.5 | 287 |
| 6 | 857 | 30.5 | 442 |
| 7 | 9 | 11.1 | 40 |
| Total | 1424 | 29.4 | 1001 |
Abbreviations used: PCR, polymerase chain reaction; POCT, point-of-care-testing.
Program problems and resolutions
| Problem | Resolution |
|---|---|
| Inconsistent policies and communication preferences among health districts | Program coordinator created a spreadsheet of contact information and policies for single point-of-reference for all pharmacies. |
| Inconsistent State-level and district-level data needs | Program subcontract to software engineer to create community pharmacy–friendly Web portal for data reporting; portal collected all state- and district-specific data in single place and reported via usual mechanism (used by labs) to streamline with overall reporting workflow used at the state. |
| Initially, no mechanism to report COVID-19 POCT results (onboarding delay of months) | While the portal was being created, interim fax reporting was used to ensure that districts had information specific to positive POCT findings. |
| Documentation of patient care | e-Care template that covered required elements of CPT code 99201 created for pharmacies to adapt to individual patient needs. |
| Variable PPE access among public health districts | District-specific approaches for requesting initial PPE determined and communicated to pharmacies. |
| Unmet initial PPE needs | District-specific policies linked in district spreadsheet for single point-of-access for pharmacies. |
| Ongoing PPE needs | Pharmacies integrated into usual practice for tracking PPE burn rate. |
| Need to offer PCR sample collection for negative or asymptomatic patients | Contracting with PCR laboratories in state to streamline transfer of pharmacy-collected samples to PCR facilities. |
Abbreviations used: PCR, polymerase chain reaction; POCT, point-of-care-testing; PPE, personal protective equipment; COVID-19, coronavirus disease 2019; CPT, Current Procedural Terminology.