| Literature DB >> 34377958 |
Amy M Kilbourne1,2, Emily Evans1, David Atkins1.
Abstract
The Veterans Health Administration (VHA), under the U.S. Department of Veterans Affairs (VA), is one of the largest single providers of health care in the U.S. VA supports an embedded research program that addresses VA clinical priorities in close partnership with operations leaders, which is a hallmark of a Learning Health System (LHS). Using the LHS framework, we describe current VA research initiatives in mental health and substance use disorders that rigorously evaluate national programs and policies designed to reduce the risk of suicide and opioid use disorder (data to knowledge); test implementation strategies to improve the spread of effective programs for Veterans at risk of suicide or opioid use disorder (knowledge to performance); and identify novel research directions in suicide prevention and opioid/pain treatments emanating from implementation and quality improvement research (performance to data). Lessons learned are encapsulated into best practices for building and sustaining an LHS within health systems, including the need for early engagement with clinical leaders; pragmatic research questions that focus on continuous improvement; multi-level, ongoing input from regional and local stakeholders, and business case analyses to inform ongoing investment in sustainable infrastructure to maintain the research-health system partnership. Essential ingredients for supporting VA as an LHS include data and information sharing capacity, protected time for researchers and leaders, and governance structures to enhance health system ownership of research findings. For researchers, incentives to work with health systems operations (e.g., retainer funding) are vital for LHS research to be recognized and valued by academic promotion committees. ©2021 The Authors FASEB BioAdvances published by The Federation of American Societies for Experimental Biology.Entities:
Keywords: Veterans; chronic disease management; implementation science; learning health systems; mental disorders; substance use disorders
Year: 2021 PMID: 34377958 PMCID: PMC8332471 DOI: 10.1096/fba.2020-00124
Source DB: PubMed Journal: FASEB Bioadv ISSN: 2573-9832
FIGURE 1VA Learning Health System Cycle: Suicide Prevention & OUD. Adapted from Friedman et al. Legend: OUD: Opioid use disorder, STORM: Stratification Tool for Opioid Risk Management, REACH‐Vet: Recovery Engagement and Coordination for Health – Veterans Enhanced Treatment
Learning health system‐focused initiatives in the VA for mental health and substance use disorders
| LHS phase and initiative | Mental health priority goal: suicide prevention | Substance use disorders priority goal: opioid use disorder |
|---|---|---|
|
Data to Knowledge National data from VA national clinical leaders identified gaps in quality Program evaluations selected by leaders and led by researchers test interventions to reduce gaps in quality/outcomes |
Identify Gaps: Lack of services for high‐risk Veterans Recovery Engagement and Coordination for Health ‐ Veterans Enhanced Treatment (REACH VET): Coordinators supported Veterans in the top 0.1% risk of suicide based on a national data algorithm and coordinated care. |
Identify Gaps: Lack of access to the effective management of opioid use disorder Stratification Tool for Opioid Risk Management (STORM), which uses a real‐ time data dashboard to present individual patients’ level of risk, display patient‐ specific clinical risk factors, and track the use of recommended risk mitigation strategies |
| Knowledge to Performance Partnered Implementation Initiatives funded through quality improvement (VA Quality Enhancement Research Initiative) designed to improve quality for clinical priorities selected by health system leaders |
Caring Contacts for Suicide Prevention in emergency department settings Caring Contacts involves mailing brief, non‐demanding expressions of care and concern over a year to Veterans screened for suicide risk |
Partnered Implementation Initiative: Consortium to Disseminate and Understand Implementation of Opioid Use Disorder Treatment (CONDUIT). CONDUIT used implementation strategies to scale up and spread medication‐ assisted treatment for opioid use disorder as well as non‐opioid pain treatments |
|
Performance to Data Consortia of Research (COREs) Funded through research to create a collaborative community of researchers and leaders to support infrastructure that fosters discoveries, data needs, and dissemination products | The goal of the Suicide Prevention Research Impact NeTwork (SPRINT) is to accelerate suicide prevention research that will lead to improvements in care and ultimately, reductions in suicide among Veterans | The goal of the Pain/Opioid CORE is to foster high‐quality Veteran‐centered research to improve pain care and reduce opioid‐related harms |
Example of an implementation strategy (Facilitation) and application in addressing barriers to implementation and uptake of mental and substance use disorders in VA
| Facilitation component | Brief description | Key barriers addressed |
|---|---|---|
| Identify and engage stakeholders, including organizational leaders, local provider champions, and local opinion leaders |
Facilitator helps champions (those who directly deliver the evidence‐based practice at sites) identify multi‐level stakeholders to help build rapport and motivation, align site and organization leaders’ points of influence Site local opinion leaders (e.g., influencers who are not the practice champions) support local provider champions through publicity and resource‐sharing Leadership support helps align the evidence‐based practice goal with larger goals of institution and garner additional protected times for champions |
Provider: Local opinion leaders can help garner support for resources and protected time for provider champions Site/clinic: Local opinion leaders can overcome site operational inertia by identifying additional champions and opportunities where the evidence‐based practice can support other competing demands at site Organizational: Leadership endorsement helps mitigate organizational lack of prioritization, competing demands, limited incentives |
| Performance monitoring and goal‐setting, identify process barriers, build business case |
Facilitator benchmarks sites’ ongoing progress in implementing the evidence‐based practice and patient/provider outcomes, provides feedback to provider champion to build competency and confidence in delivering evidence‐based practice Monitoring over time can identify gaps and potential improvements in organizational and practice outcomes Foster organizational change through leadership advocacy and feedback |
Provider: Monitoring and feedback promotes provider self‐efficacy in delivering evidence‐based practice, helps with identifying other provider champions Site/clinic: Monitoring mitigates operational barriers by identifying and overcoming gaps in care, potential positive impacts on other site functions (e.g., patient experience, quality of care) Organizational: Use data to communicate impact of evidence‐based practice on organizational priorities (e.g., patient experience, provider productivity, quality metrics, health care costs) build ongoing support |
| Clarify provider roles and team processes |
Facilitator guides provider champions in process mapping and defining roles of providers within the site/clinic in delivering the evidence‐based practice Providers outline process for how patients receive evidence‐based practice through and who is responsible for which task/procedure Providers with support from site and organizational opinion leaders embed evidence‐based practice components into information technology system (e.g., patient identification and outcomes monitoring) |
Provider: Mitigate burnout due to duplication of efforts, unbalanced burden of tasks Site/clinic: Enables identification of process streamlining or leveraging of other services Organizational: Mitigate resource constraints by leveraging existing tools and functions |
| Adapt intervention and clinical processes to overcome barriers | Facilitator guides provider champions to identify feasibility issues in delivering evidence‐based practice, confirm core functions of the evidence‐based practice that cannot be changed and garner local provider input on adapting mutable components such as mode of delivery (e.g., virtual, smart phone). Use rapid‐cycle testing at sites to evaluate adaptations |
Provider: opportunities to adapt helps mitigate barriers including lack of time or enthusiasm Site/clinic: mitigate resistance to change by enabling site input into adaptation and through rapid‐cycle testing demonstrate how evidence‐based practice can support site functions and other services |
| Transition to end‐user ownership and sustainment |
Site provider champions, with guidance from Facilitator, work with site and organizational leaders to develop an action plan including roles and responsibilities for ongoing maintenance of the evidence‐based practice implementation. Form learning collaborative among champions across sites to share progress and sustainment strategies |
Providers: Build self‐efficacy in practice change and implementation Site/clinic: Mitigate drift by building in automated clinical and information technology processes for maintaining evidence‐based practice Organizational: Overcome “voltage drop” that occurs post‐study or Facilitation support by building in quality measures and performance incentives to maintain evidence‐based practice, and protected time for ongoing champions to continue monitoring and learning collaborative |
LHS core values, lessons learned, and alignment of VA research partnership
| LHS value | Examples of issues/challenges | Recommended steps |
|---|---|---|
| Participatory Leadership and Transparency | Lack of alignment of priorities among health care leaders, frontline providers, and researchers |
Identify the full set of relevant stakeholders and establish channels of communications Form study team with clinical and research expertise, with engagement from local clinical leaders/providers Specify priority questions early on from the health system's perspective that can be addressed through research |
| Scientific integrity | Lack of planning or resources to conduct rigorous evaluation |
Rigorous application of scientific methods and evaluation best practices using pragmatic designs (e.g., cluster randomization) Obtain external review of study methods |
| Standards for operating based on the input of multiple stakeholders | Competing demands of health care leaders and personnel |
Researchers and clinical operations leaders regularly meet, plan for sustainment Cross‐functional teams garner input from multi‐level stakeholders on study execution, sustainment Implement processes to clarify roles and data access, ensure privacy, security, and confidentiality of data |
| Stakeholder‐ focused | Changing health system priorities |
Focus on improving health care quality and outcomes for a problem affecting the health system Formulate and refine questions of interest, plan business case analysis that captures outcomes of interest across stakeholder group, the value of implementation |
| Inclusiveness | Lack of communication regarding expectations and timing of research |
Agreements, including memoranda of understanding, data use agreements, publication and dissemination policies, and other study implementation processes that include stakeholder preferences Clinical leaders co‐lead projects, obtain recognition as key partners in success |
| Adaptability | Limited time in a health care setting to invest in information technology or research infrastructures |
Research funding to support infrastructures that maximize rigor such as data ascertainment and analysis Rapid and iterative design and evaluation of improvement efforts |
| Accessibility and Value | Lack of planning or tools for providers once the research funding ends |
Develop a “definition of done” and hand‐off or ownership protocol to operations partners of research results, for researchers, route to other research funding opportunities Products disseminated and made available to clinical partners including implementation playbooks |