| Emphasise the social aspects of your intervention, including food and refreshments, for wide appealCMOC 1–CMOC 245 53 55 62–64 67 69 80Ensure a warm, welcoming, non-stigmatising introduction, with strong staff interpersonal skills and an appealing venueCMOC 3–CMOC 941–69Foster understanding and support from trusted friends, family and health professionals, as their encouragement can be keyCMOC 10–CMOC 1441 43 46 47 52 53 59 61 63 67 70 78 80–84Provide meaningful activities that have resonance with people’s interests and experience, personal history and cultureCMOC 15–CMOC 2046 49 50 52 53 55 58 61–63 67–70 72 74–77 82 85–89Be sensitive to differences in abilities, ages and stages and aim to empower members rather than avoid challenges for themCMOC 21–CMOC 2442 48 53 63 65 67–69 74 78 84Offer information and advice to connect with a broad range of people who may be in needCMOC 2547 49 50 59 78 90Ensure people can get there easily, safely, reliably and cheaplyCMOC 26–CMOC 3041–43 49 50 52–54 58 61 64–66 69 70 78 81 83 87 90 91Stay in constant contact with potential referrers and keep them involvedCMOC 31–CMOC 3246 51 56 59 60 66 79 80 84Your ‘public relations’ strategy should focus on who the intervention is for and what people can expect, and use existing networks to spread your messageCMOC 33–CMOC 4141–43 46 49–54 56 59 61 64 66 67 71 72 75 77–80 83 85 87–89 92–94Consider simple and easy self referralCMOC43–CMOC 4643 49 50 52 62 66 79 81 84 85 88 93 | Keep activities relaxed, loose and focused on the social, and encourage friendships and peer supportCMOC 47–CMOC 5245 48–50 53 55 59 62 63 66–68 70–80Encourage normalised activities and social integration outside of the group to empower members and reduce stigmaCMOC 53–CMOC 5742 43 46 51–54 57 59 62–64 66 67 71 72 76 81 95Be person-centred: Give members input into planning and decision-making, and respect their individual needs and autonomyCMOC 58–CMOC 6341 45–51 53 57 60 64 66 68 70–72 76 79 89 96Talk to family or care partners about what arrangements and support they need in placeCMOC 64–CMOC 6543 49 50 52–55 59 62 65 66 78 83Be sensitive to differences in abilities, ages and stages and have strategies to differentiate and manage activities so needs don’t clashCMOC 66–CMOC 7042 46 48–54 62–66 71 72 76 79–81 83Ensure your venue is comfortable, stable and familiar, with adequate facilities and multiple spaces for useCMOC 71–CMOC 7248 53 60 68 94Stability and reliability matters to members, so aim for structure and minimise disruptionCMOC 73–CMOC 7741–43 45 48 52 53 66 70–72 77 78 80 |
| Getting staff and volunteers | Keeping staff and volunteers |
| Network proactively: Engage in outreach activities to boost visibility and awareness; approach other groups and organisations for helpCMOC 78–CMOC 8351 53 55 61 63 64 66 72 74 82 85 88 89 94 96Get to know potential stakeholder groups in the local population that may provide a reliable volunteer base, and consider how to reach out to themCMOC 84–CMOC 9058 61 67 70 86 88 96–98Not all personnel need expertise, but ensure facilitators have good interpersonal and leadership skills, and your volunteer workforce is reliableCMOC 91–CMOC 9543 55 56 63 66 76–78 80 84 | Foster flexibility, collaboration and communication skills in personnel to create a healthy and effective working environmentCMOC 96–CMOC 9764 65 81 84 98Plan strategies to maintain the satisfaction and enjoyment of staff and volunteers, and to avoid burnoutCMOC 98–CMOC 10443 48 57 63 66 75 79 80 89If possible, have financial support in place for staff roles and volunteers activities, so they will feel secure and valuedCMOC 105–CMOC 10856 72 78 84 89 92 |
| Getting Support of Other Organisations | Keeping support of other organisations |
| Focus on raising awareness and communicating value both to professionals and the community, involving them where possibleCMOC 110–CMOC 11442 44 46 47 55 59 60 66 75 80 84 85 89 91 95Approach and ask other community organisations if they can help with venue, resources, training, volunteers or contactsCMOC 115–CMOC 11851 53 57 63 67 70 72 74 76 77 80 82 85 97 98Use your physical location (venue or neighbourhood) as an opportunity to build links with others sharing that spaceCMOC 119–CMOC 12146 47 53 63 64 67 84Seek out like-minded groups to band together with and share knowledge, resources, contacts and strategyCMOC 122–CMOC 12447 72 82To avoid conflict with other organisations, minimise overlap, involve them or offer them something of benefitCMOC 125–CMOC 13146 47 51 56 65 66 72 75 77 84 89 91 93 | Maintain constant contact and information sharing with the organisations, services and referrers you work with, with a dedicated person responsible if possibleCMOC 138–CMOC 14244 46 49 50 55 56 60 72 82 84 89Seek authoritative external advice on overcoming differences in culture with other organisations, and up-skilling staff for collaborationCMOC 143–CMOC 14846 56 64 65 75 81 82 84 91Take time to formally plan how collaboration will work, involving collaborators in that planningCMOC 149–CMOC 15246 49 50 56 66 75 |
| Getting funding and income | Keeping funding and income |
| Ensure communication is clear about what the intervention does and its valueCMOC 153–CMOC 16344 46 51 56 61 66 75 80 84 85 94 99Build ‘social capital’ and forge partnerships with other community organisations to help with costs and boost the case for viability and value for moneyCMOC 164–CMOC 16961 65 66 75 80 81 83–85 92 98–100Learn how to effectively plan and network to find funding, through knowledge-sharing with like-minded groups and seeking external adviceCMOC 170–CMOC 17542 51 60 65 66 85 91 96 99Initiatives in rural areas should make clear the particular challenges that they face when seeking fundingCMOC 176–CMOC 17955 89 96Find out what the national priorities are for dementia, and see if you can tailor your activities to fit; if not, lobby to change the national agendaCMOC 180–CMOC 18444 46 47 55 56 60 64 81 82 85 89 91 92 96 100 101 | Keep in touch with previous, current and potential funders on an ongoing basis, as this will help when applying in the futureCMOC 185–CMOC 18851 60 66 75 99Pay attention to how money can be put to use most efficiently and effectively for the benefit of all by co-operating and sharing with other organisationsCMOC 189–CMOC 19075 80 81 83 85 98Plan a long-term strategy to build a portfolio of multiple income streams that are flexible in what they contribute to paying forCMOC 191–CMOC 19449 50 75 85 89 99Ensure someone has the time and expertise to continually seek and apply for fundingCMOC 195–CMOC 19775 85 89Emphasise deep learning and experience as an asset when calling for longer term fundingCMOC 198–CMOC 20144 55 56 81 82 84 91 92 101 |