Kevin Galpin1, Neal Sikka2, Sarah L King3, Keith A Horvath3, Scott A Shipman3. 1. Telehealth Services, Veterans Health Administration, Washington, District of Columbia, USA. 2. Department of Emergency Medicine, George Washington University, Washington, District of Columbia, USA. 3. Health Care Affairs, Association of American Medical Colleges, Washington, District of Columbia, USA.
Abstract
Background: The COVID-19 pandemic has driven most clinicians, from those practicing in small independent practices to those in large system, to adopt virtual care. However, individuals and organizations may lack the experience and skills that would be considered fundamental prerequisites to adopting telehealth in less urgent times. What are those skills? Before the pandemic, the Association of American Medical Colleges (AAMC) convened national experts to identify and articulate a consensus set of critical telehealth skills for clinicians. Methods: Through a structured review of the literature, followed by several rounds of review and refinement by committee and community members via a modified Delphi process, the committee came to consensus on a set of skills required by clinicians to provide quality care via telehealth. Conclusion: The consensus set of telehealth skills presented in this paper, developed by the AAMC and national experts, can serve providers and health systems seeking to ensure that clinicians are prepared to meet the demand for care delivered via telehealth now and in the future.
Background: The COVID-19 pandemic has driven most clinicians, from those practicing in small independent practices to those in large system, to adopt virtual care. However, individuals and organizations may lack the experience and skills that would be considered fundamental prerequisites to adopting telehealth in less urgent times. What are those skills? Before the pandemic, the Association of American Medical Colleges (AAMC) convened national experts to identify and articulate a consensus set of critical telehealth skills for clinicians. Methods: Through a structured review of the literature, followed by several rounds of review and refinement by committee and community members via a modified Delphi process, the committee came to consensus on a set of skills required by clinicians to provide quality care via telehealth. Conclusion: The consensus set of telehealth skills presented in this paper, developed by the AAMC and national experts, can serve providers and health systems seeking to ensure that clinicians are prepared to meet the demand for care delivered via telehealth now and in the future.
Entities:
Keywords:
COVID-19; health care provider skill; telehealth; telehealth competencies; telehealth education; telemedicine
Authors: Shannon H Houser; Cathy A Flite; Susan L Foster; Thomas J Hunt; Angela Morey; Miland N Palmer; Jennifer Peterson; Roberta Darnez Pope; Linda Sorensen Journal: Perspect Health Inf Manag Date: 2022-01-01
Authors: Ragan DuBose-Morris; Christina Coleman; Sonja I Ziniel; Dana A Schinasi; S David McSwain Journal: Telemed J E Health Date: 2021-12-30 Impact factor: 5.033