| Literature DB >> 34174834 |
Amber D Haley1, Byron J Powell2, Callie Walsh-Bailey2, Molly Krancari3, Inga Gruß4, Christopher M Shea5, Arwen Bunce3, Miguel Marino6, Leah Frerichs5, Kristen Hassmiller Lich5, Rachel Gold3,4.
Abstract
BACKGROUND: Developing effective implementation strategies requires adequate tracking and reporting on their application. Guidelines exist for defining and reporting on implementation strategy characteristics, but not for describing how strategies are adapted and modified in practice. We built on existing implementation science methods to provide novel methods for tracking strategy modifications.Entities:
Keywords: Implementation context; Implementation strategies; Modification and adaptation; Reporting
Mesh:
Year: 2021 PMID: 34174834 PMCID: PMC8235850 DOI: 10.1186/s12874-021-01326-6
Source DB: PubMed Journal: BMC Med Res Methodol ISSN: 1471-2288 Impact factor: 4.615
Fig. 1Five components tracked by these methods
Data elements tracked in original plan
| Documentation tool | Data elements |
|---|---|
Clinic Action Plan (CAP) Tracker: Which action plan step and task had been completed by each clinic; noted if targeted screening population had changed When collected: Form completed by clinics prior to each study clinic check-in call (2x/month) | Date of check-in |
| Date each CAP step completed | |
| Completion status of each CAP step | |
| Any implementation challenges* | |
| Changes in population targeted for SDH screening | |
| Notes** | |
Check-In Tracker: Overview of the content planned and outcomes from each of the check-in meetings with individual clinics When collected: Completed after each clinic check-in. | Date of check-in |
| Planned agenda | |
| Led by which team members | |
| Attended by which clinic staff | |
| Attended by which IST staff | |
| Summary of discussion | |
| Next steps / action items | |
| Comments / clarifications | |
Peer Support Call Tracker: The planned content and outcomes from the peer support meetings with all clinics in a given wedge When collected: Planned content – prior to each call, at the IST meeting; outcomes – at the IST meeting after the Office Hours | Date |
| Planned agenda | |
| Led by which team members | |
| Attended by which clinic staff | |
| Summary of discussion | |
| Next steps/ action items* | |
| Comments | |
Materials Tracker: Materials sent to clinics and received from clinics When collected: Updated on an ongoing basis after materials were sent out to each clinic | Materials sent to clinics |
| Dates materials were sent | |
| Materials received from each clinic* | |
| Date materials were received* | |
Other Support Tracker: Any other support provided to clinic outside of what we had already planned All “additional support” beyond what we had originally planned to provide to clinics, such as requests from clinics or additional support that our interactions with the clinics suggested would be helpful for individual clinics. When collected: At the IST meeting or during each clinic check-in | Topic Planned / Content |
| Led by which team members | |
| Attended by which clinic staff | |
| Summary of discussion | |
| Comments | |
| Consultations outside of IST | |
| Next steps / action items | |
| Date of support received | |
| Led by which team members | |
| Clinic participants involved | |
| Comments | |
Clinic Update Tracker:* Clinic overview used for discussion during the weekly IST meetings Note: This replaced the Implementation Timeline and Monthly Reports When collected: Completed weekly for each clinic by the practice coach and EHR trainer prior to IST meetings and updated during weekly IST meetings | Date of Check-In |
| Overview of clinic | |
| Clinic step/progress | |
| On track | |
| Successes | |
| Challenges | |
| Clinic goals | |
| Action items | |
| Questions from IST | |
| Next Agenda/Date | |
| Notes for Next Meeting | |
Implementation Timeline:** Iterative bird’s-eye planning tool to support each of the clinics throughout the intervention When collected: Sometimes pre-populated by IST members in advance of IST meeting but usually updated at each IST meeting (1x/week) | Step |
| Date | |
| Type of clinic meeting | |
| Topic | |
| Content/Planned Agenda | |
| Led by which team members | |
Monthly Reports:** Overview of the clinic’s progress through Steps 1–5, and what they requested of the IST When collected: Summary was created after monthly activities were complete and presented to the IST and sent to all clinics the first week of the following month | Date |
| Clinic name | |
| Progress made on each step | |
| Requested information from each clinic |
Abbreviations: * addition made during the study, ** removed during the study
Data elements tracked to capture modifications to implementation strategies
| Data element | Description |
|---|---|
| Modification | Briefly describe the modification |
| When did modification occur | Note when the modification was made (e.g week, month or wedge, cohort) |
| Who made decision to modify | Note implementation team, practice coach, clinic, or specify other |
| Goal of modification | Describe anticipated change as a result of the modification |
| Nature of modification | Select tweaking/refining, shortening, lengthening, reordering, removing/skipping |
| Reason for modification | Summary of challenges the modification was meant to address, use CFIR categories, and FRAME categories as additions |
| Source information for reason | Note specific source of information for the reason |
| CFIR domain | Reason, barrier or determinant coded using CFIR |
| ERIC category | Strategy coded to broad category using ERIC |
| ERIC implementation strategy | Strategy coded to specific implementation strategy |
| Primary actor | Who enacts the strategy? Indicate the position of actor if possible |
| Supporting actor(s) | Any internal or external person who is helping the primary actor |
| Action | Provide a detailed description of the action taken by each actor. |
| Format | Learning session, coaching call, email or other informal contact |
| Dose | Frequency, duration, time required, scaled over time; start and end dates |
| Temporality | Does this strategy need to occur in sequence with other strategies |
| Justification | State reason strategy being used |
| Action Target | Person or groups whose knowledge, attitudes, or behavior should change, and state change |
| Outcome | List any outcome reported that would show that the strategy had an effect |
| Enacted | Was the strategy used |
Examples of implementation strategy modifications
| Data element | Example 1: study-level (shortening) | Example 2: clinic-level (addition) | Example 3: study-level (addition) |
|---|---|---|---|
| Modification | Reduced frequency of peer support meetings from 1x/month to 1x/2 months | Additional information shared between clinics within a wedge | Additional questions in the assessment organizations complete at baseline |
| When did modification occur | After wedge 1 | Within wedge 3 | After wedge 2 |
| Who made decision to modify | IST | Practice coach | IST |
| Goal of modification | Increase acceptability of the implementation effort | Improve outcomes | Improve fit |
| Nature of modification | Shortening, reduced frequency | Adding elements | Adding elements |
| Reason for modification | Organizational | Organizational, Available Resources, Staffing | Organizational, Context |
| Source information for reason | Based on discussion during IST meetings | Stated by clinic during check in meeting | Based on discussion during IST meetings |
| CFIR domain | Access to Knowledge and Information | Available Resources | Readiness for implementation |
| ERIC category | Provide Interactive Assistance | Develop Stakeholder Interrelationships | Use Evaluative and Iterative Strategies |
| ERIC implementation strategy | Facilitation | Capture and share local knowledge | Assess for readiness and identify barriers and facilitators |
| Primary actor | Practice coach | Practice coach requests information from clinic with expertise | Practice coach |
| Supporting actor(s) | Project champions | Project champion at study clinic, staff at peer clinic | IST, project champion |
| Action | Meetings which include project champions and members of the implementation teams of all clinics within a study wedge. Practice coach facilitates meetings. Project champions attend meetings and share information between clinics | Practice coach requests information from clinic with expertise. Clinic with expertise shares knowledge, clinic seeking expertise reviews and uses the information | IST members modified the baseline assessment to include questions about determine whether aspects of the intervention have already been implemented at the clinic. Project champion completes the assessment. Practice coach uses the assessment to plan implementation support |
| Format | Virtual meeting | Email to request information, word document to share information, follow-up meeting to discuss information | Learning session, coaching call, email or other informal contact |
| Dose | Once a month | 1 time | 1 time |
| Temporality | Throughout the study | Prior to step 3 | Prior to step 1 |
| Justification | Pragmatic justification – meeting frequency should be feasible and acceptable to study participants | Pragmatic justification - peer-to-peer learning can be effective where there is no empirical evidence is limited | Pragmatic justification - understanding context can inform facilitation efforts |
| Action target | Clinic champion knowledge and self-efficacy | Clinic champion has increased knowledge of the role of community health worker | Practice coach has increased knowledge about clinic context prior providing implementation support |
| Outcome | Improved implementation through increased knowledge | Clinic champion is prepared to work within the clinic to develop an appropriate staffing plan | Practice coach feels more prepared to provide implementation support appropriate for clinic context |
| Enacted | Yes | Yes | Yes |
Originally planned implementation support
| CAP step | Specifics of implementation support | ERIC category |
|---|---|---|
| Materials for clinic leaders: benefits of SDH documentation / action; leaders’ role in supporting SDH process adoption | Recruit, designate, train for leadership; orientation materials | |
| Materials for clinician champion: orientation, step summary materials | ||
| Obtain leadership support. | Materials for project champion: orientation, step summary materials | |
| Draft email from leadership to clinic staff alerting staff to SDH Plan | Technical assistance | |
| Identify, orient clinic champion / study contact. | Office hours covering: (1) Orienting champions; (2) Goal setting | Identify / prepare champions; recruit, designate, train for leadership; orientation materials; peer-to-peer learning |
| Check-in: Orientation | Technical assistance | |
| Materials - Decision tools: Why do you want to collect SDH data? What do you hope to accomplish? What do you plan to do with the SDH data? Which patients do you want to screen? How often? For which SDH? | Goal identification / implementation blueprint | |
| Materials - Written recommendations / key considerations for selecting clinic goals | Goal identification; technical assistance | |
| Identify clinic’s goals for SDH screening. | Summary of the clinic’s stated goals | Goal identification |
| Office hours covering: (1) Goal setting; (2) Learning the EHR tools | Goal identification / implementation blueprint; peer-to-peer learning | |
| Identify which patients will be screened for which SDH measures. | Check-in: Identify goals | Goal identification / implementation blueprint |
| Materials - Planning tools: SDH documentation workflow | Technical assistance | |
| Materials - Resource list (PRAPARE, HealthLeads, etc.) | ||
| Create a workflow plan for SDH documentation, and (if desired) SDH data review and action. | Materials - Guides to using EHR’s SDH Data Tools: In workflows; in SDH documentation, on site or via patient portal; to review SDH; for SDH referral-making (with guidance on creating a social service resource list) | |
| Materials - Pros and cons of different SDH documentation workflow options; key considerations based on other CHCs’ experience | ||
| Create a rollout plan. | Materials - Summary of clinic’s stated workflow plan | Goal identification / implementation blueprint; technical assistance |
| Check-in: Workflow development, use of workflow planning tools, rollout plan | Technical assistance | |
| Office hours covering: (1) Workflow planning; (2) EHR tools within workflows | Peer-to-peer learning; technical assistance | |
| Step 4. Train clinic staff. | Materials - Orientation webinar for clinic staff; review clinic’s goals and workflow plan; include staff discussion of potential barriers / how to address them. | Educational meeting / materials; goal identification |
| Orient staff. | ||
| Materials - How to orient clinic staff to SDH documentation and action, based on other CHCs’ experiences | Educational meeting | |
| If SDH plan changes, orient staff. | Materials - Template slides / handouts for updating staff and / or training new staff | Educational meeting; technical support |
| Check-in: How to train staff | ||
| Train new staff as needed. | Office hours covering: (1) How to train staff; (2) How to create target population reports and adoption reports | Peer-to-peer learning; technical assistance |
| Materials - Guides: Using SDH Data Tools to review SDH documentation / action data; Using SDH documentation data to track progress; Testing workflows; PDSA cycles | Audit and feedback | |
| Review adoption rates on a regular basis. | Check-in: Develop strategy for testing workflows, addressing barriers, rollout, review of adoption progress; how to track SDH adoption progress using data tools; how to revise workflows, rollout plan as needed | Audit and feedback; technical assistance; practice facilitation / small tests of change; tailor strategies |
| Data - monthly adoption reports | Audit and feedback; tools for quality monitoring | |
| Iterate / revise rollout, workflows as needed. | Office hours covering: How to iterate and refine workflows; other topics identified as needed by the clinics or the IST | Peer-to-peer learning; technical assistance; ongoing consultation |
Abbreviations: SDH social determinants of health, IST Implementation Support Team, Q & A Questions and Answers