Linda Watkins 1 , Sarita Sochart 2 , Paul Baker 3 . Show Affiliations »
Abstract
BACKGROUND: The Francis report highlighted the role of culture and values within the NHS. How to effectively teach the values of the NHS constitution remains unanswered. We evaluated NHS values training delivered to foundation doctors. METHODS: Standardised training was delivered to foundation doctors throughout the school. Post-session reflective forms were voluntarily completed by participants. Reflections over a 2-year period were analysed and thematic qualitative analysis performed. RESULTS: One-hundred and thirty-one reflections were analysed. Common words included patients, caring and communication. Many themes were patient focused including 'advocating for patients / patient-centred care', 'patient safety' and 'small things = big difference'. Other themes were directly linked to specific values presented (eg 'dignity', 'teamwork' and 'compassion/empathy') or related to personal development (eg 'encouraging and improving reflection' and 'changing own practice'). CONCLUSION: Patient focus and a spectrum of themes were demonstrated; this session can address a variety of values and produce key lessons in learners. © Royal College of Physicians 2021. All rights reserved.
BACKGROUND: The Francis report highlighted the role of culture and values within the NHS. How to effectively teach the values of the NHS constitution remains unanswered. We evaluated NHS values training delivered to foundation doctors. METHODS: Standardised training was delivered to foundation doctors throughout the school. Post-session reflective forms were voluntarily completed by participants. Reflections over a 2-year period were analysed and thematic qualitative analysis performed. RESULTS: One-hundred and thirty-one reflections were analysed. Common words included patients, caring and communication. Many themes were patient focused including 'advocating for patients / patient-centred care', 'patient safety' and 'small things = big difference'. Other themes were directly linked to specific values presented (eg 'dignity', 'teamwork' and 'compassion/empathy') or related to personal development (eg 'encouraging and improving reflection' and 'changing own practice'). CONCLUSION: Patient focus and a spectrum of themes were demonstrated; this session can address a variety of values and produce key lessons in learners. © Royal College of Physicians 2021. All rights reserved.
Entities: Chemical
Keywords:
Francis report; NHS values; ethical erosion; postgraduate medical education; values-based teaching
Year: 2021
PMID: 34286198 PMCID: PMC8285132 DOI: 10.7861/fhj.2020-0055
Source DB: PubMed Journal: Future Healthc J ISSN: 2514-6645